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Rated 4.5 out of 5 by 37 reviewers.
Rated 5.0 out of 5.0 by My surprise. I have always used the competitor...then one day I could not get a reservation at my regular hotel. Was I surprised and impressed with Candlewood Suites. So much I've gone back and I'm scheduling my third stay as soon as I finish writing this review. Large rooms, updated furnishings, well supplied, staff was courteous and helpful. Do I sound like I work for Candlewood Suites? I don't, just really like to share and exchange good experiences so we can all benefit. Enjoy! August 18, 2014
Rated 5.0 out of 5.0 by Everything was great! I loved the fact that they offer free movie rentals! Made my stay more pleasurable! The room was big, clean, and updated! August 18, 2014
Rated 5.0 out of 5.0 by Like home I travel so much...a smiling face and a positive attitude is an amazing thing after a 12 hour flight and several time zone changes. I enjoy staying at this Candlewood BECAUSE of the staff. July 29, 2014
Rated 5.0 out of 5.0 by nice room This was a nice room, it had everything we needed and it allowed dogs. The kitchen was ok, a bit small, but it was nice to have a dishwasher. An oven would be nice. overall a good experience. I like how the bedroom was seperate from the living room and the kitchen. There was alot of closet space as well. July 26, 2014
Rated 5.0 out of 5.0 by roomy excellent choice if you are in the area. Close to restaurants, shops and very easy access to and from Interstate 5 July 22, 2014
Rated 3.0 out of 5.0 by Poor Sleep due to Freeway Noise Although it is my second time in this hotel, I was placed on the freeway side on this most recent visit, where I experienced freeway noise like never before, which resulted in poor sleep quality. Other than that, everything else about the hotel is great, esp. the new movies for rent at the Cupboard. July 21, 2014
Rated 1.0 out of 5.0 by never again Too noisy to sleep. Unaware there would be no housekeeping service in our two night stay. No beds made, no clean towels unless we personally carted used linens to front desk. Air conditioner so noisy regardless of adjustments. The rattling, shaking and very loud air conditioner unit prevented any sound sleep. Hallways reeked of smoke and inside rooms reeked of Lysol. Reminiscent of old train station bathroom. Miserable stay. We were there with another couple that found their accommodations just as unacceptable. Needless to say, Candlewood Suites will never be on our go to list again. July 19, 2014
Rated 5.0 out of 5.0 by Good Time A comfortable stay that fit all of our needs. Close to the freeway. July 14, 2014
Rated 5.0 out of 5.0 by 2 month stay Candlewood was conveniently located, fairly comfortable and very clean. The staff was friendly and helpful. Did not experience any problems except with ocassional road noise. Great that they allowed pets. July 1, 2014
Rated 1.0 out of 5.0 by not conducive to rest or getting work done Dogs in a room down the hall barked until about midnight. Both the TV and the internet were down, but I was not told this upon check in. the staff mad no attempt to discount my bill when told about the experience the next morning. They just said "Sorry 'bout that". June 23, 2014
Rated 4.0 out of 5.0 by Excellent long term option The hotel staff were always very pleasant and accommodating with smiles. The room was nice and clean. The mattress and pillows were very comfortable. I wish they offered king sized beds though. The kitchen was very adequate, other than the very small sized sink. The only issue I had was a stale odor in the hallways. Our room was lovely though. We will definitely stay there again, but I think we will get the one bedroom suite next time. We love that they accept pets. I feel the pet price is a bit steep in comparison to most places though, especially since all we have is a small cat that is used to traveling and makes no messes or mistakes :-). June 4, 2014
Rated 5.0 out of 5.0 by Well-Equipped Kitchenwares Very convenient for long term travelers. Complimentary laundry is impressive. Clean guest room. Good location. June 3, 2014
Rated 5.0 out of 5.0 by Great place to stay! Super friendly staff Comfortable bed Bathroom was super clean Every aspect of the stay was outstanding! I would definitely stay here again! May 11, 2014
Rated 5.0 out of 5.0 by Great long term stay Had to stay here while our house was being repaired for over four months. Staff is great. Friendly, helpful and pleasant. Great laundry facility. Pillows are great and some of the beds are very comfortable but one was a little hard. If we couldn't be at home this wasn't a bad alternative! December 26, 2013
Rated 5.0 out of 5.0 by Great Stay The only comment I have is the brand mandated pillows were super hard so made it tough to sleep. November 25, 2013
Rated 5.0 out of 5.0 by Wonderful hotel!!! Everything about this hotel is perfect! From the minute we arrived our experience continued to get better and better! The staff was so friendly, when we requested a ground room floor to easily accommodate our dog, there was no hesitation to honor our request. The rooms are fully equipped with everything we needed to have a nice home cooked meal after being on the road approximately 6 days. The dishwasher was a definite plus! The beds were very comfortable as were the sheets. We used all amenities offered including laundry (free!), gym and honors cupboard. All very impressive!! I will always highly recommend Candlewoif Suites! Thanks for an extremely comfortable stay for me and my family! See you next time! November 4, 2013
Rated 5.0 out of 5.0 by Great Hotel It the nicest Hotel in lacy and I have stay in a lot of them September 24, 2013
