Rated 4.3 out of 5 by 24
Rated 1.0 out of 5.0 by Pereira19 Not a very good experience
Came in at 10:20 PM on the 11/6 and the check in person was on the phone too long with a customer who was not there. I was right there, driving for 3 hours from San Antonio in the freezing weather and he did not check me in before talking to the phone customer. That was bad customer service. No ice machine in the hotel that is one of the biggest issue for me. I had to take a small container and walk in the freeze across to Holiday Inn to get Ice. That is bad service. Worst experience of my hotel stay. I will never recommend to anyone. Room was good and clean for the stay.
December 10, 2013
Rated 1.0 out of 5.0 by Chaz49 Staff
Christina, Dave and Rico and Jeanine were always very professional and helpful .
November 20, 2013
Rated 5.0 out of 5.0 by MattC67 Outstanding Staff and Experience!
Dave was on duty when I arrives and was available for anything I needed. The room was the cleanest I have experienced and I travel a lot for business. Thanks again Dave!
November 19, 2013
Rated 3.0 out of 5.0 by OregonF Good Value Stay
Room was roomy and bed was comfortable, I like having the kitchenette in the room, more food options if you want to avoid eating out. Clean room, right next to the Holiday Inn Express but less expensive.
October 30, 2013
Rated 5.0 out of 5.0 by Lori13 A great place to stay !!
My husband and I always stay at Candlewood Suite anytime we travel. it's a great place to stay when you're away from home. the service is great , the staff is very friendly and the rooms are very clean and comfortable.
October 3, 2013
Rated 5.0 out of 5.0 by dmsitze Great Service - large rooms
We have stayed at Candlewood Suites and enjoy the large spacious rooms. Very handy to have a full size fridge and a place to cook if needed.
The service was excellent....Doug at the front desk was very helpful. He explained EVERYTHING about the hotel.
September 5, 2013
Rated 5.0 out of 5.0 by Anigh Love it here!
Won't stay anywhere else in Killeen. I love this hotel. Staff is friendly. Rooms are perfect. Highly recommend.
September 5, 2013
Rated 5.0 out of 5.0 by DeeDee85 Good Hotel
Would recommend. Staff were very pleasant and ready to serve.
September 4, 2013