Rated 4.0 out of 5 by 43
Rated 5.0 out of 5.0 by kidron Great place for dogs and accommodating staff!
A pleasant surprise! Friendly staff desirous to meet the customer needs. Lovely suite with good accommodations for someone with some accessibility issues - made sure to provide a first floor room. Our old dogs are part of our family and they were comfortable and even housekeeping let us schedule our room cleaning time when we could get the dogs out of the room for several hours. The free laundry and cupboard snacks were both a real blessing. Can't believe more hotels haven't provided these amenities. Excellent work area desk in the room with good internet access. Would have appreciated a business center with a printer and a pool would have made this a 5 stars!
July 21, 2014
Rated 5.0 out of 5.0 by Iceman33 Great place for long stays
I was here for a week and the place was everything I needed.
July 11, 2014
Rated 5.0 out of 5.0 by JMC62 Clean and comfortable
Family friendly and everyone wore genuine smiles. The weather in southern California was amazing and added to the experience.
July 11, 2014
Rated 5.0 out of 5.0 by BigDave2907 Easily accessable hotel in safe quiet location
Have used this Suite before, was happy with my previous stay, happy to see the bathrooms have received a makeover and they are very modern and appealing compared to before.
The location is in a quiet area so very little disturbance from outside noises and the staff are friendly and helpful as always
July 6, 2014
Rated 5.0 out of 5.0 by hawaii1511 Location
While the overlal experience was excellent once i found it, the location is a bit difficult to find. i would recommend posting a sign on the main street indicating the loaction of the hotel. while i checked in the front desk clerk also fielded a call from another party that was having difficulty finding the hotel.
June 26, 2014
Rated 4.0 out of 5.0 by PCM56 Irvine Spectrum
Have stayed here a few times before. Basic room with decent amenities for the price. Large flat screen TV was nice. Bathroom was lacking a counter and had a freestanding sink. I found this inconvenient as there was no place to keep your shaving supplies, hairbrush, toothbrush etc.in the bathroom. Facility was very clean and hotel employees all were very polite. Safe, quiet, convenient neighborhood
June 25, 2014
Rated 5.0 out of 5.0 by Frequenthotellady Next best thing to being at home
This hotel is clean, quiet & beds are very comfy. Staff is very friendly - closest thing to being at home.
June 15, 2014
Rated 5.0 out of 5.0 by src8 Great service and clean suite
Great place! Front desk was helpful. Suite was clean.
June 9, 2014
Rated 4.0 out of 5.0 by Easy Traveller Noisy Refridgerator and A/C
The referator and A/C were quite noisy. The A/C would not turn off. Hotel personel came in to look at it but were no help with the problem.
June 1, 2014
Rated 5.0 out of 5.0 by chibbu Great stay
I had a really good 3 week long stay and enjoyed every day of it. I wish I could stay longer. Also in addition would love some pool / sport facilities if possible. Thanks for the great service and comfortable stay.
May 28, 2014
Rated 2.0 out of 5.0 by Traveler4Work Multiple Stays / Last Time though
I have stayed at this property several times within the last year and a half but this past visit will probably be my last visit to the location. I arrived to the location, got my room card (check out was easy with a minor delay here and there but good) and headed up to my room. Arrived in my room and the room smelled like someone had been smoking in it. I called the front desk and asked, I believe I was speaking to the operations manager at the time and he said, "your reservation must of had you for a smoking room, did you book through a travel agent?" I reviewed my confirmation email and on it, said non smoking room, so had to walk back to the front desk from the 3rd floor to get a new key card.
Not just on this visit but other visits as well, room could use some repairs on some minor things around the room. Internet never works while I am at the location, have to call the 1800 number to get connected.
April 21, 2014
Rated 5.0 out of 5.0 by rico tenis great staff
Very nice rooms with kind and courteous staff. I will be back for another visit.
April 19, 2014
Rated 4.0 out of 5.0 by Business Visitor 3-14 Excellent option.
I was very happy with my experience here. The location is very convenient, it was quiet, and it had everything I needed. One thing they don't mention is that it's right next to the San Diego River bike trail, which is great for some outdoor exercise and a very nice setting.
