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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    92%
    Recommend This Property

    Overall Experience

    4.4

    based on 56 reviews
    92%
    Recommend This Property

    Ratings Breakdown

    56reviews

    • 5 Stars
      36
    • 4 Stars
      12
    • 3 Stars
      4
    • 2 Stars
      2
    • 1 Stars
      2

    EXCELENTE HOTEL (SUPERO MIS ESPECTATIVAS)

    By

    January 14, 2015

    Soy de PR. y durante mi estadía en el Hotel que fue con fines de conocer a Houston por primera vez y explorar las oportunidades de trabajo para mudarme a vivir con mi familia. Quedamos encantados con el gran compromiso que tienen de satisfacer todas las necesidades que tienen sus huéspedes, realmente tenia de todo la habitación y eso nos ayudo a poder ahorrar dinero extra fuera del Hotel.

    El servicio y gestión para ayudarnos en cualquier pedido Excelente, (El olor en la habitación)...Excelente,(Los Empleados)..Excelente. NO TENGO NI 1 QUEJA.. volvería nuevamente a alojarme en este Hotel.

    Y definitivamente me encanto Katy Tx. para vivir. Regresaré tan pronto me surja un Nuevo Empleo en Houston cerca de Katy..Gracias por facilitar este proceso.

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    Houston Katy Candlewood experience

    By

    January 12, 2015

    You cant fault the staff and hotel is near spot on. It has a few issues that the staff try and resolve immediately. The worst thing about the set up is the internet. When your phone goes onto standby the internet logs off. You have to connect every time you turn the phone on to check for any mail received. It is a pain and not the most practical set up. I stayed in the candlewood suites on the 249 and never had a problem there so Its not my phone settings. Apart from that you will have a nice comfortable stay with caring tentative staff at you disposal. Good job guys.

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    Great staff

    By

    December 29, 2014

    platinumelite

    The staff was extremely helpful and went above and beyond to accommodate the needs of my disabled mother. It was greatly appreciated and really helped to ease the stress of the trip.

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    clean and comfortable

    By

    December 26, 2014

    club

    Beautiful and comfortable just like home and great service will stay there every time we go to Katy, Tx.

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