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    Candlewood Suites Jacksonville East Merril Road

    Guests Love Jacksonville, FL Hotel's JAXPORT Location

    Welcome to Candlewood Suites® Hotel Jacksonville East Merril Road / JAXPORT. Situated within minutes of the sparkling Florida coast, JAXPORT Cruise Terminal and NAS Mayport, this pet friendly hotel's accommodations in Jacksonville offer spacious suites suited for vacation, business, relocation and an extended stay.

    The hotel's Jacksonville location offers Florida guests a quick commute to Mayo Clinic and Baptist Medical Center, as well as academic institutions such as Jacksonville University and the University of North Florida. Blount Island and Dames Point seaports, Mayport Naval Base and the Foreign Trade Zone are all within a short drive, as are companies like Crowley Marine Services, Hanjin and Bank of America.

    Leisure travelers seeking extended stay hotels near Jacksonville Cruise Terminal, the beach and Florida sports venues like the NFL's Jacksonville Jaguars love this hotel's central location. Other notable sites nearby include the famous Jacksonville Landing, the Anheuser-Busch Brewery, the elaborate Jacksonville Zoo and Gardens and retail giant Regency Square Mall.

    Boasting such conveniences as free Wi-Fi access, 24-hour Fitness and Business Centers and free self-service laundry, as well as fun family features like an outdoor pool, a gazebo with guest grills and pet friendly suites, this hotel's accommodations in Jacksonville caters to you. You can "Consider Us Home!"

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    Quick Info

      • Check In: 3:00 PM
      • Check Out: 11:00 AM
      • Minimum Check-In Age: 21
      • Late Check Out Available
      • Parking: Free
    • Print Fact Sheet
    • Chat With Us
    • Important Update

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    • Outdoor Gazebo Grill
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

    Getting Here

    Candlewood Suites Jacksonville East Merril Road
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.4

    based on 166 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    166reviews

    • 5 Stars
      114
    • 4 Stars
      35
    • 3 Stars
      4
    • 2 Stars
      3
    • 1 Stars
      10

    Exceeded expectations

    By

    July 27, 2016

    platinumelite

    Very happy with this hotel. Great location and safe area. Friendly and courteous employees. Well appointed rooms. We would definitely stay here again.

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    Good price but not exactly what I thought it would be

    By

    July 21, 2016

    The staff was very nice at the hotel but they had overbooked the room that we had book and so they "upgraded us. Now instead of 2 beds for 6 people we had 1 bed and 1 pull out couch. We were getting a roll away either way. The couch was awful. No sheets or blankets were on the pullout and we requested them. They did not come, nor pillows. The Tv was not hooked up but my husband was able to hook it up and the pool was very dirty looking. There was no where to eat except a golden Corral, which served uncooked chicken to us and was dirty and not very friendly. They did provide transportation to and from Jaxport but I do not think I will stay here again.

    Posted byCustomerCare
    July 30, 2016
    Dear I lovecruiser2, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is nice to know that the room rate is at par. However, please accept our apologies for any disappointments the room type received may have caused you and if the level of service fell below your expectations. Rest assured that these matters will be addressed immediately to the hotel management and necessary actions will be taken, in order to meet our guests' needs and expectations. Once again, thank you for staying with us. We hope that you will give us another opportunity to pamper you with exceptional service and accommodation on your next visit. Sincerely, Grace P. Case Manager IHGService
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    good service

    By

    July 18, 2016

    we arrived early
    the staff still found a way to get us into a room quickly

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    Extended stay in Jacksonville

    By

    July 17, 2016

    awesome place i stayed for 85 nights. Secure, friendly staff, plenty of places to eat and shop close by.

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