Rated 4.6 out of 5 by 200
Rated 5.0 out of 5.0 by AlisonG Will stay again
We found the rooms clean and neat.
We had our two small dogs with us and it was great to find a nice hotel that allowed pets.
The staff was very friendly and the location was very convenient.
June 7, 2013
Rated 5.0 out of 5.0 by Kamz Awesome
This is a really nice hotel and the price was very much a surprise.
June 7, 2013
Rated 5.0 out of 5.0 by rugman53 delightful
my wife and I were very happy with our decision to stay at this hotel Indigo. from the moment we entered the lobby we knew the place was perfect for us. great facilities from rooms to outdoor pool & spa. great food at happy hour. Would highly recommend this terrific property
May 27, 2013
Rated 3.0 out of 5.0 by George5 Room smelled bad
I have been a guest at this Indigo numerous times and have not had a bad experience. This stay was not a good one. I was assigned a room near the elevator apparently due to purchasing through a discount website. I found out from the front desk that guests in this room typically complain about elevator noise. Noise was not a problem however, the room smelled so bad that our clothes absorbed the smell. In addition, the smell seemed to be mildew and caused sinus headache.
Like the hotel but this was a terrible experience.
May 24, 2013
Rated 5.0 out of 5.0 by kimboslice comfortable room and very sincere staff
Will be staying here freguently when my daughter starts college at UNF.Very comfy room and near all properties.Every restaurant you could think of and plenty of places to shop and entertain all in walking distance.
May 22, 2013
Rated 5.0 out of 5.0 by miros Awesome two night stay!
Stayed at this hotel with family and pets. The beds were comfortable
the hotel was well designed as were the hotel rooms the walk area around the lake was beautiful and perfect for walking the pets. The hotel is located near shopping centers and restaurants. Everything was perfect I love this hotel.
May 22, 2013
Rated 5.0 out of 5.0 by cptain Great place to visit on the weekend
Thoroughly enjoyed the Hotel, especially the outside patio. Everything was great.
May 21, 2013
Rated 5.0 out of 5.0 by Bucci3 Couldn't have asked for more
My husband and I recently stayed at the Hotel Indigo for five days in conjunction with attending The Players Golf Tournament. We enjoyed our stay very much. All the staff we interacted with: Ethan, Brent, Tracey, Mary and Seth, were friendly and very helpful. We took advantage of the half-price appetizer happy hours and everything we ate was delicious. We also had breakfast and one dinner and the food was consistently good. Our room overlooked a small lake and the king bed was very comfortable . The bathroom and shower were larger than most. This hotel is in a great location; there are restaurants within walking distance and access to any number of other eating establishments within easy driving range. We had never stayed at a Hotel Indigo before but will definitely look for them in future travel and will return to this hotel the next time we are in the area. Definitely recommended!
May 19, 2013
Rated 5.0 out of 5.0 by MarieO Great In-Town Getaway
Needed to leave our home to the kids and grand kids for a teen sleepover, and wanted to experience a restaurant in Tapestry Park. Hotel Indigo was convenient, easy to book online, great weekend rate. Room was very nice, well-appointed with a coffee maker and decent coffee. Bathroom shower was great, as was the desk chair. King bed was comfortable, room was clean. Very happy with our stay, especially since the weather was rainy and windy and we were able to easily get to the restaurant and back, even during the worst of the storm.
May 13, 2013
Rated 5.0 out of 5.0 by Jasper74 Amazing Hotel
Fantastic area amazing hotel and friendly staff esp. Bartender Brent
May 12, 2013
Rated 5.0 out of 5.0 by Diverdan1959 Met all our expectations
Nice hotel, comfortable rooms and a nice bar area too. Walk to restaurants and lots of shopping in the area. Went to Poms for dinner. Okay a little pricey will try the place next door limeleaf next time.
May 9, 2013
Rated 4.0 out of 5.0 by mnmoran Housekeeping
...this is my second time staying here, and I am usually pleased with all the services...THIS time, housekeeping was not up to standard.
