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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    85%
    Recommend This Property

    Overall Experience

    4.3

    based on 100 reviews
    85%
    Recommend This Property

    Ratings Breakdown

    100reviews

    • 5 Stars
      65
    • 4 Stars
      19
    • 3 Stars
      5
    • 2 Stars
      5
    • 1 Stars
      6

    Nice and quiet

    By

    February 26, 2015

    platinumelite

    We recently stayed at Candlewood Suites for a week, it was located just around the corner from several restaurants and a grocery store. The area was nice and quiet. The dog walking area was just outside the back of the hotel, complete with baggy station. A great spot for those with animals.
    Slept very well.

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    Comfortable bed and great service.

    By

    February 24, 2015

    club

    Nice, big and clean room. Friendly and helpful people.

    Posted byHotelStaff
    February 26, 2015
    Thank you very much for taking the time to leave a comment regarding your recent stay at our Candlewood Suites lake mary. I am glad to hear that you enjoyed your stay with us and had a chance to experience all the amenities and our hospitality. We look forward to seeing you on your next trip. Thank you Rachid Alaoui General Manager
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    worst place I have stayed

    By

    February 20, 2015

    platinumelite

    Will never stay at this hotel again
    The Lobby smelled when we checked in
    TV channels list would not come and the staff would not try to fix the problem

    Posted byHotelStaff
    February 26, 2015
    Thank you for taking the time to write a review about your stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations and for that please accept our sincere apology for the issues you have encountered during your stay with us. Rest assured, your valuable comments are noted and will be forwarded to the appropriate department to be addressed accordingly. Your feedback is of great importance to us and allows us to monitor and improve our service continually. Thank you for sharing your feedback, and we hope to have an opportunity to serve you again. Thank you Rachid Alaoui General Manager
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    What a staff!

    By

    February 19, 2015

    club

    This was one of the finest staffs ever encountered by us at a hotel. They were warm and friendly every day. Always acting in a professional manner, each member was helpful and had a presence for detail. Every aspect of our stay was rewarding. We've already recommended the Candlewood at Lake Mary to our family!

    Posted byHotelStaff
    February 26, 2015
    Thank you very much for taking the time to comment on your recent stay with us. We are so pleased to hear that you were happy with your stay, as we take great pride in providing service and accommodations that make our guests feel right at home. We appreciate you choosing our Candlewood Suites and we look forward to being of service on your next visit to Lake Mary! Sincerely, Rachid Alaoui General Manager
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