Rated 4.1 out of 5 by 19
Rated 5.0 out of 5.0 by FujiDavid Excellent service and comfort
The staff was so kind, so polite and so helpful.
Their recommendation for Thanksgiving dinner was excellent. The staff recommended other things in our week long stay at this site.
We felt like we were part of the family with the staff and other guests at this site.
December 4, 2013
Rated 4.0 out of 5.0 by Francis37 Nice Place
Our room had all the things we needed. The only issue we had was the TV didn't have a clear picture. The weather was clear so there must have been a connection issue. Other than that it was fine.
November 21, 2013
Rated 3.0 out of 5.0 by unhappy41 Just a average overpriced hotel
Based upon how pricing goes this was your average overpriced hotel. The room was fair. The was paper in the waste can, the coffee pot looked like it had not been cleaned in a while and the room was just... average. Both of the wash cloths in the bathroom room were stained/dirty. I am unsure if they were stained but clean (recently washed). One looked like it had make up on it - a lot of makeup. The other was not sure what was on it. Not sure what was going on in Jonesboro the night I stayed but this was about my only choice in rooms. I do not normally stay here and will not again unless I have no other options.
October 21, 2013
Rated 5.0 out of 5.0 by Terry777 Exemplary Lodging!!!!
Staff was courteous and friendly, rooms and entire facility was immaculate, service was great. Keep up the great work!!!!
October 17, 2013
Rated 5.0 out of 5.0 by Justjess1108 Great stay
Enough cant be said about how great the staff was. I have stayed at Candlewood twice in the last year and it's a comfortable place to stay with a warm family atmosphere.
October 2, 2013
Rated 2.0 out of 5.0 by MJ33 AC
Normally this place is fine. I recommend making reservations with the hotel directly. The A/C in both of our rooms was non-functional. I sweated most of the night.
August 31, 2013
Rated 4.0 out of 5.0 by Arkstfan Almost perfect
Room was in good shape. Well organized and very comfortable. Only downside was the hallway smelled of cigarette smoke and really needed vacuuming. Staff was super friendly and helpful
August 21, 2013
Rated 1.0 out of 5.0 by APRILDONTCALLBACK Worst Candlewood experience
As an Elite Platinum member, this property was way below the standard expected. Upon arriving to room, found trash cans full, carpet not vacuumed, toilet and shower not cleaned and spilled tea or soda in refrigerator. I called down stairs and font desk sent someone up whom was in her first day. She told me she was overwhelmed. I contacted April the GM who was rude, short and really didn't act like she believed what I had told her. She promised to call me back. SHE NEVER DID! April made no effort whatsoever to fix or give me a safe satisfied answer. April doesn't represent the brand to the standards set. If the GM said she would call back, I expect her to call back. My company or colleagues will all be told about this property and told to stay away. VERY DISAPPOINTED!
August 13, 2013