On my floor there were trays of food left outside rooms that had not been picked up the whole day..unsanitary! I left my room at 9:00 am and when I got back at 3:00, it was still NOT made up...I saw the person handling that, and said that she wasn't sure when she would have it done..I left, came back at 5:00 and it was complete...from what I gather there was only ONE person handling the housekeeping for that floor....Mismanagement?
Looking forward to my next visit there and hope the housekeeping situation has been resolved
May 9, 2013
Rated 5.0 out of 5.0 Best 2 day stay ever!
All the staff we met were friendly and knowlegeable.
The room was clean, fresh smelling, and the staff kept the towels coming. Love that shower!!
Food at the restaurant was yummy and reasonably priced. Chef Ross really knows his food!
First day there we were too busy connecting with relatives and the second day it rained, so I can't tell you what the pool was like, but it looked wonderful.
We looked in on the fitness room, but didn't workout...they have some machines and dumbells in differing weights. Good enough to keep up your basic routine.
The immediate neighborhood has some nearby shops I did not have time to investigate, but they all looked interesting.
May 5, 2013
Rated 4.0 out of 5.0 by Nieci In Love with Hotel Indigo
I thought Hotel Indigo was gorgeous just as their website displayed. My only issue was the front desk clerk when we checked in. She seemed to be very involved in her Facebook status than the customers. She was very short with us. Any questions we had we were prompted to look for the information in the book located in our room.
May 4, 2013
Rated 3.0 out of 5.0 by CMRR Good weeknights, Poor on weekends
This is a nice, relatively upscale property during the week. Its quiet, but with a nice small restaurant and bar. On the weekend, however, the character changes completely. Instead of upscale business travelers, the hotel is taken over by groups of high school kids on sports related trips. Be prepared for slamming doors, yelling and games in the hallways and a rather unpleasant experience. Definitely a property worth considering Sunday night through Thursday night. For Friday or Saturday, find another hotel.
May 3, 2013
Rated 5.0 out of 5.0 by Jeani Awesome hotel in a terrific location
This is my favorite hotel in Jacksonville. Clean, colorful, very trendy and modern, nice linens and huge walk in shower. Wish I could find an Indigo in all the places I visit!
April 25, 2013
Rated 5.0 out of 5.0 by cjhamrob Warm relaxing enviorment
The hotel was beautiful and very relaxing. The staff was amazing. The area was nice and convient to lots of places. I would suggest if in the area make it your place to relax you wont be dissappointed.
April 20, 2013
Rated 5.0 out of 5.0 by maam second stay good as the first
This was our second stay at the Jacksonville Indigo, and both were great. The staff is very helpful and friendly. Rooms are clean and refreshing. We'll be back for a third visit and more.
April 19, 2013
Rated 5.0 out of 5.0 by TracieB First time at a Hotel Indigo
Service was excellent! Staff very friendly and helpful. Location was very nice since a lot of business travelers are alone. A variety of restaurants within walking distance. On the river so very pretty. Brent at the bar/grab and go food case was great.
April 18, 2013
Rated 5.0 out of 5.0 by ANGEL27 EXCELLENT VALUE
I TRULY ENJOYED MY STAY. THE ROOM WAS NICELY APPOINTED, THE DESIGN WAS MODERN AND FRESH, AND THE ROOM WAS CLEAN. RESTAURANTS AND AMENITIES WITHIN WALKING DISTANCE.
April 18, 2013
Rated 5.0 out of 5.0 by Lovejax Pleasant Change!
Our experience while staying at the Indigo Hotel was very pleasant! The staff was wonderful, helpful, and very friendly!! It was a nice of change of pace to stay at hotel not owned by a huge corporation and the guest services reflected all the personal touches. The room was relatively spacious and the wood floors were a nice change from carpeting. The area around the hotel is beautiful and serene with a nice view, as well as, some choice eating places within in walking distance. Our last stay in Jacksonville was at the Aloft which was a nightmare inclusive of a rude staff and a horrible smell in the guest rooms. Ironic, since while staying at the Hotel Indigo, the Aloft has been gutted and closed for repairs. I will have to say that had we not stayed at the Aloft we would not have discovered what a treasure the Hotel Indigo is....my only small complaint, is that although the rooms are cleaned on a daily basis, the tables, lamps, etc. did not seem to be dusted at all while we were there.
