Rated 4.7 out of 5 by 18
Rated 5.0 out of 5.0 by TXDave Simply outstanding!
Our company sends us around the world for long and short amounts of time. I recently completed my fourth stay at the Junction City Candlewood Suites. I can say without a doubt that this is one of the very finest properties one could choose for business travel.
There are several restaurants, both sit-down and fast-food, in the immediate area and a Wal-Mart right across the street. The hotel has a very good business center and the standard Candlewood Pantry. The propane grill provided in the gazebo outside far exceeds the quality of others I have seen at Candlewoods around the country.
What truly makes this Candlewood special, however, are the people who work there. Each and every employee that I met greeted me with a smile. The front desk personnel are friendly and helpful and eager to be of service. Everyone from the desk staff to the cleaning staff to maintenance were always professional and welcoming in their demeanor.
The excellence of the staff is definitely a reflection of the property's management personnel. Jason and Janie would often greet us as we returned at the end of the day. Janie especially would go out of her way to spend some time chatting with us, not only about the quality of our stay, but also about the events of the day or how we were enjoying the area. Every aspect of our stay, from booking to the inevitable changes to checkout, was handled easily and quickly. Jason's and Janie's professionalism, pride in their work, and genuine interest in us, not only as customers but as people, is the bar for which all management teams should strive.
November 26, 2013
Rated 5.0 out of 5.0 by CG100 Nice place to stay & Outstanding Staff
My welcome to this property was one of the best I've ever received and I truly felt that I was a valued guest. I enjoyed the personal attention after a long day of work and travel. The property was very clean and well kept located by several restaurants not far off the highway. Well worth a return visit when I'm next in the area.
November 25, 2013
Rated 5.0 out of 5.0 by Luksamgeo Great value, and excellent customer service
This property offers excellent value for your dollar. Hotel has a business center with free computers and printers, in addition to the normal amenities of snack shop, a complete fitness center, laundry facilities.
We stayed at your Candlewood Suites property in Junction City the night of November 14. Front desk receptionist Inge greeted us in a professional and friendly manner when we checked in. She was thorough in letting us know of the hotel amenities, pointing out the fitness equipment, the business center and availability of snacks and coffee.
We did use the business center, and this is where Inge's service shined. We needed a scan of a document and subsequently found we needed to fax a document. She was most responsive to our needs, and she went out of her way to assist us.
Her customer service skills and her attitude certainly are not the norm today. People are what make an organization effective, and Inge is a valuable asset to this property.
November 21, 2013
Rated 5.0 out of 5.0 by Justin11 Terrific Customer Service
Our business sends us all over the Country for prolonged periods of time. The Candlewood in Junction City is by far our best "long stay" hotel experience to date. It's clearly evident customer service and professionalism are the #1 goal of all the staff at this Candlewood location.
November 20, 2013
Rated 5.0 out of 5.0 by Q327M14 Great experience
I was greeted with a smile by every employee I met. The DVD lending library was a super addition to my stay and fit perfectly with the spacious suite. The recliner was a little uncomfortable, but since I was there to work and sleep, it was truly a minor inconvenience. Overall this was an exceptional experience and I would certainly return if work brings me back to Junction City.
November 18, 2013
Rated 5.0 out of 5.0 by LoneWolf Thanks for Excellent Service
Before checking out, my computer bag ripped open and I replaced it, but I missed removing my keys and USB drives before I deposited the ripped bag in a trash container near the outdoor patio. On a flight home, I suddenly realized I had accidentally thrown away my keys and USB drives in the discarded computer bag.
I called the front desk and described my items to the Candlewood associate and asked if she would look in the trash to find my missing items. She was very courteous and agreed to look for my items. She called me back a few minutes later and told me that she found my items and would mail the items to me. I received my keys and USB drives three days later. Her prompt action to find and return my items was above the standard call of duty.
I have stayed in countless hotels over the past 40 years. The Candlewood staff in Junction City, Kansas was the most courteous, proficient, and professional that I have ever experienced in my travels. The hotel facility was excellent in every respect. I highly recommend Candlewood Suites to every person traveling in the Junction City area.
November 11, 2013
Rated 5.0 out of 5.0 by campionn Great Candlewood Suites
Very clean. Stores and restaurants only minutes away. Liquor store across the street. :)
October 30, 2013
Rated 4.0 out of 5.0 by Link32 Weekend stay
Everyone was very helpful and accommodating and went out of their way to make sure we had a pleasant stay.
October 30, 2013