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Rated 4.3 out of 5 by 67 reviewers.
Rated 1.0 out of 5.0 by Never again This place is the worst IHG hotel I have ever stayed in. The room was disgusting. I felt uncomfortable staying here the entire time. After only 5 days into my 31 day reservation, I left. Photos speak for themselves. The cupboard was barely stocked, coffee machine in it didnt work the entire time I was there. Instead they used a home brewer and put the glass carafe out on the counter NOT on a warmer so it was always cold. Elevator broke during my short stay. Had to ask twice to get them to fix the door. Asked 4 times for housekeeping, they never came. Dont stay here. November 15, 2014
Rated 5.0 out of 5.0 by Very Nice! Nice property. Nice, helpful staff. Comfortable bed. Lots of room. We would definitely stay here again. There was a problem with our room when we first arrived and the woman at the desk took care of everything before we even entered our room. She was great! We stayed here because it was close to Sanford Orlando airport and we had a super early morning flight. I am so glad we did! Great location to shopping and food as well! November 7, 2014
Rated 5.0 out of 5.0 by Great Hotel, Great Value! We were greeted upon arrival by the night manager. She quickly made us feel at home and welcome! She is an asset to this hotel! Recommend this hotel to anyone staying in the Orlando FL area! October 30, 2014
Rated 3.0 out of 5.0 by Room way to noisy I had requested a room away from the highway.At the time I made my original reservation. And was given one right along side it. its the noisiest room I have ever been in. October 26, 2014
Rated 5.0 out of 5.0 by GREAT VISIT The staff was so nice and clean rooms. The laundry machines were free and clean. great parking, easy to get around. October 24, 2014
Rated 5.0 out of 5.0 by Nice room for great price Very pleased with our one-bedroom suite. Hotel was quiet. Rooms darkened nicely for sleeping in on vacation. Everything appeared clean, and hotel staff was friendly and prompt in seeing to needs. I was disappointed that breakfast was not provided but the room rate more than made up for it. You can bring own food to prepare in room's kitchen or purchase nice variety of items in Candlewood Cupboard. A few less frills than other hotels such as maid service is weekly instead of daily, but would definitely stay there again. Our room did have a recliner that looked old and worn as did the mattress on the fold-out sofa in the living room area, but all the other furniture looked clean and new. We were very satisfied overall. The carpet also felt clean and new to bare feet. :) October 22, 2014
Rated 5.0 out of 5.0 by Very comfortable mattress and large, clean room The mattress was very comfortable and the room was large, clean, and well lit. The grounds were well kept and the location was convenient to local shopping and dining areas as well as to main roads/highways. The convenience store was nice for grabbing a snack or drink and the service was professional and courteous. October 16, 2014
Rated 5.0 out of 5.0 by great location Best place to stay in Lake Mary area. The hotel has everything you need for a comfortable stay. The beds are soooo... comfortable. The staff is professional and friendly, and truly stand ready to help you have a great stay. Will definitely come back! October 7, 2014
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