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Rated 4.7 out of 5 by 50 reviewers.
Rated 4.0 out of 5.0 by Great location I have stayed at Candlewood numerous times this past year and a half with my job and my main concern is every time I take my towels to front desk to be switched out, I get the eyes rolled at me. To me they act like its not in their job description to do that or it is beneath them. I'm always working nights and sleep during day and my one day off I normally find cleaning lady and use his or her vacuum to clean my own room. My work lets me choose where I stay and I prefer Candlewood Suites over any other but maybe it's time for a change. July 3, 2013
Rated 4.0 out of 5.0 by Nice clean rooms My overall experience was great except for when I took my towels to front desk to get switched out. Both ladies at front desk totally ignored me. Then two people came in and they jumped right in and welcomed them and just ignored me. I work at night so I don't get my room cleaned to often because I sleep during the day, I'm just so tired of the eyes being rolled every time I need towels change out. I get the feeling it almost beneath them to change them. My company gives me the option to stay at whatever hotel I wish so I think it's time for a change. July 2, 2013
Rated 5.0 out of 5.0 by Great Value Very clean - comfortable bed - stayed a month and half - huge desk for all my computer gear and equipped kitchen - I will definitely come back - love Tennessee!!! May 18, 2013
Rated 5.0 out of 5.0 by Exceptional in every way! Over the past several years I have made Candlewood Suites my primary choice when travelling. The price/value equation just can't be beat. I was exceptionally impressed with this location in Knoxville. I felt as if I were in a Five Star Hotel that one could expect a premium in excess of $250-300 per night. In a separate survey, I stated this particular location is the "Gold Standard" for the entire IHG Hotel organization and should be emulated by all other locations. At 65 years of age, I've spent a lifetime in various hotels throughout the world.....I am extremely impressed and applaud Candlewood Suites-Knoxville for their professionalism. It was clearly evident to me, each and every member of the staff is very proud of their product. If you stayed somewhere else while in Knoxville, you cheated yourself!!! May 1, 2013
Rated 5.0 out of 5.0 by Great Place to Stay I stayed at Candlewood Suites while work was being done on my house. The staff is very helpful and friendly. The suites are comfortable and clean. I would recommend this hotel to everyone. April 13, 2013
Rated 5.0 out of 5.0 by OUTSTANDING We travel a lot and this is by far the best place we stay. We enjoy it in every aspect. The only drawback is that even though we have stayed there many times and been recognized as Priority Club Members, it did not happen this last time, until we asked. March 7, 2013
Rated 5.0 out of 5.0 by Great Rate, Great Place I have stayed here before and the quality of the property and staff are great. I did have a leaking (severly) toilet. I hope everything worked out. The leak was beyond anyone's control and the staff were professional and couteous. February 12, 2013
Rated 5.0 out of 5.0 by We love Candlewood Of all IHG properties, Candlewood is our favorite. Comfortable, clean, the ability to prepare food in your room, are all qualities offered that we appreciate. Only slight problem this time....No half and half in the Candlewood Cupboard for our morning coffee. Other than that, another great stay at Candlewood, Knoxville. February 2, 2013
Rated 5.0 out of 5.0 by Worth every dollar I arrived on a cold, rainy late evening and was quickly and professionally served by Chris. All my check in documents were ready and waiting. I had asked for a ground floor room if available, it was and was most spacious and extremely comfortable. Excellent value for the money; easy to find and access. Just off the I-40 with restaurants near by. Next time I'm in the area, I know where I'll be staying. January 2, 2013
Rated 5.0 out of 5.0 by Second Stay in 2 Weeks We are looking to Knoxville and stayed at this Candlewood Suites twice in 2 weeks with our 2 dogs. The staff was great the first time and played with our dogs and was EXCEPTIONAL our second stay. They remembered who we were and of course the dogs. The rooms are well appointed and comfortable for us and our furry children. Thanks to Jen who gave us suggestions on where to look for homes, but also made us feel welcomed as new Knoxville residents. December 15, 2012
Rated 5.0 out of 5.0 by My number one choice now I have stayed at lots of hotels and many IHG hotels. I stumbled on this one and was so blown away that I will always look for one when I travel. You will not be disappointed. November 28, 2012
Rated 5.0 out of 5.0 by Great staff!! We have stayed at this location numerous times; the staff are always friendly. They even remember who we are; that goes a long way for a guest. Thanks for the great service, Crystal November 16, 2012
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