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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    89%
    Recommend This Property

    Overall Experience

    4.3

    based on 96 reviews
    89%
    Recommend This Property

    Ratings Breakdown

    96reviews

    • 5 Stars
      62
    • 4 Stars
      17
    • 3 Stars
      5
    • 2 Stars
      5
    • 1 Stars
      7

    Exceeded Expectations

    By

    June 25, 2015

    Pleasant surprise to have a suite layout so user friendly. Easy to view the TV from the desk. The bed had sufficient bedding for a good night's sleep and the hotel appeared to remember the little things that you typically do not see or find.

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    Lack of integrity

    By

    June 18, 2015

    The reservation I had for a smoking room was not honored when I arrived at the hotel. This reservation was made over a month prior to my arrival. Hotel clerk was not at all helpful.

    Posted byHotelStaff
    June 19, 2015
    Rich359, Thank you for taking the time out to let us know about your stay at our property. I do apologize you did not receive the room type you requested. We want all of our guests to be happy and comfortable while staying with us. I hope you will give us a chance to make it up to you!! If in the area please come by and see us again and we will make sure you get all of your needs met and are very happy. We will make sure you leave with a smile!
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    Great location with everything you need for an extended stay.

    By

    June 16, 2015

    My stay was for 17 days and everything you would want was available, either in the hotel or nearby. I used the outdoor grill twice and it was a very nice grill area. If I return to the Ft. Hood/Killeen area, this hotel will be first on my list to reserve. Thanks for everything.

    Posted byHotelStaff
    June 17, 2015
    Mark06192, Thank you so much for taking the time out to give us your input on our property. So glad to hear you enjoyed your stay!! We hope to see you again when you are in the area. Have a wonderful day!!
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    Aging property

    By

    June 16, 2015

    platinumelite

    Staff quakity varried from Jennifer who was truely helpful and pleasant to the nigh crew that was unresponsive

    Posted byHotelStaff
    June 16, 2015
    Mr. WDC3, I apologize that you did not get the best from all of our staff. We do our best to make sure all of our guest are happy and enjoy their stay. If in the area again please give us a chance to show you what we can do!!
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