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Rated 4.6 out of 5 by 57 reviewers.
Rated 5.0 out of 5.0 by Nice Stay In Knoxville This is a nice place in a nice area of town, near the highway too. July 16, 2014
Rated 3.0 out of 5.0 by Average Just average...an average bed Lobby is more a hallway, even in a minimal hotel, this was unique July 14, 2014
Rated 4.0 out of 5.0 by Staff was great Stayed here because we needed pet-friendly accommodations. We normally stay in slightly more upscale hotels. This was adequate for our needs. The bill ended up higher than we expected. July 14, 2014
Rated 5.0 out of 5.0 by WONDERFUL CLEAN HOTEL PRICED GREAT this hotel was great! it was clean, the rooms were big and roomy and had everything. the staff was friendly. we arrived late and they had it set up that we could still check in after the front desk closes. very nice. ended up staying two nights, since it was so nice. July 9, 2014
Rated 5.0 out of 5.0 by Great Resource during move We stayed in a Knoxville, TN facility as we awaited our moving van and during the first few days of unpacking. The comfortable and convenient suite and the amenities provided made it possible for us to relax and decompress during the chaos of converting the contents of large brown boxed to livable space in our new apartment. The on-site laundry facilities were a significant help. The staff with whom we interacted were helpful and friendly, The ability to prepare light meals in the room is great. Dave . July 5, 2014
Rated 4.0 out of 5.0 by QUICK TRIP FRONT END STAFF MORE THAT HELPFUL, EXCELLENT, ROOM FAIR FOR COST. CHAIRS COMING APART, CARPET LOOKED WET BUT WAS NOT IN A NUMBER OF SPOTS, LOVED HAVING TV INANOTHER ROOM, LET ME SLEEP WIFE COULD WATCH TV, DID NOT HAVE ICE MACHINE ON PREMISE, MISSED THAT, bed way to soft, back hurt next morning July 2, 2014
Rated 4.0 out of 5.0 by Great Stay Overall, our stay was great. Would stay here again. July 1, 2014
Rated 4.0 out of 5.0 by Friendly Staff Overall our stay was a good experience. We did have a few cobwebs over the bed which I overlooked and we could hear a dog barking occasionally which I overlooked. One thing that bothered me was the feeling that the building was shaking when someone walked in the room or the hall. But these things were minor and we did enjoy our stay. June 30, 2014
Rated 2.0 out of 5.0 by Not Business Travel Friendly Very quite location, nice rooms and staff. I was a bit taken back when I arrived to find out they do not have a business center nor a pool. Partially my fault for not ready the amenities but I didn't even realize there were hotels without business centers. I went down stairs the next day for coffee for the following morning to find out I can purchase additional coffee for 50 cents a package. On the final day between 7 and 7:30a the Sales manager calls and mentions "I know you are getting ready for your busy day and checkout, but how was your stay with us?" Normally I would find this very thoughtful and good customer service, she began asking question after question after question...finally I said ma'am I don't mean to be rude...but I have to finish packing and get to my client...she kept on a bit but finally hung up. My suggestion...don't call first thing in the morning on checkout day...people are rushed and trying to get on the road. Also, I recommend additional lighting on the side of the hotel where the gazebo is...it is open to a neighborhood very dark and not very safe. I personally prefer a more visitor/business friendly facility. June 25, 2014
Rated 5.0 out of 5.0 by Very, very nice accommodations. We very much enjoyed our stay at Candlewood Suites. It's a great value for families on a limited budget. We do however believe the maids should check with the desk to ensure the customer has really departed the room on their last morning before entering the room to clean it. We requested no maid service which was honored except on our last morning when we had gone to breakfast returned to the room around 10:45 am to remove our luggage before noon check out and discovered the maid had entered the room. None of our things had been disturbed but we did feel that folks might be a little anxious for us to check out. The incident wouldn't discourage us from staying at Candlewood again. All in all we so enjoyed our stay. Thank you so much. June 25, 2014
Rated 5.0 out of 5.0 by Great Place to Stay We always stay at this Candlewood Suites on our way to see family on the coast. It is always clean, has a friendly staff and allows pets! June 25, 2014
Rated 5.0 out of 5.0 by Quiet location Quiet location away from the local traffic noise but close to I-40/I-75 and restaurants. Recommend this location. June 19, 2014
