Rated 3.9 out of 5 by 53
Rated 5.0 out of 5.0 by Gabe22 Superb service and great value
A comfortable, clean room combined with a friendly and helpful staff made for a relaxing stay. I'll be back!
February 26, 2014
Rated 2.0 out of 5.0 by indy25 tried something new but was disappointed
Thought I would give this chain a try as I previously stayed at a nearby favorite competitor four months ago. Was traveling with my 18 year old son for a college visit, and chose the 1 bedroom suite - gave him the bedroom with queen bed and door to close off living room, which had the twin foldout sofa for me. (this was appreciated by him) The good features were the fullsize fridge and the large "kitchen" table as well as an ample sized bathroom. Based on previous reviews I was prepared for the outdated decor, but not the horrible quality of the foldout bed and the bedding. I hope that when the renovations occur, there will be an upgrade to both. This was the worst foldout I've ever slept in, and the sheets, blankets, and towels are not of the quality provided by competitors. Also, I thought it was funny to read of others' problems with TV remote controls because mine worked fine the first night, but the next morning it was non-functional! I can only guess that the lowest quality batteries are used. Will not stay again, given other choices.
February 11, 2014
Rated 5.0 out of 5.0 by rmerr800 Large comfortable room with all the Kitchen Amenties
The room and bathroom were very spacious and the desk was perfect for working while watching TV. I appreciated that I could make coffee in my room and store milk and yogurt in the refrigerator for breakfast. The U Club bar was perfect for dinner and a beer & I never had to leave the building to get there (it was quite cold out!). Thanks for a great stay - Hope to come back in the summer when all is green and warm.
February 6, 2014
Rated 3.0 out of 5.0 Good staff mediocre room
The microwave didn't heat things up, the tv wouldnt work until I changed my remote out about 4 times at the front desk, and the shower had minimal water pressure. It felt like a gratified sink.
January 29, 2014
Rated 1.0 out of 5.0 by WorldTr@veler Out dated and unpleasant.
The hotel needs major updates, the kitchenette and bathroom cabinets are out of a Brady bunch episode. The mattress and pillows were worn out and extremely uncomfortable. This is part of a complex so if you don't mind or are able to walk long distances , expected to get up 30 minutes early to hike to get something to eat. The golf course view I chose when booking was less than picturesque of a run down Terrace and the parking lot. I am a platinum member, I was not recognized as one, I was not offered a bottle of water upon my arrival and my room was technically in the basement. I could've saved some money and received better accommodations if I slept in an alley. I considered sleeping in my car for the night. I was suppose to stay for the whole week but immediately cancelled my reservation before I went to sleep. Thankfully my first hotel of choice was available for the remaining 4 days. I would not recommend this hotel to anyone unless you have low standards and they pay you for your visit.
January 17, 2014
Rated 4.0 out of 5.0 by sdallen721 Enjoyable stay during the power outage
My stay at Candlewood Suites was very nice, considering the situation. The power outage had a large amount of families displaced that had to resort to other means of keeping their families warm during the holidays. The staff was very pleasant and always used a professional manner even in the busiest times of the day. Thank you for contributing to help my family and I get through such a rough time during the holidays.
January 2, 2014
Rated 1.0 out of 5.0 by Sleepless night Sleepless night
Arrived after 11pm with a confirmed reservation. We were told our room was not ready yet that it would be a half hour to 45 minute wait. I asked if they had another room open and they were able to put us in a lower grade room with out waiting until after midnight to be allowed to enter the room. Could not control the heat. It was so hot felt like we were suffocating . At 3.40 I the morning my asthma was so affected by the high heat we had to move to another room in the middle if the night. So we toted everything to the new location ( no help offered).
December 30, 2013
Rated 5.0 out of 5.0 by Gary342 Ample amenities.
The room had everything you want including a kitchenette and all household items; it would be beneficial for an extended stay. The only negatives were the room's heating system-the heat kept shutting off if there was no movement, poorly visible outdoor signage, and the two wake up calls we personally ordered from the front desk the night before never came. Luckily, we woke up in time for our early morning appointment.
December 25, 2013