The staff were all friendly and eager to help, but unfortunately they were not well-prepared to answer my questions. I had trouble with the DVD player in my room, and with the TV remote in the workout room, and with my phone -- there were no instructions on how to work anything. No one knew how to help me despite being willing. My biggest complaint is that the air conditioner was VERY noisy and it turns on and off all night. Even when I thought I'd turned it off, it seemed to still run. Though the window opens, no air makes its way in. (BTW, this also means that any odors from cooking also remain in the room all night!) So the room was either hot but quiet, or cool but noisy. Bring earplugs.
March 21, 2014
Rated 4.0 out of 5.0 by larryj99 Staff was very friendly
Location is close to major hi-ways, shopping close by
March 8, 2014
Rated 4.0 out of 5.0 by Basegolf12 A nice quiet place to stay in South Orange County
Me and my parents stayed here for 4 nights in January 2014.
The hotel was clean and the staff was friendly. The rooms are modern and roomy and provide all you need for an extended stay.
It is centrally located to the 405 and the 5 freeway and next door to a hospital.
The Irvine Spectrum is less than 10 mins away.
The cupboard is great. You can purchase snacks, drinks and toiletries for a very reasonable price.
Stephanie, the head of Sales and Marketing was especially gracious. Although they do not have a "business center" to print out boarding passes, she allowed me to use her office to print out my passes. She was very sweet and a pleasure to meet.
I would recommend this hotel to anyone staying in the south OC area.
February 6, 2014
Rated 4.0 out of 5.0 by WeeklyVisitor Great Staff
The staff at this location have been very helpful and friendly. I've been going there almost every week for about 6 months now, so it's my "Home away from home". It's great to have a friendly smile when I check in and check out. I was happy to see that you are updating the carpets. My only complaint is that the rooms could be cleaner.
February 1, 2014
Rated 5.0 out of 5.0 by RedDragon Enjoyed our stay!!
We were only here 1 night but from the time we checked in to the time we checked out we enjoyed our stay. The staff was courteous, professional and friendly. The property was well kept and smelled clean.
The front desk offers free movie rentals and DVD player in the rooms which was a nice touch. The room has a fully equipped kitchen we didn’t use but if we were staying longer it would have been very useful. We will definitely be staying here again next time we come into the area.
January 16, 2014
Rated 5.0 out of 5.0 by mmbmk Great Value for the Price
The room was very clean, the staff was very helpful, and a great value for the price.
January 16, 2014
Rated 5.0 out of 5.0 by Jmco Quiet
Close enough to the airport, but without the noise.
January 15, 2014
Rated 1.0 out of 5.0 by 3Platinums no membership benefit, no vip recognition
I am IHG Platinum Royal Ambassador, but i don't have any free bottle water, and no later check out. When I asked about it to the front desk, they told me candlewood don't have such VIP program. Are they the member of IHG hotel chain? It's not the same standard. I think candlewood should join the budget hotel chain, not IHG, if they don't have same standard.
January 13, 2014
Rated 4.0 out of 5.0 by IAM_Rich Quiet and comfortable location
Room was quaint and clean. Staff was kind and accommodating. Hotel is well suited for long term stays, and also fine for short, 1-3 day stays. It is pet friendly with walking trails close by. Amply eating establishments exist within walking or driving distance, and freeways are convenient, yet, thankfully, not atop the hotel itself.
Room cleaning services were not offered on a daily basis, yet this was not an issue to us. Towels, coffee, etc. were available upon request and, further, provided with a smile!
My wife and I will gladly stay here again when we are in the area.
December 30, 2013
Rated 2.0 out of 5.0 by Stephen1847 Last Resort/Last Straw
I have stayed here before so, I didn't expect much. What I got was even less. There was a line of dirt from the entryway to the elevator and out the side exit. I checked in at 10am and had to walk around this mess. No one bothered to clean it up the entire day. I continued to walk around it as I did laundry, tried to workout, and came/went to/from the parking lot. I reserved a queen bed. If what I was given was a queen bed then it is the smallest queen on the planet. A tree outside my room was allowed to overgrow and the branches scrape against the wall when the wind blows at night, creating an annoying sound. Needless to say, I didn't sleep much. The coffee machine wasn't cleaned out properly so there was a residue floating on the top of my cup as I tried to make tea. The gym equipment was so dirty that I decided to jog a nearby trail rather than touch anything. The washing machine put bleach stains on a few of my good shirts. I didn't use bleach so, that tells you the state of the machines. I travel a lot for work and I am using Priority Club less and less. This stay was just the end of a bad string of Holiday Inn, Holiday Inn Express and Candlewood stays. For the same amount of money, I can get far better accommodations and service from other hotel chains/loyalty programs.
