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Rated 4.4 out of 5 by 46 reviewers.
Rated 5.0 out of 5.0 by Great rooms Nice hotel, cold a/c, comfy beds, great pillows. Ice maker in the fridge did not produce that much ice; maybe dropped four times in the 15 hours we were there. September 3, 2014
Rated 1.0 out of 5.0 by Over Priced This is an over priced Dump. Housekeeping I think is nonexistent. My room was not cleaned for 3 weeks. They tried to blame the fact my dog was in the room but he was with me and we were not even on the property. Couldn't sleep because the person above me thought they were in a gym jumping and stomping around all night long.Two vehicles were broken into and their belongings were stolen. the camera system was so lame they could not use the video to identify the get away car.one week i did get housekeeping they took all of the towels and did not replace them. another week they took the blanket off the bed and never replaced it either. i was there for almost two months and spent a lot of money on this place, I could have stayed next door for half the price. August 23, 2014
Rated 5.0 out of 5.0 by loved it my parents (80 & 82) spent a week visiting us and we all stayed here, this was a much needed vacation for them as dad just finished his radiation and chemo treatments and is now cancer free. the staff was excellent, my dad joked around with them and they joked right back, which is what he needed, staff was very friendly and helpful, room was nice, loved the kitchen area with big refrigerator to keep our drinks in. would definitely recommend this place August 19, 2014
Rated 5.0 out of 5.0 by A Rescued IPad I was pleasantly surprised by this hotel. I booked it while I was driving home to Minnesota from Arkansas. I had no idea what to expect. When I drove up, I was a little nervous because the exterior did not have a overhang/car port thing that most hotels have. It looked a little unwelcoming. Inside my room was just beautiful. I was so surprised. It reminded me of a Marriott but smaller. Updated, clean and pretty. The towels and bed were very nice. I would stay here again. August 13, 2014
Rated 5.0 out of 5.0 by Great stay It was very comfortable and clean. Staff was friendly and accommodating. Pool was refreshing. Short drive to the Plaza and downtown. August 7, 2014
Rated 5.0 out of 5.0 by AWESOME!! This place is awesome!! Now all they need is a shuttle to the parks and it would be perfect :) We will definitely stay here again instead of the Holiday Inn, which was a horrible experience except for the wonderful shuttle drivers they have. The room is definitely worth just driving ourselves to the parks. August 7, 2014
Rated 5.0 out of 5.0 by Best staff ever Fourth of July stay. Very busy day. Staff did a very professioinal job of managing the corwds and keeping non-hotel guests off the property. July 8, 2014
Rated 4.0 out of 5.0 by clean modern rooms with nice kitchen the kitchen was really nice and was great for preparing breakfast. had a little trouble over the details of the price at check in but was resolved. air conditioning did not work when first arrived but was repaired in a timely manner. after a rocky start was a really nice stay. exceeded my expectations July 3, 2014
Rated 5.0 out of 5.0 by Great Stay I would stay there, again! I was at another chain that was terrible, so I moved and I was so glad I did. My stay got extended, and the hotel was very busy, but accommodating, and was able to get me a room for the remainder. June 30, 2014
Rated 4.0 out of 5.0 by fine for what it is Simple, no frills, clean, quiet, comfortable. No issues and would stay again. June 26, 2014
Rated 5.0 out of 5.0 by love this place! I love staying at this place, i travel for a living and stay at a lot of hotels, so this comes from an experienced traveler. Debra Jae and Dina address any questions that i may have immediately and are very professional. Glad to call this Home away from Home. June 4, 2014
Rated 4.0 out of 5.0 by Business Stay Great hotel. My line of work, it is convenient to have a kitchen and dishwasher. Laundry was free. Pros: Staff, amenities, kitchen, cupboard Cons: nearby restaurants, elevator is SLOW, pool is not that fantastic June 2, 2014
Rated 5.0 out of 5.0 by Great place to stay I have been using Candlewood Suites since last October for business and have not had any reason to complain. This motel is clean, quiet, comfortable and the customer service is top notch. I would recommend Candlewood to anyone whether it was business or personal. May 19, 2014
Rated 5.0 out of 5.0 by Super staff Front desk staff is always a very good indicator of the quality of the property. In this case, it held true with the staff ( management I believe ) being very friendly and helpful. Nice clean room and overall clean facility. Thanks for a great stay. January 7, 2014
Rated 1.0 out of 5.0 by Non-smoking - Joke This site placed non-smoking rooms on the top floor (smoke rises) and the room reeked of smoke. I complained to the front desk and they said they were sorry and would note that the room smelled so that I wouldn't be held responsible for any charges. I had to sleep with a towel over my face to breathe. We will never stay at another Candlewood Suites until they are 100% non-smoking. I understand that these smokers are part of your business, but it is so intrusive on the non-smokers, that it isn't worth the value of the saving a few dollars. December 6, 2013
Rated 1.0 out of 5.0 by Non smoking room-smelt like smoke reported We reserved a non smoking room, but when we arrived we smelt smoke in our room, and then found cigarette butts in the bathroom. I went and reported it to the front desk and was offered spray. Then when we went to bed there was a party above us so we barely got to sleep. I mentioned everything to the manager in the morning and was just told we wouldn't be charged the smoking fee. I would not recommend this hotel. I work in hospitality and I didn't feel like they were good at correcting the problem. It is gross to stay in a room that was not fully cleaned and also to not be able to sleep all night. The cupboard were we could buy food and drinks was the only positive to the stay since we were on a tight schedule in the morning. October 30, 2013
Rated 5.0 out of 5.0 by glad to choose candlewood this is my 2nd time staying at this hotel i like this hotel I am glad to choose candlewood October 23, 2013
Rated 5.0 out of 5.0 by Great Hotel ! Very good hotel with everything you need including china cups for Coffee in the rooms. I'd happily stay here again if I needed an hotel in this area. October 4, 2013
