Rated 4.6 out of 5 by 204
Rated 3.0 out of 5.0 by Nena40 Good customer service
We were satisfied with our stay. Check in was great, there was ample parking. We were recognized as Priority Club members and were given a free room upgrade. The room was fine except for a funky odor. After I sprayed the room with perfume we were ok. Would not stay there again, but for a one night stay using reward points, it was ok.
July 29, 2013
Rated 4.0 out of 5.0 by Subhematoma No hassle
Slept good, pillows are labled soft, firm...Tv channels were a little thin, but its sattalite I think...Pool was great small but enough for a dip. Breakfast was to be desired mostly canned food right down to the ommolet but its substance and they had fruit and yogurt... clean and a mini fridge to keep leftovers was nice. The only real complaint I would say and I can say about most, the dang light that comes through the curtain. they had a chip clip on it and if the Ac was going (which was only managing to keep up due to the 100 degree days x3 but did) it blows that curtain and lets the light all in. NOT EVERYONE has to leave in the morning...Please weight these bottoms down and be sure to see if curtains close all the way...Other then that folks, great location, quite and I would recommend...
July 25, 2013
Rated 5.0 out of 5.0 by Marvizzo Business stay
Great location with access to all major freeways. Breakfast and coffee were excellent and provided great fuel for a long day of meetings. Staff was very helpful. Fridge made stay feel like home. Flat screen TVs and updated bathroom. I will stay here again.
July 7, 2013
Rated 5.0 out of 5.0 by clfelt Comfortable, Clean, Delicious
Our Holiday Inn experience was wonderful. The beds were comfy and clean, the breakfast was warm and delicious, and all of the staff were friendly.
July 3, 2013
Rated 5.0 out of 5.0 by GRJason Covering Every Situation
I recently stayed during some very bad weather but was so engrossed in work that I didn't realize what was going on. The front desk actually called to check in with me and gave me instruction in case of a tornado or other severe weather. I appreciated the proactive call and the service I come to expect from the Okemos HIE!
June 25, 2013
Rated 5.0 out of 5.0 by rogle nice folks
modern ,clean and comfortable like most H.I. express
June 24, 2013
Rated 5.0 out of 5.0 by kokopuffs Excellent business suites
I am on the road a lot, the rooms here are comfortable and meet my needs for my business trips.
June 23, 2013
Rated 5.0 out of 5.0 by cynthia43 Wonderful!
From the front desk staff to the cleaning personnel who set up an apt. with you to clean. All are very thoughtful and helpful. They value your platinum status of priority club. They have special parking spots designated for gold and platinum members as well as they provided me a room upgrade when requested. I will be back here again and again.....
June 20, 2013
Rated 5.0 out of 5.0 Nice
A good stay - I think the cost was a bit more than it should have been, but we enjoyed the stay.
June 7, 2013
Rated 5.0 out of 5.0 by cynthia43 Stay in Okemos
The Okemos Holiday Inn knows how to recognize priority club from special parking spaces, snacks, to room upgrades. The beds are comfortable the rooms are clean. They offer shuttle service. Only down side was the food. Pancake maker was broken and there were a lot of guest all getting food at the same time in limited space. More fruit would be great bananas especially but other then that perfect stay.
June 7, 2013
Rated 5.0 out of 5.0 by Linda23933 Great room and service
The room was very nice but would have liked a small refrigerator and microwave in it. The bed was very comfortable and nice comfortable pillows. Bathroom clean and nice. Jacuzzi very clean and easy to run.Service was very good and the personal very helpful, pleasant and respectful. Would rec amend to anyone. Pool looked very nice even though we didn't get a chance to use it.
June 3, 2013
Rated 5.0 out of 5.0 by MauiJan Great Suite!
It is difficult to find a decent place to stay in Lansing. I am a hotel snob. I had just stayed in a Marriott in New York that i was most disappointed in. This Holiday Inn Express far surpassed the Marriott. We stayed in a suite at the Holiday Inn Express which was cheaper and much nicer than other hotels.
I am a high maintenance guest and i had everything i needed or wanted. The service was great. My suite had an office, a living room, a kitchenette, a large bathroom, and the bedroom had a jacuzzi in it. The windows open for fresh air.
The pool was warm and pleasant. It was enclosed so no issues with being cold. The exercise room is nice and being expanded. The hot tub is being redone. The laundry room is clean and nice.
The whole hotel has been updated and it is very pleasant. There are conference rooms available. There are lots of windows and places to sit. The windows overlook the gardens which are very pretty. There are places where visitors could come over and sit comfortably on couches and chairs.
If you are looking for a hotel to stay at in Lansing, this is the one. We travel there several times a year and we will no longer stay anywhere else but the Holiday Inn Express. It is conveniently located right off the 96 and Mason/Okemos exit.
June 2, 2013
Rated 4.0 out of 5.0 by tklarson Fits a travelers needs at a good price.
