Rated 4.4 out of 5 by 80
Rated 5.0 out of 5.0 by Outletmallgal USA Nice Hotel in an Old Southern Town
I called and got a last minute reservation and an upgrade. The staff was very nice. Beds were good. Room needs a little refreshing but it's not bad. Has a nice courtyard view. Location was easy. Had a very comfortable night. Thank you.
January 9, 2014
Rated 5.0 out of 5.0 by Mer23 Clean and comfortable and no complaints
My family stay at this hotel was one that we will be happy to repeat. The room was clean and comfortable. The food was plentiful and the staff was polite and helpful. We don't have a single complaint :)
January 4, 2014
Rated 5.0 out of 5.0 by dougt Good Place to Stay
Clean. Comfortable. Good contiental breakfast. Good value.
December 4, 2013
Rated 5.0 out of 5.0 by gotigers2013 great service
staff all very friendly and helpful!
breakfast selection is also very good.
November 19, 2013
Rated 4.0 out of 5.0 by BugGirl68 Above and Beyond
I sent an email to your organization complimenting Jeffery and Elmer for their assistance above and beyond their usual duties on November 9, 2013. I'm sure it will be shared with this location, too.
The only downsides I had to my brief stay were the unexpected roommate that I trapped with a glass and a salad plate (the suite kitchen was handy for that) and the full trash can I found under the kitchen sink. I did tell Jeffery upon my check-out to let the housekeeping staff know in case there were people who are insect squeamish.
If I ever have reason to return to Lafayette, I will stay with you again.
November 13, 2013
Rated 5.0 out of 5.0 by tashgabi Friendly helpful staff & extremely clean
We have stayed in the 2 bedroom, 2 bath suite twice now. We have a third trip coming up. The rooms, the common areas, and overall the whole hotel is clean, well kept, and fairly new.
The staff is awesome! Very friendly, very helpful, and always available.
November 5, 2013
Rated 5.0 out of 5.0 by Deb1764 Love it!
Staff went out of there way to make sure I got the room I requested.
Home away from home :-)
October 24, 2013
Rated 5.0 out of 5.0 by ExpertOiler Great exprience and value
I often travel to Lafayette and this is the place to stay. I have been staying here a few times a year since they opened and find that they have definitely upkept the hotel. I have never had any issues while staying here and the staff have always been friendly. They always recognise me as a club member and the rooms are always neat and tidy when you return after a day out. The free breakfast is always good and the eveing socials and free drinks are great for socialising with business associates.
October 16, 2013
Rated 5.0 out of 5.0 The staff was AWESOME! very happy and always was ready to make me feel like I was home!
I recently spent 5 wonderful weeks at the Lafayette location and I Loved it! Great staff and awesome breakfast!. Such a gem here and I look forward to spending all of my time there!
October 14, 2013
Rated 5.0 out of 5.0 by TheresOnly1E LOVE IT!!!!!
I CAME TO CELEBRATE MY 37TH BIRTHDAY. IF YOU DECIDE TO STAY ANYWHERE, STAY AT THE STAYBRIDGE SUITES. IT WOULD BE A 5 STAR HOTEL IF ROOM SERVICE WAS AVAILABLE OR IF A RESTAURANT WAS INCORPORATED INSIDE THE HOTEL. OTHER THAN THAT, I REALLY EJOYED MY STAY.
October 2, 2013
Rated 5.0 out of 5.0 by CUSusie Top quality, but not high priced
This is my new favorite hotel! The rooms are beautiful, roomy and very well appointed. The location is convenient, and with the wide variety of amenities and their pantry, there is no reason to leave once you get there! Like being at home, but without having to do the housework!
October 1, 2013
Rated 5.0 out of 5.0 by Shuhree Thoroughly Enjoyed My Stay
I have never stayed at a Staybridge Suites before and I was very pleased with the Lafayette Airport location. The check in staff were extremely friendly, acknowledged my status with a gift, and even let me spin their prize wheel for an extra gift. Everything was clean and new. The room was spacious and the bed was comfortable and my rate was great as well. I wasn't travelling with a pet this time but I see they have a pet policy as well so when I return to visit family for the holidays I will bring my "baby" and stay here again. And to top it off, it helps reach my status by staying a different chain within IHG! I have stuck to Holiday Inn Express but now I will include Staybridge in my options.