Rated 5.0 out of 5.0 by Kansas trip Staff was really very nice, we look for Candlewood Suites and found this place easily on the internet while driving. Called and they answered the phone. September 4, 2013
Rated 5.0 out of 5.0 by Great property & staff. Have stayed at this property more than once, always a welcome site to be at. Great internet connection, very clean, good condition, area has no problems I am familiar with. Will stay again when in area! August 27, 2013
Rated 2.0 out of 5.0 by Terrible Customer Service We showed up to check I'm at 4:30 and received a key to our room and had a good first impression. But after exiting the elevator to our floor we were overtaken by cigarette smoke. We had a smoke free room but apparently not a smoke free floor. Our room was not ready once we made it to it. 3:00 check in and we got there at 4:30. No other room was available so we had to leave till it was clean. The front desk immediately blamed others and was rude to her fellow co workers. Once we returned at 7:00 pm we immediately called for a cot. We had to call again at 8:00. At 9:00 my husband went to get it himself. The funny thing here is that on check out they were going to charge us $10 for the cot, that we had to get ourselves 2 hrs after requested. At check out we asked for some compensation for our room not being ready and the basic poor service. The manager told my husband that since we were already getting a discounted rate because my husband is active duty military that no other compensation could be given. So apparently at Candlewood Suites it's ok for Americans to sacrifice for others and to sleep in tents for months but can't be compensated for substandard service at a hotel. If you are planning a trip to Worlds of Fun choose another hotel. Many others right next to it that must have better service. August 16, 2013
Rated 1.0 out of 5.0 by Smokers' Heaven I guess it's my fault for assuming most nicer hotels are smoke-free these days; I should have looked for "smoke-free property" somewhere on the description. Our room was labeled a smoke-free room, but in this hotel that designation didn't really matter. The hallway was always so full of smoke – day and night – that we held our breath to get to our room (it's weird, we never actually SAW anyone smoking in the halls, but the smell was that strong). We tried to open our room door as seldom as possible, but even still, the smoke wafted in. At night I would cover my face with a sheet to try to filter out the smell, but the sheets and towels smelled like stale smoke that didn't get washed out. We set the A/C to a freezing cold temperature to try to filter the air out; there wasn't a "constant on" setting for just the fan. The problem was, every time the A/C turned off, the unit continued to make sounds that I can only describe as grinding boulders. Not conducive to sleeping! This wouldn't have been so bad if most of my family, especially my 8-year-old nephew, wasn't allergic to smoke and suffering from upper respiratory problems. Then it would just be gross. Unfortunately, the smell was so strong it was nauseating in addition to causing us all to wake up congested every morning. It's really too bad, because the room was very nice, especially for the price, and we loved the fact that we could use the kitchen to make a leisurely breakfast in the morning, or convene for pizza at night. There was lots of space to hang out and do things together, and the saltwater pool was fun. So in the end, if you are a smoker or are not bothered by cigarette smoke, this was a great hotel – great location right off the highway and across from Worlds of Fun; big, comfortable rooms; nice amenities; good price. For us, unfortunately, it was a bit of a nightmare, and we'll have to look for other accommodations next time we're in the area. August 1, 2013
Rated 5.0 out of 5.0 by Nice and comfortable room We enjoyed our stay and this hotel was close to where we needed to go. Our room was comfortable an clean! July 26, 2013
Rated 5.0 out of 5.0 by Our Stay in NE Kansas City Great motel with great staff. We will definitely stay there again. July 6, 2013
Rated 5.0 out of 5.0 by Very friendly staff! Excellent service, friendly staff, free movies, kitchenette, what more do you need? July 5, 2013
Rated 5.0 out of 5.0 by Kimmy was wonderful As soon as we entered, we were greeted by one of the most pleasant people that I have ever met. Kimmy was absolutely wonderful with her warm and friendly personality and did everything that I could imagine could be done to be sure that we enjoyed our stay. Along with the friendly reception, I was also pleased with the comfort and cleanliness of our room, the reasonable pricing on the snacks, and the free DVD rentals. I will definitely stay at Candlewood again and recommend others do the same. May 17, 2013
Rated 5.0 out of 5.0 by GREAT stay! We came to Kansas City for our 5 year wedding anniversary. The hotel is a great choice as it's not too far from a lot of places, the staff is so nice, the hotel is very clean and we had an all around great stay! We loved having a DVD player in the room and the free movies at the front desk, having a large fridge for the goods we bought at the farmers market, and our leftovers from the great BBQ places around. The only problem we had was the room smelled like cigarette smoke but when I asked to be moved they were great about it and didnt hesitate to move us right away. The next room was perfectly clean and great smelling :) If we come back to KC, we will for sure be booking a room at the Candlewood Suites! May 7, 2013
Rated 4.0 out of 5.0 by Nice stay We enjoyed the stay. The rooms were clean and comfortable. Great deal for the price and it's in a good location. Receptionist was very friendly. March 8, 2013
Rated 5.0 out of 5.0 by One of the best Been lots of hotels in US, Canada and Europe. Generally find most of them pleasant and accommodating but there's something about the Candlewood that tops them all - The Staff and the convenience of their location and their pleasant nature regarding how they treat their guests. Also, I totally enjoy the Warm Salt Water Pool it's so refreshing. The rooms are great and clean and the free check-out movies really help pass any boredom that may creep into the picture when your alone in the evenings especially. Thank you Candlewood Suites for so many great stays there. March 7, 2013
Rated 5.0 out of 5.0 by Great Hotel! This is a great hotel with great amenities, location and staff. We really enjoyed our stay! February 9, 2013
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