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Rated 4.5 out of 5 by 91 reviewers.
Rated 3.0 out of 5.0 by uncomfortable bed. The bed was so old that in swayed to the middle making it very uncomfortable. The room was not clean. An orange was on the floor behind the night stand, tissue on the floor by the bed, chair in living room fraying material. November 20, 2014
Rated 3.0 out of 5.0 by Most of the service desk clerks were very friendly, one acted like we were a bother The bed was very uncomfortable, clearly worn out. We reported to desk clerk and was told maintenance would change it that day. When we returned that night, the bed had not been changed. The night clerk was very nice and switched us to another room, which the bed was alot better. The room is fair, but not the quality of a Holiday Inn Express. The cleaning crew was lacking in both rooms we were put in. November 20, 2014
Rated 5.0 out of 5.0 by Exceptional quality and value in a great location This property is located near great shopping, and very near I-40. The Front Desk staff were welcoming, courteous and efficient. My room was located on level 2, and was near the end of the hallway. Very quiet room, with all features that were mentioned on the website being fully functional and convenient. Very nice to have the full size fridge, and all items in the kitchen were clean and usable. The bathroom is average size, with ample towels and toiletries for up to 2 people Full size blow dryer was nice, as well as ample amount of hangers in closet. The bed was super comfortable. Only thing that needs improvement was the reclining chair that was provided....the arms fabric was worn down. Check in and check out process was seamless and the front desk staff were very accommodating when I asked for directions to surrounding areas, and suggestions on routing. I'd stay here again, and recommend it highly. November 19, 2014
Rated 5.0 out of 5.0 by Convenient Location and Great Staff Not too far off the highway, convenient to many restaurants and shopping. Staff was extremely friendly and helpful. November 17, 2014
Rated 5.0 out of 5.0 by Clean, Comfortable and Convenient The reservation was made based on excellent reviews on the internet and we were not disappointed. Our room was comfortable and quiet. For two people, we had plenty of space to accommodate our luggage. Being close to restaurants and services was a big plus. November 14, 2014
Rated 5.0 out of 5.0 by Great overall experience Good money for value, as usual. Personalized greeting, cupboard on the honor system is great. Will be back. November 13, 2014
Rated 5.0 out of 5.0 by Excellent Choice We stayed at the Candlewood Suites in Knoxville while travelling to another destination. I was pleasantly surprised at the size and quality of the room! The full kitchen was well stocked, the bathroom was roomy and the bed was the most comfortable hotel bed I've ever slept in. I would definitely recommend this location to anyone travelling in the area. November 7, 2014
Rated 5.0 out of 5.0 by superioor bed and convenient ly located for my needs Our stay in Knoxville was due to a knee replacement surgery at an area hospital. The hotel was convenient to use and worked great for our needs. November 3, 2014
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