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  • 1 877 CANDLEWOOD
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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: JACKSONVILLE
  • Distance From Hotel: 8.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:6
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish
  3. Hindi

Pet Policy

Pet Policy

Pets must be declared during guest registration. A non refundable pet fee of US75 for 1 to 6 nights, US150 for 6 plus nights stay, fee is per pet. Each pet less than 80lbs, not to be left unattended, must be on a leash, pet walk area is available.
Pet fee amount  50.00  USD  per night

What's Nearby

What's Nearby

Attraction:
Jacksonville Landing
Distance From Hotel:8.0MI

Parking

Parking

  • Number of parking spaces:95
  • Car Parking Available
  • Paved parking lot

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2010
  • Total number of rooms:95
  • Total number of suites:95
  • Total number of rooms with only one bed:75
  • Total number of rooms with only double beds:20
  • Total number of non-smoking rooms:79
  • Total number of rooms for the physically challenged:6
  • Interior corridor
  • Total number of floors:3
  • FEMA Property Number:FL6084

Guests Love Jacksonville, FL Hotel's JAXPORT Location

Welcome to Candlewood Suites® Hotel Jacksonville East Merril Road / JAXPORT. Situated within minutes of the sparkling Florida coast, JAXPORT Cruise Terminal and NAS Mayport, this pet friendly hotel's accommodations in Jacksonville offer spacious suites suited for vacation, business, relocation and an extended stay.

The hotel's Jacksonville location offers Florida guests a quick commute to Mayo Clinic and Baptist Medical
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Guests Love Jacksonville, FL Hotel's JAXPORT Location

Welcome to Candlewood Suites® Hotel Jacksonville East Merril Road / JAXPORT. Situated within minutes of the sparkling Florida coast, JAXPORT Cruise Terminal and NAS Mayport, this pet friendly hotel's accommodations in Jacksonville offer spacious suites suited for vacation, business, relocation and an extended stay.

The hotel's Jacksonville location offers Florida guests a quick commute to Mayo Clinic and Baptist Medical Center, as well as academic institutions such as Jacksonville University and the University of North Florida. Blount Island and Dames Point seaports, Mayport Naval Base and the Foreign Trade Zone are all within a short drive, as are companies like Crowley Marine Services, Hanjin and Bank of America.

Leisure travelers seeking extended stay hotels near Jacksonville Cruise Terminal, the beach and Florida sports venues like the NFL's Jacksonville Jaguars love this hotel's central location. Other notable sites nearby include the famous Jacksonville Landing, the Anheuser-Busch Brewery, the elaborate Jacksonville Zoo and Gardens and retail giant Regency Square Mall.

Boasting such conveniences as free Wi-Fi access, 24-hour Fitness and Business Centers and free self-service laundry, as well as fun family features like an outdoor pool, a gazebo with guest grills and pet friendly suites, this hotel's accommodations in Jacksonville caters to you. You can "Consider Us Home!"

View Less
Features
Easy access to Florida 9A and I-295, as well as amenities like an outdoor swimming pool, make this Jacksonville, FL hotel's suites a great choice whether you plan to see the sights or stay and play!

Guest Reviews

Rated 4.5 out of 5 by 197 reviewers.
Rated 5.0 out of 5.0 by Wonderful Stay - Park and Cruise is GREAT! We selected this hotel primarily because it is a HIE. The Park and Cruise special just made it even better! Not having to park at the port terminal was a bonus. October 28, 2014
Rated 1.0 out of 5.0 by Disgusting The room was dirty. There were stains on the desk, dog food pellets on carpet that looked as if it hadn't been vacuumed in a week. There was a cigarette burn mark on the toilet seat. There were black stains on the bath mat and these were just a few of the cleanliness issues. A flyer in the key jacket, which I read in the AM, indicated I'd receive and email about my stay and if the rating was not a 10, they'd like the opportunity to correct the situation. Upon check out I complained to the manager and gave him that opportunity. The manager first indicated that it was MY fault for not saying something at check in so he could switch rooms. (like that would have helped? if the cleaning staff didn't notice these glaring faults, I'm pretty sure the rest of the rooms would have been the same) He later assured me that they'd make an effort to make up for the bad experience and asked if my phone information was updated. It was. I've received no call from the manager nor do I now expect the survey to reach my email. Not only is the hotel dirty and disgusting, the manager isn't interested in addressing the issue. I've never previously compained about room quality, nor have I ever written a review but this experience is worth my time in writting to say don't even think about a stay at this hotel. October 25, 2014
Rated 5.0 out of 5.0 by Another great stay! Always clean rooms and friendly staff. They offer a great breakfast. October 16, 2014
Rated 3.0 out of 5.0 by Good price, nice room, staff getting worse and worse each visit I stay here 5-6 times per year. First dozen or so visits were perfect, great price, great rooms, friendly, helpful staff. Last two times I've stayed they screwed up my bill. Most recent time they double charged me for one night and couldn't explain how it happened. It was supposedly corrected Monday but I still haven't received my refund. I would most likely recommend this place to others, but be prepared for front desk help who absolutely don't care about your experience and seem to have way better things to do with their time than assist me. Seems like the quality of help has gone down tremendously. October 16, 2014
Rated 5.0 out of 5.0 by Everything I expect from a Holiday Inn Express Clean, comfortable and plenty of hot water. Breakfast was typical of this chain and I appreciate the consistency. Only complaint was noise through the wall from reception area at night. The room should have been designed so the bed pushed up to the wall away from reception. I had the one room this would apply to (118). Had I stayed more than one night I would have asked to move. October 8, 2014
Rated 5.0 out of 5.0 by Good Basic Choice, Great Value Exactly what I expected, comfortable sleeping environment, great breakfast adequate exercise facility and convenient location. October 1, 2014
Rated 4.0 out of 5.0 by Great place for Poker Players I come to Jacksonville to play poker at Best Bet while the wife shops. This hotel has a bigger room and better breakfast than some of the other hotels around the area with a better price. Make sure to show your Best Bet card when checking in. October 1, 2014
Rated 2.0 out of 5.0 by Plain Holiday Inn Express Public areas were not clean....beds uncomfortable....pillows cheap....food terrible and people not customer friendly. September 30, 2014
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Hotel Exterior - Front Entrance View
Hotel Exterior - Front Entrance View
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Hotel Exterior - Front Entrance View Entrance Hotel Exterior Hotel Exterior Hotel Exterior - NW View Hotel Lobby Front Desk Scenery / Landscape Reception - Lobby Exterior Feature - Gazebo With Grill Hotel Exterior Front Desk
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