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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    84%
    Recommend This Property

    Overall Experience

    4.2

    based on 90 reviews
    84%
    Recommend This Property

    Ratings Breakdown

    90reviews

    • 5 Stars
      54
    • 4 Stars
      20
    • 3 Stars
      6
    • 2 Stars
      3
    • 1 Stars
      7

    Great Staff

    By

    March 26, 2015

    club

    The staff was great - very friendly and helpful in finding restaurants, jazz clubs, and the Harley-Davidson plant tour. The rooms were clean, comfortable, and quiet.

    Posted byHotelStaff
    March 26, 2015
    Muskie Hunter, We appreciate your kind words about the Hotel and the staff I will be sure to pass them on. Thank you for doing a review on the hotel. We hope that you will choice to stay with us agin if in Kansas City.
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    great staff and clean rooms

    By

    March 24, 2015

    club

    the staff was great and the rooms were very clean and comfortable. would have liked more choices with the TV. only had 2 problems, one being the parking, this was handled professionally, the second was with the weather, the staff promised to have better weather the next time.

    Posted byHotelStaff
    March 26, 2015
    MikeRon, We are trying to help with the weather sometime we just can't control it.. Thank for doing a review on the hotel. Managment is working on solutions for the parking issue that we have we do offer our sister property for addition parking when we are at full occupancy.
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    short stay

    By

    March 20, 2015

    platinumelite

    needed a room for the night. hotel is great for the price.
    internet was poor at best, stayed here before with no issues, so they must of been having trouble with their server .
    I recommend staying here. and i'll come back and stay again on my next trip to K.C.

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    Good hotel but No Parking

    By

    March 03, 2015

    The overall experience was good. Great location close to the Airport and 20-30 minutes from downtown KC. The staff were decent to interact with but seemed to have other things to do. My major complaint is that this location has very limited parking spaces. I came back late at night after working all day and could not find a space to park. I had to park in the neighboring hotel's lot which also had very few spaces. Thank you.

    Posted byHotelStaff
    March 04, 2015
    We would like to thank you for your feedback as it helps us to improve on guest satisfaction. I would like to address your concerns in both your reviews starting with the parking issue. With the layout of both hotels it does leave little room for Candlewood Guest to park, as of the first of the year we have posted parking signs to help indicate Candlewood Suites Parking. We also are working closely with the other hotel to direct their guest to park on the south side of their building. We strive to treat all our guest as if they are guest in our own home, with that being said there are times when the level of business enables us to spend one on one time with our guest as we would like to.
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