Rated 4.4 out of 5 by 116
Rated 5.0 out of 5.0 by Leslie58 Fantastic service and great room
I love Crowne Plaza hotels and the property in Jacksonville FL Airport location lived up to the reputation of this line. The exterior grounds were immaculate. The lobby area was open and expansive - first impression was great. The front desk woman was very pleasant and provided good information about the hotel. I was on the club level for this stay. The room was modern, clean and met all my needs. I usually have to turn off A/C and heating due to motors being noisy but not this stay. Very quiet. I did use the lounge on the club level and was very nice. I would make one suggestion on the snacks being provided in the lounge. So many people these days are watching what they eat. Yes there was some fruit provided. But in the refrigerator it was all desserts, i.e. ice cream and popsicles. Upon check out the front desk person was very polite and I told her what a great stay I had.
August 15, 2014
Rated 5.0 out of 5.0 by ErDoc1 Good hotel, great staff.
The clerk who checked me in began by thanking me for choosing Crowne Plaza from all the other hotels around the airport. She then gave me bonus reward points AND a free drink coupon. REALLY made me feel welcome! Furthermore, the employee who delivered my room service meal told me the tip was added automatically instead of trying to wring more money out of me. I was truly impressed.
August 14, 2014
Rated 5.0 out of 5.0 by Ops Specialist Only place I stay
I've stayed in many Jacksonville area hotels/motels for the last 1 1/2 years on business travel. I have settled on the best place to stay, whether flying in or driving in, it's the Airport/Duval Rd, Crowne Plaza.
The staff is great, rooms are clean, restaurant is acceptable (and you know how some can be), plenty of parking, near I95 and I295 and close to all kinds of retail and reliable chain restuarants.
Crowne Plaza Airport is the only place I stay.
August 14, 2014
Rated 5.0 out of 5.0 by Tractor1 Crowne JAX Airport
I stay at this Hotel at least every other week. The accomodations are always Great! The Staff is always very freindly and calls me by name. They treat me like family. I would certainly recommend this hotel for business or any type travel.
August 12, 2014
Rated 4.0 out of 5.0 by gatorbait14 comfort
the bed was firm yet not hard, great sleep. the room was equipt with everythin g I needed for my stay.
August 11, 2014
Rated 5.0 out of 5.0 by Grumpy Gator Outstanding hotel and excellant staff!!!
The ONLY place i stay in Jacksonville! Hotel very clean and most emportant staff is excellant! Everyone speaks and smiles at you, EVERYONE!!! Many even remember your name! Highly recommend!!!
August 10, 2014
Rated 5.0 out of 5.0 by pawhall overall stay
I enjoyed my stay. The staff was very courteous and the accommodations were excellent. I would definitely choose this Crowne Plaza for my next visit and I would choose it at any location I visit in the future where it is available. It was perfect for our class reunion and that made it special.
August 4, 2014
Rated 5.0 out of 5.0 by Biz and leisure traveler I would definitely come back
Front desk staff was wonderful at each interaction. Excellent bedding. Ample work space at desk and I really like the 2 outlets on the desk lamp. When I came back to my room, the Housekeeping team was at work and I had a casual chat with them. Very friendly and professional; positively impressed.
My stay was 7 nights; I had the breakfast buffet every day and never had the same breakfast twice. Excellent variety of hot and cold choices, including make to order eggs and pancakes. Rate it 9 out of 10. My only suggestion is more fresh fruit. Fresh pineapple is so much better than canned. Not a deal breaker as there are so many other choices.
If/when I come back to JAX for business I will definitely stay here again. Very fast and convenient access to the airport., Less than 5 minutes, but did not hear airplanes taking off/landing.
There were 2 family reunions over the weekend. I was lucky enough to be on the restricted access floor and all was quiet. The complimentary soft drinks and ice cream in the lounge was a nice touch.
Was woken up 1 night due a prankster setting off the fire alarm. In a real emergency, there is no way you would sleep through it.
July 29, 2014
Rated 5.0 out of 5.0 by Alexd51 Just great
Great staff, Carlos at the front desk was great. Hotel is very confortable and clean,rooms are great.
Plenty of parking for big trucks.
Only CON is no free breakfast.
July 27, 2014
Rated 4.0 out of 5.0 by Alexd51 Great Hotel
Great atmosphere and staff. Rooms are spacious and clean. Keurig machines in every room.
Only thing this hotel is missing is free breakfast .
July 27, 2014
Rated 5.0 out of 5.0 Best Hotel Near Jacksonville Airport.
Our Family will be using your Hotel often. We enjoyed our stay. Friendly, clean, shuttle bus ran every 15min, security, heated indoor and outdoor pool, breakfast. Everything was over the top & a lot better than some of the higher end hotels. Carlos checked us in and he was awesome. Thank you for the great stay.
July 24, 2014
Rated 5.0 out of 5.0 by Rastereagle35 Great location near Airport
The staff was awesome as soon as I arrived. Room was clean and comfortable. Will certainly revisit next trip to JAX.
