Rated 4.7 out of 5 by 18
Rated 5.0 out of 5.0 by TXDave Simply outstanding!
Our company sends us around the world for long and short amounts of time. I recently completed my fourth stay at the Junction City Candlewood Suites. I can say without a doubt that this is one of the very finest properties one could choose for business travel.
There are several restaurants, both sit-down and fast-food, in the immediate area and a Wal-Mart right across the street. The hotel has a very good business center and the standard Candlewood Pantry. The propane grill provided in the gazebo outside far exceeds the quality of others I have seen at Candlewoods around the country.
What truly makes this Candlewood special, however, are the people who work there. Each and every employee that I met greeted me with a smile. The front desk personnel are friendly and helpful and eager to be of service. Everyone from the desk staff to the cleaning staff to maintenance were always professional and welcoming in their demeanor.
The excellence of the staff is definitely a reflection of the property's management personnel. Jason and Janie would often greet us as we returned at the end of the day. Janie especially would go out of her way to spend some time chatting with us, not only about the quality of our stay, but also about the events of the day or how we were enjoying the area. Every aspect of our stay, from booking to the inevitable changes to checkout, was handled easily and quickly. Jason's and Janie's professionalism, pride in their work, and genuine interest in us, not only as customers but as people, is the bar for which all management teams should strive.
November 26, 2013
Rated 5.0 out of 5.0 by CG100 Nice place to stay & Outstanding Staff
My welcome to this property was one of the best I've ever received and I truly felt that I was a valued guest. I enjoyed the personal attention after a long day of work and travel. The property was very clean and well kept located by several restaurants not far off the highway. Well worth a return visit when I'm next in the area.
November 25, 2013
Rated 5.0 out of 5.0 by Luksamgeo Great value, and excellent customer service
This property offers excellent value for your dollar. Hotel has a business center with free computers and printers, in addition to the normal amenities of snack shop, a complete fitness center, laundry facilities.
We stayed at your Candlewood Suites property in Junction City the night of November 14. Front desk receptionist Inge greeted us in a professional and friendly manner when we checked in. She was thorough in letting us know of the hotel amenities, pointing out the fitness equipment, the business center and availability of snacks and coffee.
We did use the business center, and this is where Inge's service shined. We needed a scan of a document and subsequently found we needed to fax a document. She was most responsive to our needs, and she went out of her way to assist us.
Her customer service skills and her attitude certainly are not the norm today. People are what make an organization effective, and Inge is a valuable asset to this property.
November 21, 2013