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Rated 3.9 out of 5 by 31 reviewers.
Rated 5.0 out of 5.0 by Great Services We get great service from this hotel. Christina does a wonderful good for all the employees from out company. She goes out of her way to get us taken care of!!!! February 24, 2014
Rated 5.0 out of 5.0 by Thanks for making it an easy pick next time I was recieved with prompt attention, room was spotless. I had odd hours with my work i was there to do, and 24x7 i was helped without a second thought. Friendly, curtious, i just couldn't have asked for more.... Next time i will stay in a one bedroom, i had a meal, and it lingured while trying to sleep, so a separate bedroom is needed if going to eat in the room. February 13, 2014
Rated 2.0 out of 5.0 by Not a great experience The room was nice and clean, but the bed was worn and broke down. Sunk in in the middle, and when we moved around, it was loud, sounding like it was about to fall apart. Very, very uncomfortable. The hotel is very loud, as we were woke up by housekeeping loudly knocking on other doors and announcing themselves. The room above us was also very noisy as the occupants were walking around and talking. Kept us up in the middle if the night. January 1, 2014
Rated 2.0 out of 5.0 by Not impressed6422222222 The staff was cordial but not really friendly. I had negotiated a lower price with the manager only to find out She didn't honor the price she quoted me. Additionally, the room wasn't very nice. The furniture was in desperate need of recovering/replacing, (the vinyl was literally peeling from the desk chair and the recliner). The drains in the shower and kitchenette sink drained very slowly, The plaster around the tub was blistered and had peeling paint. The card reader on the side door and my room usually required repeated tries before the door would open. There were a number of times I was forced to go around to the front entrance to get in because the door never would open. Housekeeping would replace the towels as promised, but usually the kitchen towels were unusable due to a foul odor. The facility was quiet and the common areas were clean. I won't return to this particular location in the future. December 16, 2013
Rated 4.0 out of 5.0 by MLS Cup Weekend in KC The stay was what we needed for a long cold weekend for the MLS Cup Finals - close to the soccer stadium and shopping to buy warmer clothes to wear to the game. Hotel staff was courteous. The chairs in the room were in bad condition with the fake leather cover torn off on the arms of the recliner and the seat of the desk chair. They should be replaced immediately as it leaves a bad first impression of the room when walking in. December 13, 2013
Rated 3.0 out of 5.0 by no blinds or heavy curtains to windows we stayed on the first floor and the way the sheer curtains are, people and the street light can come in our window. i will never pay to stay in a room that doesnt have the proper window coverings for privacy. the room was clean and roomy, but not everyone wants to have people see inyou room... December 11, 2013
Rated 5.0 out of 5.0 by Great Hotel We came to town for a soccer game. The stadium was about a mile from the hotel. The room was comfortable, with a kitchen and full size bath. The concierge was fantastic and was great at suggesting restaurants nearby that were also really good. Look forward to staying there again when we come out for a soccer game again, December 11, 2013
Rated 2.0 out of 5.0 by Not so great This is the first (and last) time I have stayed at this specific hotel. I have never stayed at the Candlewood brand before either. I chose this hotel going off what the staff told me on the phone. Told me they were right across the street from the Legends shopping mall. I told them that was great because we would like to leave our car at the hotel and walk to do the shopping. Come to find out it was 3/4 mile away from the mall. Also while at the hotel found out they did not do continental breakfast at no charge, let alone any kind of breakfast. The beds were pretty hard and only a full size instead of the typical hotel Queen size. The heater in the room was broken. We had the thermostat set on 68 and it kept the room at 80. We had to sleep with the window open just to be somewhat comfortable. Do yourself a favor and go up 435 just a couple miles to the Comfort Suites. Same money and A LOT better experience and value. December 4, 2013
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