July 23, 2014
Rated 5.0 out of 5.0 by erntech Nice Hotel
Hotel was nice and clean. Hotel Staff were very helpful and friendly.
July 21, 2014
Rated 5.0 out of 5.0 by Joek1200 Good Place
has everything you need. Staff was outstanding.
Took great care of me during visit.
July 15, 2014
Rated 4.0 out of 5.0 by JGuzon Relaxing and quiet place to stay afte tiring journey
Near the airport.
Seneriity of the place.
Clean and well balanced temperature of the room.
July 13, 2014
Rated 4.0 out of 5.0 by Gatorfan Great Atmosphere and Location
Our overall stay was very good other than the elevators were slow and unreliable. I would stay here again. Great location for food and shopping experience as well as nice pool and eating opportunities at the hotel. Close to the interstate as well.
July 8, 2014
Rated 5.0 out of 5.0 by Chileman Don't miss a stay at this property
This was one of my best ever stays in the IHG chain. Everything exceeded my expectations. The staff was great and helpful. Every one of them was polite and greeted me no matter what their responsibility was.
July 1, 2014
Rated 4.0 out of 5.0 by Wmiller Great value
Location was idea for business travel and value is excellent for the area.
June 30, 2014
Rated 5.0 out of 5.0 by Chorseshoe1996 Excellent Stay
Executive tower is quiet and offers a great meeting room on the 6th floor to host small informal meetings with co-workers.
June 30, 2014
Rated 5.0 out of 5.0 by jmhanep Great staff
Stayed two nites and was greeted by a friendly efficient front desk staff, had some drinks at bar and staff was great. Overall would definitely stay here again.
June 26, 2014
Rated 2.0 out of 5.0 by juicy56 comfortable beds
rooms were very comfortable, bathrooms clean, but never been to a hotel without a ice box are micowave to keep food cold, are heat up. I love the rooms, they are very clean and comfortable, the pillows very firm, the buffet the pools in door and out door, over all it a very nice hotel, it looks as if there were some cut backs in the rooms.with utitys
June 25, 2014
Rated 4.0 out of 5.0 by jade2525 Comfortable bed and amazing pillows
Each night was a great night sleep during our stay here..
Wish we could have gotten the room temp. a little more comfortable (loud and would shut off before the whole room had cooled off)
June 25, 2014
Rated 4.0 out of 5.0 by Rook749111 Jacksonvile Crown Plaza
An excellent value for the price, right now the street from the airport with several option for dining within walking distance and tons of dining options if you drive.
June 24, 2014
Rated 5.0 out of 5.0 A true 5 star!
I travel around the world so giving a hotel 5 stars when they don't polish my shoes while my feet are still in them is rare...
A very nicely updated property with everything you need for a short or long stay. While the amenities and property condition were excellent, the very courteous and efficient staff are what made it worth returning.
June 22, 2014
Rated 4.0 out of 5.0 by TLBM STAFF
From reservations, to checking in, to the way the room is taken care of, I never doubt the level of professionalism that is and will be extended.
June 20, 2014
Rated 3.0 out of 5.0 by Cace2 Good for the amount of time there.
The air conditioning was broke for two of the three days. They did give attention, but did not change the air conditioner unit until the third day and I would be check out the next morning. Also. the hotel had double booked me, with the second entry on the day before I would be leaving. I was no told I was doubled book. I found out when I had been locked out of my room. The pass card needed to be rekeyed several times.
June 19, 2014
Rated 5.0 out of 5.0 by MPSoldier Wonderful Stay
The accommodation at this hotel was awesome. Everything you needed in the area and great restaurant inside. The room was spacious and very comfortable. This will definitely be my hotel of choice when I'm in Jacksonville Florida
June 18, 2014
Rated 4.0 out of 5.0 by J0000 Nice stay but could use a couple changes
My mom, sister and I stayed for a long weekend for the Florida Country Superfest. We had a great stay and enjoyed the pool during the day. Having to pay extra to have a mini fridge delivered to our room was inconvenient. And, the breakfast buffet was ok but definitely not worth $45 for 3 people. We only ate there 1 day. A complimentary continental breakfast would have been nice. Overall, our stay was good.
June 18, 2014
Rated 5.0 out of 5.0 by APLPYE Crowne (JEWEL!) Plaza!
Several weeks over the course of six months at this great property made my traveling requirements very, very palitable! The cost (government rate) is right, and the property and entire staff services are impeccable. The food is delicious (check out their buffet breakfast, especially their cooked-to-order-eggs!) and the Happy Hour is indeed happy, with a staff that make you feel at home and welcomed; the beautiful ladies at the front desk do the same (okay, so do the handsome fellows!), the folks in the restaurant are friendly and the gals serving in the morning make you feel like your Mom is right there with you! If you have to be away from home (or just want to be), this hotel is the place to be!
June 12, 2014
Rated 4.0 out of 5.0 by suem31 Good stay
Good price, Good food. Comfortable and clean room. Good value for the price and location is very convenient.
June 10, 2014