December 26, 2013
Rated 4.0 out of 5.0 by Charles1974 Great place
I stayed from 28, May ~19, Nov, 2013.
I will miss the candlewood hotel.
It is nice and comfortable place and I enjoyed the morning coffee.
November 23, 2013
Rated 2.0 out of 5.0 by slrl I'd never stay here again!lrl
Stayed in this property for a weekend, that was too long. The halls smelled liked cooking food, the outlet in the bathroom didn't work, and the bed was horrible. The bed sloped toward the center, it was extremely uncomfortable! Not even good coffee was available, which is a minimum requirement.
I chose this place because of location, would never never return, and most likely never try another property owned by the same company.
October 16, 2013
Rated 5.0 out of 5.0 by Antcirillll Best secret in irvine
Thanks candlewood suites we tell everyone who is headed to south orange co to stay @ the suites thanks Anthony!!
August 29, 2013
Rated 5.0 out of 5.0 by BrooklynBorn Superior Staff and comfortable, clean room
Clean and bright room with very helpful staff. As this hotel does not have a business center the front desk representative offered to print our boarding passes for us to make the airport check in easier. Many thanks for this extra effort. The room was clean and very comfortable. Everything worked, all appliances and drains. Nice towels supplied and plenty of them. Little things like soap and supplies were nicely done, which always enhance the stay.
August 20, 2013
Rated 4.0 out of 5.0 by kheinze Clean and Economical
Candlewood Suites--in general--is an economical option for travelers who do not want to eat out everyday. The Irvine Spectrum location offers easy access to most amenities in Irvine and the surrounding area. There is truly nothing special about this location. The staff were friendly and attentive. The smoking guests did congregate outside near the entrance making it unpleasant to enter the hotel. The kitchenette is stocked with basic utensils and cookware. There is no oven or convection oven. I would like to see a convection oven added to the kitchenette. This location is somewhat difficult to find if you are not familiar with the area. It is hidden behind doctor's office building. Better signage to direct the guests would be beneficial.
August 18, 2013
Rated 3.0 out of 5.0 by DanS3 Book only if you have something vital to do in the area...
The Candlewood Inn Suites room we stayed in was clean, nicely decorated in a contemporary style. The staff were friendly and helpful. There's a very small gym on site and as well as laundry (washing machines/dyer# should you need those. There's no daily room cleaning. To be honest, I liked that. I don't like having the staff disturb the guests. You can get new towels from the front desk and we did. We also got fresh coffee from the front desk staff.
The Candlewood Cupboard didn't have anything I would eat. It's pretty much convenient, prepackaged processed foods. That wouldn't be an issue for me except the hotel is located in a business park, so there aren't many options for eating out. If you walk about three blocks or so, there's a sandwich deli place, a Peruvian restaurant and a Japanese restaurant. However, the Candlewood Inn doesn't have room service nor any dining establishments in the hotel or conveniently located adjacent to it. The standard suite does come with a kitchen #fridge, microwave, burner, oven) if you want to bring perishable items to cook.
The biggest problem we had was finding the place. We used a airport shuttle to arrive. When we left, we used a cab. In both instances, the drivers, who are familiar with Irvine, weren't familiar with the Candlewood Inn Suites. The hotel is located amidst business/medical buildings in a setting where one would not expect a small hotel. It can be confusing to find the place. Better signs near the entrance to the business park would help. We stayed here because we had a visit to a nearby medical specialist, so the hotel was very convenient for us. Otherwise, I probably wouldn't stay here. If we return to visit the doctor again, we'd probably stay at the Candlewood Inn in Irvine again. But if I visit Irvine for some other reason, I would probably stay at another hotel in a more central location.
August 2, 2013
Rated 4.0 out of 5.0 by Cedric82 Room equipment maintainance
Overall is good, but need to highlight below:
-Microwave not function well, as the tray cannot spin when cook.
-Frying pan was rusted.
June 28, 2013
Rated 5.0 out of 5.0 by Zippo24 Nice and Quiet
My wife and I stayed here the night before a business meeting and it was perfect! Quiet, well maintained, and the staff was wonderful. It is just a couple miles from the Spectrum which is where I needed to be. Thanks for the great stay!
April 25, 2013