Rated 5.0 out of 5.0 by Knoxvill Stay June 2014 Staff was very pleasant without being intrusive. Room was clean and well furnished. We would stay here again. Would like to have King size suites available. Would be nice if there was a way around the water savers in the shower. I like a shower with full volume. June 17, 2014
Rated 5.0 out of 5.0 by Helpful staff We were trying to locate a Costco in the area and Chris who was at the desk was so helpful. He found the new one that just opened in the area and printed out directions for us. In fact there was a young man before us who needed some help and Chris had some difficulty with the printer but did not give up until he was able to locate the needed information and print it out for the man. Our room was great and everything was clean also. June 9, 2014
Rated 5.0 out of 5.0 by Knoxville businessStay I was impressed and pleased with my stay. Staff was very pleasant and accommodating. Very conversational. I looked forward to continued stay. June 7, 2014
Rated 5.0 out of 5.0 by Great Room with GREAT Service April and the Staff were very welcoming and took excellent care of me. I would recommend this location to anyone needing to visit Knoxville! June 5, 2014
Rated 5.0 out of 5.0 by Very Friendly I love the honesty of the system in the small shop. is an additional value to its customers, makes you feel welcome and trusted.. May 27, 2014
Rated 5.0 out of 5.0 by Very clean and staff is exceptional Would stay here again...very clean and staff very welcoming. May 5, 2014
Rated 5.0 out of 5.0 by Best Hotel Stay Ever The decor was simple and in good taste. All kitchen essentials were supplied. Every staff member was friendly and helpful. Bed - super comfortable. No noise. Gym was perfect. Free laundry helped. This was honestly my best hotel stay ever. Great job! May 3, 2014
Rated 5.0 out of 5.0 by Great Experience! I had never stayed at a Candlewood property before, and I was greatly impressed! The room was immaculate, and though some of the furniture was a little worn, it was comfortable and more than met all our needs. The clerks were courteous and very helpful. I would gladly stay there again. April 23, 2014
Rated 5.0 out of 5.0 by Loved this place! While traveling back home to Ohio from Florida, we decided late one evening to stay here - based on location & the reviews. We loved it! Clean, friendly staff, quiet, and so many extras that we didn't expect. I would definitely stay there again! April 4, 2014
Rated 5.0 out of 5.0 by Loved It I really enjoyed the room and the area. It was near every restaurant imaginable. They had the friendliest staff ever. I will stay there again February 26, 2014
Rated 5.0 out of 5.0 by 6 weeks and I am glad I spent my time there. Great staff and a very clean property. I would put my mother there. Houtz February 26, 2014
Rated 5.0 out of 5.0 by An Excellent Christmas Stay We had an excellent stay over Christmas. I can't say enough about the staff. April was so welcoming when we arrived on the 23rd. On Christmas eve the staff found us a VCR remote so we could watch our DVDs. The staff really made our experience! December 28, 2013
Rated 5.0 out of 5.0 by Great room and super clean! Can't think of any negatives... everything was really clean and the bed was comfy. December 9, 2013
Rated 5.0 out of 5.0 by A great stay after a long drive Travelling with our small dog presents some challenges in finding a clean, comfortable stay en route to Florida. Candlewood Suites offered just such a stay. We found the suite roomy, clean and comfortable with a great welcome for our little dog. We have no reservations in recommending Candlewood Suites, Knoxville for your next stop in Tennessee. November 18, 2013
Rated 5.0 out of 5.0 Would use again Great room at a great price. Lots of dining nearby. November 14, 2013
Rated 4.0 out of 5.0 by goodd experience great staff The staff made this a great place. the room would not maintain good comfortable temperature and water pressure was a little low. was informed we would get points for this stay but have yet to see them added to my account. The lady on Thursday nights was a little rude. the rest of the staff was great. October 7, 2013
Rated 5.0 out of 5.0 by Friendly and Courteous Staff! Room was clean and neat. Good overall experience. A free breakfast would have made it even better. September 5, 2013
Rated 5.0 out of 5.0 by WOW I was blown away by my recent stay in the Knoxville facility. I was taking an extended vacation and traveling in a sports car with very limited trunk capacity (5.5 cu ft) so free laundry was a great benefit. The manager and staff were extremely helpful and friendly, going out of their way to make me feel at home. They even hosted a BBQ for the guests. I will be going out of my way to return to this home away from home in the future. September 2, 2013
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