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Rated 4.3 out of 5 by 21 reviewers.
Rated 5.0 out of 5.0 by Great Service and Nice rooms The staff was outstanding and the room was very clean. We came in from Northwest FL to run the 26.2 w/Donna and I would recommend this hotel to others and stay again next year. February 26, 2014
Rated 5.0 out of 5.0 by “All about the intangibles” This is my first stay at a Candlewood property. I am still here, but couldn't wait to submit a review. Needless to stay, this place is top notch! I experienced a first tonight. I have never seen a hotel that had a "grill gazebo" Moreover, what a brilliant idea! Not only did it give me a chance to pick up a Porterhouse steak, but also provided me with a chance to meet other guests from different walks of life while we grilled out. Second, I am not sure if this is standard; however, I found the ability to do laundry for FREE very generous and quite the comfort. Another really neat addition that I did not use was the hotel had a "honor store" From my understanding, you could shop for odds and ends in the small store in the lobby and pay via honor system. Lastly, they had a selection of DVD's that guests could take to their room and watch, which was free of charge! Personally, I booked my stay using points and didn't pay cash; however, if I was to put a price per night on this property I would happily pay $130 a night for this property. While the area is not exactly premium for those looking to lay out on the beach (at least in February) it is very close to the Jags (NFL team) stadium and I am sure there are other attraction in the area, but I am only here for one night. Check-in was a breeze. I arrived early and actually felt bad because the FDC wasn't able to provide rooms to those trying to check in early. The room had a full kitchen minus an actual oven. Clearly this hotel is meant for "extended stays" but do not fear booking this hotel for just one night such as myself. I have stayed in "extended stay" hotels with different hotel brands and they couldn't hold a "candle" (like that reference) hehe to this place. Normally I focus my stays with HIE properties; however, this shined a light that may sway me to stay at Candlewood properties instead. I struggled to find ANYTHING negative about this property. WIth that said, the only suggestions or ideas I could think of was having a heated pool and adding a hot tub to the pool area. I have always been a big fan of the saying "ya get what you pay for" WIth this property, I feel like I got above and beyond what was paid. Who would've thought putting a grilling area outside would be so cool. It is hip, unique, and priceless. Great stay and would stay here again anytime! Finally, I know that this IHG brand is geared towards extended stays and HIE are more business oriented; however, if Candlewood properties are all similar to this specific hotel, it is hard to justify not staying here instead of HIE. February 21, 2014
Rated 4.0 out of 5.0 by Decent Stopover Our first stay at a Candlewood Suites property. I liked the room; especially appreciated the stovetop so that we could make our own espresso in the morning. There is a Publix right next to it, which is great, otherwise, the location is not the best, so I would only recommend it for one-night stopovers. Overall, it was a good experience, so I will probably choose Candlewood in the future. January 8, 2014
Rated 5.0 out of 5.0 by Definitely recommend Very nice hotel. Good location. Very clean. Staff are very friendly. January 5, 2014
Rated 2.0 out of 5.0 by Issues with no hot water :( Our first room had no hot water. We inquired and they ended up having us move to another room. I asked for a discount for the inconvience since my husband was not there to help load and unload for a second time - and they said there was no discount; they were already giving a discount. Our next room was fine. The room with no hot water, also had phones in them that didn't work. Very dissapointing, when you are down there for a death in the family, time is short, and you have to change rooms, pack and unpack twice. December 19, 2013
Rated 5.0 out of 5.0 by Jacksonville Candlewood Suites is FANTASTIC! My husband and I recently visited Jacksonville. We opted to stay at the Candlewood Suites. The prices are unbeatable. The staff was fantastic! The rooms are very clean, not to mention the many amenities the have! On top of it all they ARE pet friendly, which was very important to us. I highly recommend staying at the Candlewood Suites in Jacksonville. You will not be disappointed! Thank you!!!!! December 11, 2013
Rated 5.0 out of 5.0 by clean clean clean our stay was great! everything we needed and very accommodating staff. December 3, 2013
Rated 5.0 out of 5.0 by Candlewood Suites off Merrill Ave, Jacksonville, Fla. Staff was great Room was comfy close to family type restaurants close to grocery store to buy food items to cook in your room in the microwave or on the stove November 17, 2013
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