Rated 5.0 out of 5.0 by Nice, quiet place to stay and relax. We enjoyed the convenience of the location. Staff was very nice and very accommodating. Excellent laundry and exercise facilities. September 9, 2013
Rated 5.0 out of 5.0 by Well stocked room & WONDERFUL STAFF!!! My teenage daughter and I stayed the weekend at this hotel while school shopping. We live in a very small town a few hours away and this is an annual event but our first time at this hotel. The room was spacious, the bathroom was nice, and the kitchenette was handy with the large fridge to put restaurant leftovers, the dishes to eat them, and the microwave to heat them up. I was especially impressed with the staffs personalities. They made us feel extremely welcome, and if we were to live in that area people I would want to know. This place deserves the higher rating it gets from its guests. We intend to stay there next year on our mother/daughter trip. August 28, 2013
Rated 4.0 out of 5.0 by Clean and friendly! The staff was exceptionally friendly and helpful. I was pleasantly surprised at the value, cleanliness and comfort of this hotel. Would recommend and stay there again. I travel over 100 nights per year and this is right up there for value and comfort of the business traveler. August 18, 2013
Rated 5.0 out of 5.0 by A Great Production Partner We used Candlewood Suites Lacey as our production hotel and office while shooting a pilot for the NatGeo Channel. The hotel staff made every effort to accommodate all our needs, and was extremely collaborative. There was nothing they couldn't make happen for us, which I really appreciated. The rooms were comfortable, the wifi completely reliable and fast, and all the amenities of the hotel (as well as proximity to other services, restaurants, etc.), made our stay comfortable and very productive. And of course the price of the rooms made it possible for us to have a great base of operations for a TV show pilot, which is always on a tight budget. Huge kudos to the entire staff, and to Candlewood Suites as a company for encouraging such an easy-going and cooperative attitude in its employees. August 14, 2013
Rated 5.0 out of 5.0 by Last minute stay The military rates and the IHG rewards program are wonderful which this property offered and honored. The room and bathroom were clean. The pantry and movie selections were very good also. The cupboards in the room were stocked with glasses and dishes to cooking utensils. Everything you would need for an extended stay. I like staying at Candlewood Suites for the 24 hour access to everything. Right off of I5 and easy to get to but yet tucked away. The staff was friendly and helpful. Would highly recommend this property July 30, 2013
Rated 4.0 out of 5.0 by Nice place but don't stay on the I-5 side The only problem we had with staying here was the noise we heard from the I-5 traffic at night. It was very loud! The staff on duty the next morning was very good at finding us a room on the other side of the hotel which worked out much better. We found the staff to be very friendly and helpful. The room was very clean and comfortable. We would definitely recommend it on the 3rd Avenue side. June 6, 2013
Rated 3.0 out of 5.0 by Nice, but. . . . My stay was excellent with one exception. Dogs. I know that the property allows them and this probably allows for a wider audience. However, I had an important presentation to give the next morning and was awakened several times through the night by barking dogs in the next room or in the hallways. I did not sleep well because of it. If you are looking for a full nights sleep, this might not be the place for you. February 5, 2013
Rated 5.0 out of 5.0 by Great hotel!! I spent a total of 7 weeks at the Candlewood in Lacey. The rooms were always clean and the hotel had all the items needed for time away from home. The most valuable offering, though, is the staff. Anytime I needed anything...routine or not....I was always told 'yes'. Great hotel, great staff, and great experience. January 6, 2013
Rated 5.0 out of 5.0 by excellent staff easy access, ample parking, comfortable rooms with many channels and a great, friendly staff. Everyone can and will help with everything. December 22, 2012
Rated 5.0 out of 5.0 by Wonderful Stay at Candlewood This is a wonderful place to stay. Each shift of staff personnel has outstanding people skills and treat people like they matter. My company travels around the world a lot and if each town had a hotel like this the world would be a better place. Again I highly recommend this hotel. December 13, 2012
Rated 5.0 out of 5.0 by Great place to stay. I have stayed at Candlewood several times for extended periods of time during consulting work. The staff is awesome! They go above all expectations to make the stay comfortable and enjoyable. The housekeeping staff is also excellent and my room was always clean and welcoming. I heartily recommend this hotel for business or personal travel. The only thing that could make it better would be to have a pool to swim laps. I will definitely be staying at the Candlewood again. It is my first choice. November 20, 2012
Rated 5.0 out of 5.0 by Truly Home Away from Home This is one of my all time favorite hotels....and I spend well over 100 nights a year in hotels, so I have considerable experience to bast that opinion from. The staff is very friendly. The rooms are comfortable and come with a full kitchen (minus an oven). The Candlewood Cupboard is an "on your honor" mini-mart with very reasonable prices (50 cents for a soda), and has hundreds of free DVD's to borrow; many of which are new releases. I simpy wish there were more Candlewood properties available. It would definitely be my first choice when traveling. October 24, 2012