The room was nice, clean, just what I expected. The indoor pool was not heated so it was a little chilly but the grandkids loved it so it fit the bill quite nicely. We were traveling to this site for a family wedding. I would certainly stay here again if I am in the area.
May 25, 2013
Rated 5.0 out of 5.0 by trident60 No Complaints
Just needed a room to hold me over for a few days while I was in town. Good breakfast every morning, comfortable food, good internet, and decent layout of the room. Only thing I wish was in the room was a microwave. Other than that, my expectations were met and wouldn't hesitate to stay again.
May 15, 2013
Rated 5.0 out of 5.0 by valerie76 Wow
Just one word describes this hotel...WoW! We had a lot of family staying there for the MSU graduation and our whole experience could not have been better, from the great rooms to the great front desk service. Highly recommend !
May 10, 2013
Rated 3.0 out of 5.0 by Paulyd Clean room and good breakfast
Was an average Express hotel which means comfortable, clean, and good breakfast. Only negative was a second floor room with no elevator. Lucky I only had one suitcase.
May 6, 2013
Rated 5.0 out of 5.0 by SS11 Very clean, comfortable, and well-maintained
We were visiting to attend Science Olympiad State finals at MSU. It was our second visit in two years. We were treated very well by the staff, and enjoyed a clean, comfortable, and well-appointed room. Thanks!
May 4, 2013
Rated 5.0 out of 5.0 by jazzdujour BETTER THAN EXPECTED!
This is "exchange in abundance'!!! I expect a fair exchange for the money I pay for a room, but Holiday Inn, in my experience, goes far beyond 'fair exchange." They give better than expected as an exchange in terms of the facilities, breakfast, price and of course, outstanding service!
Very highly recommended!!!
May 3, 2013
Rated 5.0 out of 5.0 by Brooks156 Great place to stay in Okemos, MI
The hotel is well keep-up, nice pool and workout area. Staff is friendly. The hotel is in a great location, quit road. Easy access to Highway. Close to a Mall and restaurants.
April 18, 2013
Rated 5.0 out of 5.0 by Muggsie comfortable bed and room
Arriving from 69 east found hotel out in the boonies. Even GPS couldn't direct us right to the hotel. It was also hidden back behind an empty building. Once there hotel was great ,rooms clean and beds comfie
April 16, 2013
Rated 5.0 out of 5.0 by boldness Staff and serve was fantastic
Overnighter because we were attending a women's conference in the area. I had so many issues with the group that was staying. One of us had a husband that took very ill, and one of the ladies that wanted to go ended up in the hospital and passed away on second day of the overnighter.
All the joggling of rooms at the last moment was handled so gracefully by the staff.
April 6, 2013
Rated 5.0 out of 5.0 by Sparty07 Nice
Great stay and nice breakfast! Don't pick a room by the door...it was a bit noisy with people walking in and out, especially in the morning...Overall, the staff was nice and the room was spacious and clean!
March 25, 2013
Rated 5.0 out of 5.0 by tire35 wont disapoint
WAs thinking about one of those discount places, Glad we didn't!!
March 25, 2013
Rated 4.0 out of 5.0 by HorseMama Room
I was a little disappointed with our room this last time we stayed. One of the drawers to our dresser was broken and so was the chair to the desk.
I did report it to staff upon our departure. I fear this hotel is beginning to age.
March 18, 2013
Rated 4.0 out of 5.0 by Dave22269 Lansing-Okemos Stay
Stay was good/ok. I have stayed there before and it was better so this is the reason I gave 4 stars. It is real clean and rooms are nice. The night I was there however the pool and hot tub were both closed for repair and the cable channels did not work. The desk seemed like 'oh well', 'sorry'.... But, good overall stay.
March 13, 2013
Rated 5.0 out of 5.0 by BuckeyeFan44118 Friendly and nice hotel with lots of amentities
Friendly staff and management with lots of amenitities for the business person on the road. Comfortable room with two flat screens and refrig & micro wave and free wifi to make everyday enjoyable on the road. I wouldn't stay anywhere else in Lansing.
Great value and great place to call your home on the road.
March 13, 2013
Rated 5.0 out of 5.0 by Dooz Staff and conditions of facilities
I appreciate the friendliness of the staff and the cleanliness of the facility. The recent renovations are a great improvement.
February 26, 2013
Rated 1.0 out of 5.0 by yooper4 clean rooms and breakfast area
The room and suites are both very comfortable and the room darking draw curtains work great.
February 25, 2013
Rated 2.0 out of 5.0 by ad6matt Shotty internet
Half of the building has good internet. If you look at the front, the left side has good high speed. The right has spotty and really slow internet. I have stayed there a few times and every time I am to the right, the internet is so slow I can barely load webpages. To the left, everything is nice and quick. Staff is friendly and the location is nice. Just wish they would check the quality of their services.
February 18, 2013
Rated 4.0 out of 5.0 by msuvisitor02 Courteous and Friendly Reception
Clean rooms and a courteous staff in a safe looking location, but this is to be expected of a hotel in this category.
February 14, 2013