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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.6

    based on 312 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    312reviews

    • 5 Stars
      220
    • 4 Stars
      63
    • 3 Stars
      16
    • 2 Stars
      7
    • 1 Stars
      6

    Smelled of smoke

    By

    May 28, 2015

    club

    The hotel was o.k. but the entire 4th floor smelled of smoke. There were several people sitting in their windows smoking even though the hotel is non-smoking.

    Posted byHotelStaff
    May 31, 2015
    Thank you for your comments. We appreciate you bringing this matter to our attention. We will use your feedback to focus more on where we can improve, since yes we are 100% non smoking and want to make sure all of our guests can experience a clean, smoke free environment. I am sorry this disrupted your stay. We value your loyalty to the IHG Brand. Thank you for choosing the Candlewood Suites. All the Best, Tiffani Choukalas - Sales Manager
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    Memorial Day Weekend

    By

    May 27, 2015

    platinumelite

    I messed up when making my reservation and booked the wrong weekend. It was Memorial Day Weekend. Fat chance getting the room that I originally requested..... NOT SO.... The front desk staff worked shuffling in-house schedules to find a way to accomodate my screw up. They found me a my suite and all was well. Where they had the chance to send me down the road or overcharge me for my own screw up, they did not. In fact the rate was far lower than I might have been expected to pay on a holiday weekend in a very busy city.

    Thanks to the front desk staff. JOB WELL DONE!

    Posted byHotelStaff
    May 29, 2015
    Thank you for your comments. I am very glad that we were able to accommodate you on Memorial Day Weekend, especially as a Platinum member! We appreciate your loyalty. I will share your "thanks" with the staff as they did a great job making your reservation work and keeping your trip intact and pleasant. Thank you for staying with us; we look forward to seeing you again! Sincerely, Tiffani Choukalas Sales Manager
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    comfortable and great location

    By

    May 22, 2015

    club

    love this hotel close enough to the las vegas strip but far enough for peace and quite

    Posted byHotelStaff
    May 24, 2015
    Thank you for your comments. We are so pleased that you love the peace and quiet our hotel offers with the convenience of being within close proximity to the strip. We look forward to welcoming you back. All the Best, Tiffani C. - Sales Manager
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    Great Room

    By

    May 22, 2015

    My room was clean, and I loved the layout. I was able to get a good nights sleep and plan to return in the future.

    Posted byHotelStaff
    May 24, 2015
    Thank You for your loyalty as an IHG Gold member! We are so grateful you chose our property while in Las Vegas. I am happy to hear you had a great stay and enjoyed our suites. We appreciate your comments and recommendation and would love to have you back! Sincerely, Tiffani C - Sales Manager
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