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Rated 4.0 out of 5 by 27 reviewers.
Rated 4.0 out of 5.0 by very professional and accomodating staff Arrived exceptionally late, due to plane unable to land at Kalamazoo Airport, detour to Detroit, airline charter a bus arrived at hotel 3:30 AM, - charge me only one night instead of two night - Thanks you... January 27, 2014
Rated 5.0 out of 5.0 by Great place, small beds We had been victims of an ice storm and had no power at home for 6 days. We chose to stay here for several reasons: the acceptance of our dog, the kitchenette, location and the relative newness of the property. We were not disappointed. The staff put us very close to the exterior door on the first floor for ease of dog walking. The free laundry was fabulous! It was so clean and quiet and comfortable. My only cons were the bed size (doubles, just too small for two people) and a pricey per night pet fee. I'd have preferred a pet deposit to be returned when no damage was found. Other than that, this place wa . the perfect place to stay for our family while waiting out the power outage. January 3, 2014
Rated 5.0 out of 5.0 by Home Away We stay here in Kalamazoo everytime we visit. The rooms are great for the money you spend. Service people are very helpful. Only issue is in the summer the air movement is by a fan which connects the main room and bedroom, can be a little loud when you turn it on high. Could use more working TV Stations as well. We highly recommend this hotel. We will continue to stay here! January 1, 2014
Rated 5.0 out of 5.0 by Excellent Hotel! We were there due to a power outage over Christmas. The staff was very friendly and accommodating. The rooms were great and clean. There was even a free laundry room. The rooms on the back of the hotel were quieter, because they were away from the main road. But, I am a light sleeper and I never heard any noise from other rooms. December 29, 2013
Rated 5.0 out of 5.0 by All the Comforts of Home away from home Being away from home working can be a difficult experience. The long days, the weather, and just being alone. This Candlewood made it much easlier. The friendly staff is polite, available, and they go out of their way to help in any way they can. I have never been met with a frown, or a raised eyebrow in the 3 months I stayed there. They were always asking how my day was, or if I needed anything. They were also very flexible in cleaning my room when it was convienient for me! I would highly recommend the Candlewood to anyone, whether your staying a night or a month. The free laundry service is great, as are the workout room and the B.B.Q. grill in back. The price is right too. Very reasonable and they do have discounts.Again, I would highly recommend this hotel!! November 24, 2013
Rated 5.0 out of 5.0 by Clean convenient stay Stayed for a week on business (booked several rooms for staff as well.) Clean and comfortable, friendly staff, - just what I expect from a Candlewood. Had a bit of confusion regarding the reservations (we extended them once we arrived), but it all got straightened out. October 29, 2013
Rated 5.0 out of 5.0 by A great alternative This was the first time I visiting a Candlewood facility. The staff was very welcoming upon arrival. Attentive doesn't begin to describe the folks there. From a last minute change at the front desk to management, everyone was ready to serve. When we first got into our room, we noticed a loose toilet seat. When I brought this to their attention, they told me it would be resolved in 1/2 hour. For us that was actually too quick, as my wife wanted to rest. So the manager said she'd or one of the staff would take care of it on our time. If there was one negative observation, it's something I've seen thoughout the IHG facilities in general that I've visited. The handicapped rooms are obstructive at the door. The threshold is too high to negotiate with a wheelchair, especially if one is alone. October 23, 2013
Rated 5.0 out of 5.0 by Highly Recommend I highly recommend Candlewood Suites for anyone planning to stay in the Kalamazoo area. In fact, I shall make every effort to locate a Candlewood Suites wherever we travel. Friendly, helpful staff, clean and spacious suites, easy access to any part of Kalamazoo. October 17, 2013
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