Rated 4.2 out of 5 by 21
Rated 3.0 out of 5.0 by Joe670 Needs up dating
We had a group of four staying at this hotel,each having their own rooms. We had many issues . Bad smoke dector battery's , bad refrigerator , room heater quit working and poor quality shower heads.
February 12, 2014
Rated 4.0 out of 5.0 by Al 82 Clean rooms, comfortable beds
Pick the hotel to stay in my way up north, and I was glad of my choice as the rooms were very clean and had a nice bed to rest after hours of driving through inclement weather. Hotel is accessible and easy to drive from the Interstate with plenty of eateries nearby.
January 9, 2014
Rated 3.0 out of 5.0 by nvrr49 There are better Candlewoods
We had ants in the kitchen on our last stay, and there was a beetle in the bathroom this time. I never get upgrades at this location. They just don't seem to care as much as other places.
November 27, 2013
Rated 5.0 out of 5.0 by Azhen1 Most comfortable bed ever!
Friendly service, clean accommodations and supremely comfortable beds. The only negative is that the hotel is set back from the road and the signage is not properly set or lit and the hotel was difficult to find at night.
November 14, 2013
Rated 5.0 out of 5.0 by Nubby My six months at Joplin candlewood
Just wanted to tell all the staff there thank you for making my stay a wonderful experience. Almost took took it for granted that all hotels were that way but my recent stay at the Sheraton in downtown saint Louis was horrible and made me wish there was a candlewood in saint Louis. You all were great and will definetly stay there when we comeback in December.
November 6, 2013
Rated 5.0 out of 5.0 by Lurch9 Candlewood, Joplin, MO
Great stay. Great experience from the time I made the reservation until I departed. No problems at all. This was my first time staying her but it won't be my last.
Great friendly staff and those excellent Candlewood towels...the best in the business.
October 26, 2013
Rated 1.0 out of 5.0 by Rubenstien This candle has burned out.
I will not stay here again. Poor customer services.
1. I called the front desk and asked for more towels for my room.
I was told NO because there were only 2 housekeepers and the gentlemen didn't know where they were. When I got downstairs to get the towels. 4 members of housekeeping were in the cupboard room getting snacks and all of them walked outside to smoke.
2. The chair in our room was all scratched up. If this chair is not good enough to put down in the main entry way. Why is it my room?
3. Our last night there. There was a party 3 doors down. People going in and out of the room. People sitting in the hallway from drinking to much or arguing. The next day when we were checking out I spoke with housekeeping and they had gather 4 big black bags of trash and the room was still trashed. How can this happen?
4. This is the worse one yet. I was waiting for the elevator to open. I heard a member of housekeeping scream and run down the hall to the front desk say there is a pitcher in the refrigirator and it is full of urine.
The worse service of any Candlewood Suite I have ever stayed in.
October 20, 2013
Rated 4.0 out of 5.0 by gammaneen Friendly staff
My only complaint was that we reserved a Queen room in non-smoking but received a King, smoking. The room was wonderful, the upgrade was a definite plus, but I am allergic to cig. smoke. The room itself didn't have a cig. smell but the hallway did! The gentleman that checked us in was a little grumpy but the female staff members were all wonderful!! Would most definitely stay here again, but would make certain we were in a non-smoking room and floor!
October 15, 2013