October 1, 2013
Rated 5.0 out of 5.0 by Mikell1 Company business
Enjoyed staying at Staybridges. Everone made me feel at home. I had a suite that was comfortable and quiet. I would stay at Staybridges again in Lafayette, LA.
September 23, 2013
Rated 4.0 out of 5.0 by Chaka785 Enjoyed my stay
The suites are beautiful. I was very pleased with the comfort of the room. The only complaint I have was that the breakfast was lacking.
The toaster was broken and no biscuits were available . I asked the lady working there if they had any biscuits and she said she was going to prepare some later. Of course I was not at all too happy about that idea. Overall it was a great place to stay and if they get that toaster fixed it will be top notch.
September 21, 2013
Rated 5.0 out of 5.0 by Peggy69 8-17-13
Awesome place!!!! A girls night out. This hotel was really nice.
August 21, 2013
Rated 4.0 out of 5.0 by NoneeeNoName Best Sleep
I sleep better here than at my own house!
I work hard and get up early. I am extremely disappointed to miss breakfast though, that is part of the value. They need to start breakfast at 5 am, 7 days a week!
August 16, 2013
Rated 5.0 out of 5.0 by SleepDeprivedMemphis1 Great place to stay with dog and family
We had two great stays here. This place is run well. Other than a small issue with the pool door to get into the building. It did not read my room card key. I had a great stay.
The management thinks about the guest and their needs. They put us on the first floor near a exit. We travel with our dog. Dogs make some people nervous. Our dog is well behaved but it benefits everyone to not have to pass them in the hallway.
Quiet, Pleasant, Near a Starbucks and not too far from StJohn's Oak.
August 15, 2013
Rated 5.0 out of 5.0 by lern Clean and Comfortable
Stayed here one night while in town visiting family. We stayed in another facility once prior and it was awful. Thankfully this experience was excellent. We were very pleased with the cleanliness and comfort of the room. My only suggestion would be to upgrade the mattress, although it wasn't awful. Bathroom was very clean as well. We will definitely stay here again and recommend to family and friends. Thanks Staybridge!!!!
August 9, 2013
Rated 5.0 out of 5.0 by Lafreda Excellent
This property is amazing from the room to the service.
August 4, 2013
Rated 5.0 out of 5.0 by mikeyh4755 What an experience
I travel for a living and to stay at this facility was one of the best. I would recommend this faciltiy to all my friends and business coharts.
August 4, 2013
Rated 5.0 out of 5.0 by jenjen5305 Perfect!!!
Love this Hotel....felt really comfortable....beautiful and clean...felt like i was at home....would defiantly recommend!!! the only problem is that breakfast is not served long enough.....by the time i got down to eat breakfast which was about 10:00 it was over....I don't think its convenient having to rush up early in the morning just t get breakfast ...it' called VACATION right...i think they should consider ending breakfast at latest 11:00.
July 28, 2013
Rated 5.0 out of 5.0 by KStep Business turned to pleasure
I had the great opportunity to stay here the last week of June for business. This has been the place I look forward to coming back to when I am in Lafayette. It turns a business trip into pleasure primarily because of the great staff. Charles always greets with a smile and ensures every stay is comfortable and relaxing. Tiffany registered me at the front desk and remembered me from a previous stay, I was impressed! No matter the position, every staff is concerned you are having a great stay, they greet you and ask if you need anything. The rooms are very comfortable and accommodating, beds are great!
July 3, 2013
Rated 2.0 out of 5.0 by TChur99 Excellent Hotel but Management is lacking....
