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Rated 4.3 out of 5 by 37 reviewers.
Rated 5.0 out of 5.0 by Super Property The hotel room was spotless, stayed for three weeks, the maid service was impeccable. The grounds are well cared for and the staff is excellent. Higher end hotels are not run as well as this one. The cupboard is stocked well and the selection is good. Washer and dryer could use updating, but that is minor. Highly recommend to anyone who enjoys the extended stay experience. July 17, 2014
Rated 5.0 out of 5.0 by Enjoyable stay Very friendly and helpful staff, nice amenities, excellent housekeeping service. July 14, 2014
Rated 5.0 out of 5.0 by Great accommodations and service Our stay at this local hotel was prompted by having some work done in our home. The comfortable rooms and welcoming atmosphere made it the perfect place to settle in while away from our home. Hotel staff is very helpful and did a wonderful job of making our stay a pleasurable one. July 9, 2014
Rated 4.0 out of 5.0 by Nice but... Clean and comfortable stay. No free breakfast. Other hotels in area at same or better price just as good with free breakfast. July 8, 2014
Rated 1.0 out of 5.0 by service My concerns were not considered valid by Sales Representative Transfered to competitor in the area June 23, 2014
Rated 5.0 out of 5.0 by Great Place for Buisness Stay This place is wonderful very nice and private in a very nice area . You can walk around the parking areas and not be concerned for your safety. I stayed for 4 days and it was very nice and comfortable . I will most definitely Stay here again next time June 5, 2014
Rated 5.0 out of 5.0 Nice I travel quite a bit for work and it's always nice when I'm politely greeted by the front desk staff and when they offer to explain the layout of the property. I was initially worried about the noise since the property is located near a hospital, but it was actually quite quiet. June 3, 2014
Rated 5.0 out of 5.0 by everyone was top notch and made me feel at home I stay at hotels 350 days a year and I would put this one right up there because of a very good staff of people. Thanks to all of them. May 31, 2014
Rated 4.0 out of 5.0 by Candlewood Suites in Kingwood Would recommend this hotel to anyone. Very good experience. Just the way I would want it. Only issues is that it is a bit hard to find. Staff on the night shift was very helpful in helping me find it. May 20, 2014
Rated 5.0 out of 5.0 by Second stay This was my second stay at this location and was very pleased with the staff and accommodations. I will stay here again when I am in the area. Check this Candlewood out if you get the chance; you will enjoy the experience. May 10, 2014
Rated 4.0 out of 5.0 by Wonderful place to stay I needed a place to stay while in town for work and this place was at a great location. It is off the highway a couple blocks so there is no road noise. The staff was very friendly and helpful. The Tuesday night meal was a surprise and very delightful. Overall my stay there was very nice. My only issue was the torn carpet edge at the desk work area. I will stay here again and do recommend this place to others. April 8, 2014
Rated 5.0 out of 5.0 by Great hotel Great hotel. Clean, friendly and great value for the money! February 7, 2014
Rated 5.0 out of 5.0 by Great week stay enjoyed my week stay in Kingwood. Loved the comfort of the beds. bathroom was really nice. good shower and good towels. the tv was a little small and stuck in the corner of room. November 19, 2013
Rated 5.0 out of 5.0 by True home away from home This is an excellent place to stay. It's super clean. It's like staying in a 5 star hotel. Towels are clean, all the kitchen countertops are marble. Each kitchen has microwave, refrifrigerator, dish washer, tons of utensils, cooking stove, hotpots, cooking pans, cooking oil, dishwashing liquid, popcorn, coffee, lots of clean new ceramic plates, bowls in cupboard, etc...The list goes on. There's a workout center with many equipments, free wi-fi, a huge clean swimming pool, laundry place (free of charge if guest...just purchase your own laundry detergents#, free dvd movies to rent...The direcor of sales is very accommodating to our needs. She will book us a room in a minute #of course we're regulars at Candlewood). We will not go anywhere else, for our extended stay. As regular customers, we accumulate points for our loyalty, everytime we stay at such a comfortable place. Everyone has so much to offer here at Candlewood. Everyone is very friendly and accommodating. It's truly a comfortable place to be in at a decent price. It's actually a home away from home. October 21, 2013
Rated 4.0 out of 5.0 by Great choice with a couple problems Problems first: Wireless internet is weak and unusable. Hard to find. Two map programs were lost. It is behind the hospital sort of to the southwest. Everything else is good. Location is close to the freeway. Normal Candlewood Suites with all the regular benefits of great rate, easy to use, no hassle with maid service, great for business. October 6, 2013
Rated 5.0 out of 5.0 by Great Place! Have stayed several times We stay here every time we are in Kingwood. It's a mile from everything you could possibly need. It is set off the freeway so it's quite when you sleep. The rooms get very cold, the beds are super comfortable and the staff has been amazing! I left my favorite pillow and they held onto if for me for two weeks till my next stay. I feel safe when I am here. It's like a second home! August 19, 2013