April 12, 2013
Rated 5.0 out of 5.0 by Elf238 Enjoyed a 4-day stay
The staff took very good care of our family group when we stayed for a wedding. The wedding room rate was excellent. We felt comfortable in the lounge, enjoyed the bar and could not believe how good the food was; it's a simple menu and every item we tried was fresh and well-prepared. How often can you say that about a hotel?
The rooms were refreshingly different. Our older aunts were thrilled with the showers with multiple grab bars and rooms with plenty of natural light. We were disappointed that we could not get a second rack for our suitcases but managed without one. I later found out that extra racks were available, just not when I asked.
The few shops and restaurants near the hotel were handy and we wished more of the storefronts were occupied.
All in all, a very pleasant experience.
April 1, 2013
Rated 5.0 out of 5.0 by Junie63 Great service & great showers!
We recently had a great stay at the Indigo in Jacksonville, Fl. The service was excellent and the accommodations were very comfortable. We especially enjoyed the large shower and clean bathrooms. This is a unique hotel and we will be back!
April 1, 2013
Rated 5.0 out of 5.0 by Momofgroom wedding headquarters
Fantastic property!! Four wedding parties last weekend, staff was very attentive and pleasant. Food was really good, the room was comfortable and the location was fabulous...Overall, a great choice.
March 29, 2013
Rated 5.0 out of 5.0 by Patluvu2 Birthday wishes do come true!
Never heard of this hotel but decided to book a room and give it a try for my birthday. The location is convenient to area restaurants and most importantly to the St. John’s Town Center. Upon entering the lobby I loved the décor and the "green" appearance of the hotel. I was welcomed by a courteous receptionist who smile was contagious. The hotel felt cozy and lively, the rooms are beautiful, extremely clean and the view was to die for. The staff is very friendly and accommodating. Would highly recommend the Bistro/Café… awesome food and reasonably priced. I recommend this hotel to anyone visiting Jacksonville or anyone in town wanting to treat them self as I did. I certainly will visit again. Thank you!
March 24, 2013
Rated 5.0 out of 5.0 by Mitchell Mitchell's
Enjoyed our stay, no complaints. Loved the view and the comfortable bed as well as extra large shower. Will return in the near future. Also close to the St. Johns Town Ctr and fine dining. Hannah was the receptionist on duty and was always smiling as we came and left and had a friendly hello. Overall very nice accommodations for the price.
February 26, 2013
Rated 5.0 out of 5.0 by HappyTraveler23451 Love This Wonderful Hotel
We have traveled all around the country and many places in the world so we know what nice accomodations are.....The Hotel Indigo is a well done property that anticipates what guests will want and need ........We were comfortable and had everything that we couild have needed..........Highly recommend this hotel and we loved every minute of our stay.
February 23, 2013
Rated 5.0 out of 5.0 by Donna77 Beautiful Hotel!
This was my second stay at an Indigo Hotel. I was not disappointed. This is a gorgeous property! Clean, clean, clean! The view overlooking the lake was wonderful, too. I will definitely stay at this hotel again on my next visit to Jacksonville.
February 19, 2013
Rated 5.0 out of 5.0 by JoAnn weekend get- a-way
Such a wonderful hotel, the service, location and room were perfect. We plan to come back often!!!
February 19, 2013
Rated 4.0 out of 5.0 by momdoc4 Great hotel!
Staff was very friendly and helpful from front desk to room service. Could not have been more accomadating. Only reason I gave 4 stars was I noticed dust on the desk and behind TV. Other than that very clean hotel. Bedding great. Bed was very comfortable. Would definetly stay again.
February 14, 2013