Nice property, but pool was closed the entire weekend. Front desk issues with keys during the AM hours, and no one available at front desk at 3 AM??? I totally enjoyed the hospitality hour on Thurs. evening, and the lady whom was in charge of it was AWESOME!! She should be in Management. I felt so bad for her on Sat. morning. The hotel was booked solid and they didn't schedule any extra help during breakfast. The same sweet lady was working again all by herself, and yet still maintained a professional great attitude. I was given a card to complete a survey for rewards points, and I have still not received any points for two separate stays. I am a Gold PC member and did not even get a check in gift. All in all the hotel needs to step up their game. Upon check out the Manager of the hotel was notified of all the issues including a dirty bathroom at check-in, and nothing was done. Must say I am more than disappointed due to the fact I called the day before to ensure that my room would be ready.
June 24, 2013
Rated 5.0 out of 5.0 by KarenMO Very Responsive to Needs
Thanks to the staff at the Staybridge-Lafayette Airport for making our stay and meeting a wonderful experience. A special "thank you" to Charles, for his responsive attention to our meeting room issue. Charles and his staff were great to work with, attentive to our needs, and I really appreciate their efforts. Great Job!
June 18, 2013
Rated 1.0 out of 5.0 by Jerry636363 Don't Bet on the Ride to the Airport
I have stayed many times at Stay bridge Lafayette. The rooms are spacious and clean. The staff is very friendly. However, if you rely on the taxi to the airport at 4:30 to 5:00 in the morning, you are in for a rude awakening. I scheduled a taxi to the airport on 3 different stays. All 3 times, nothing was there in the morning. The first time I woke a friend. The second, I caught a cab letting off a person out at the hotel, 45 minutes after I scheduled the taxi. The last I walked when no cab came. I told Hotel Management ALL 3 times. I recommended a full time employee, an on call employee, and a more dependable taxi operator for morning transportation. Management did nothing, and they said there is not a dependable taxi company in Lafayette.
The great rooms, and friendly staff can not make up for poor Management. I will be staying elsewhere next time in Lafayette.
May 18, 2013
Rated 5.0 out of 5.0 by Jesf101 Staybridge Lafayette
One of my favourite places to stay. Best hotel concept in years, free laundry 24 hrs a day, free breakfast, free hospitality nights 3 nights a week, great rooms, great kitchen, nice pool and hot tub, bbq's for guest use, good work out room, 24 hours.....can't get much more value for your $ than Staybridge Lafayette. LA
May 9, 2013
Rated 5.0 out of 5.0 by garyc2278 Quite comfortable rooms
Excellent service, friendly staff. Very enjoyable stay,
April 21, 2013
Rated 3.0 out of 5.0 by JustWatson Potential for Excellence
This property had some problems during our stay. The pool & hot tub heaters were not working and both were in need of cleaning. There was also a problem with one of the front desk personnel being rude. This facility is beautiful and has the potential for excellence. The lobby has a beautiful fireplace and the breakfast area overlooks a lovely fountain. The layout of the guest room was convenient. The separate kitchen and living room was very nice. There are several nice restaurants and shops nearby. With a little TLC to the grounds, I would not hesitate to stay here again and recommend it to others.
March 22, 2013
Rated 5.0 out of 5.0 by LafayetteLovers Like having our own apartment!
The bed was super comfortable. The suite was like having our very own apartment. The staff was unbelievable--The lady doing breakfast was so friendly & just awesome! The front desk people were all fantastic--super friendly & helpful. The only problem was the maid service which was non-existent on Sunday--which it states in your room but also on Monday which should have been a light cleaning day without having to request housekeeping. Even when housekeeping did finally come on Tuesday after I repeatedly requested it--my bed still did not get made--only towels, etc were refilled. We did finally get good housekeeping service on Thursday which was our last day there. Other than housekeeping--our stay was phenomenal!!! Would definitely recommend to anyone staying in Lafayette & we'll defintely stay there again. Thanks for a fantastic week!
March 22, 2013
Rated 4.0 out of 5.0 by Missshoes Repeat customer
As a previous employee of a AAA 4 diamond hotel, I get a little picky as to where I stay when visiting places. The Staybridge in Lafayette is a very nice hotel. The staff is professional and pleasant. The suites are spacious and well cleaned. The rooms are well insulated. The breakfast has amiable and dining room is very cozy and inviting. In the few times I've stayed never had a problem with the parking either. I would recommend staying here if you're in the Lafayette area.
March 21, 2013