Rated 3.0 out of 5.0 by Customer Service I was very disappointed in the fact that we got in late (12:00 AM) and they charged us a $75.00 fee for our 2 1/2 lbs.dog that we would be taking to my granddaughter's house in a few hours after they woke up. There were other small things that happened and we would never stay there again. August 15, 2013
Rated 4.0 out of 5.0 by Friendly staff and clean rooms with comfortable beds Our stay was very positive. The staff provided a quiet and helpful atmosphere. A continental breadfast would be nice but the Cupboard provided for our needs. We will stay again. August 12, 2013
Rated 2.0 out of 5.0 by Made us change rooms Part way through our three night stay a couple of electric outlets in our room stopped working, including the outlet for the TV. After the local staff attempted repairs they told us we 'had' to change rooms. It was not given as an option, it was a requirement. The room we were originally in had two double beds, the room they moved us to had one double bed. We asked to move back to the original room however the staff would not allow us to. We then asked for a rollaway bed, and after several hours and multiple discussions we did get a roll away bed. We booked a room with two double beds, we would have preferred being in a room with no TV rather than being in a room with one double bed and one roll away, however the staff could not accommodate us in a room with the amenities we reserved. Consider me very disappointed. August 3, 2013
Rated 5.0 out of 5.0 by Surprise Even though I have been a member of IHG for a long time, I had never stayed at one of these hotels before. I was actually really amazed by their suites, the hospitality, the great beds, the nice towels, and the little details that were fully taken care of. I really enjoyed my stay and I would think that for longer business travel, but also for road trips (like I did), this hotel would be a very nice choice. July 28, 2013
Rated 5.0 out of 5.0 by Very pleased The staff and service are the best! Very clean. Will stay again. July 9, 2013
Rated 5.0 out of 5.0 by Pleasant experiencew The hotel is a short drive north of George Bush Airport and easy to access off the highway. Rooms are quite large, nice, clean and seem new. The staff were very friendly and helpful. They have a nice pool and health club room. They only service the rooms if you ask them, as I think most people stay there for a week or more. July 3, 2013
Rated 5.0 out of 5.0 by Great hotel This is a great hotel! Clean, nice staff and great price... what else can you ask for in a stay at a hotel? AWESOME! June 8, 2013
Rated 5.0 out of 5.0 by Awesome Stay!!! I highly recommend this hotel! It is the most awesome stay you will experience!!! The rooms are very comfortable and clean. The amenities are all the comforts of home. The staff is very helpful and most courteous. It is one of the greatest hotel stays that you will enjoy. You will not be disappointed!!!! May 22, 2013
Rated 1.0 out of 5.0 by Room Request was not corrected Requested room on high floor, away from elevator and noise on reservation, first two were met, but was placed right next to the buildings AC which was loud and rattled room. Called about room and front lobby stated that they ranked request based on the order, but could not meet all three and she apologized, but I should be satisfied that two of three were met and offered to refund my money and I could go search for another hotel at 11 pm at night. I could not believe this response especially to a Platinum IHG member. Now I know to request away from noise first as this is the most important to me. May 20, 2013
Rated 5.0 out of 5.0 by Great Rooms with Small Kitchens! This is a great place to stay especially with small children as it has a kitchen and is very clean. Location is close to a Denny's and the Kingwood Country Club/ Shops/ Restaurants etc. I give it an A rating overall. February 20, 2013
Rated 4.0 out of 5.0 by Mattresses need to be replaced. My stays at this Candlewood Suites over the past year have been positive. I have stayed probably 16 nights or more. After this stay, I realized that I had a backache due to the bed not being supportive enough. I had realized this early on, but the hotel was clean, courteous staff and I didn't want to try another one. I do hope that the Candlewood properties will consider buying better supportive mattresses, and these do nothing if you need your spine to be in a somewhat straight postition to avoid further problems. January 22, 2013
Rated 5.0 out of 5.0 by Very Nice Stay My wife and I stayed at this location for two different running events in the area. The staff was excellent. I honestly felt like they cared about our comfort and did the best that they could to honor requests. I highly recommend this place. The beds are so comfortable, the rooms are clean, and the staff were truly helpful. January 2, 2013
Rated 5.0 out of 5.0 by GREAT PEOPLE The Manager and his wife do a great job and take very good care of their guests. July 10, 2012
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