Rated 3.3 out of 5 by 44
Rated 5.0 out of 5.0 by Al gato Comfortable bed and great service
Very friendly and helpful staff in a conveniently located
Well maintained and professionally kept hotel
August 18, 2014
Rated 4.0 out of 5.0 by Marceie early check in and breakfast
I got there early and asked for early check in and was told no rooms were ready at this time, Even tho the hotel did not look like it was full that night.
we were invited to wait in lobby and did so, and got a room within 45 minutes.
They serve no breakfast and I do enjoy a breakfast included.
August 18, 2014
Rated 5.0 out of 5.0 by runnerup22 excellent bed and layout of suite.
We had a great stay at Candlewood Suites and would stay there again.
August 7, 2014
Rated 1.0 out of 5.0 by WearyTraveler2014 Not Good
Never again will we stat at another Candlewood! Horrible experience. Hotel staff unprofessional, rooms dated and for the price you dont get a free Continental breakfast. Not even a stale bagel! Very disappointed!
July 24, 2014
Rated 1.0 out of 5.0 by aleboo Unacceptable
I've stayed at lots of hotels, never had a problem checking in until this one. Sales manager was working the front desk and was extremely rude from the beginning. Restrooms weren't clean. Kitchen utensils were incomplete and dirty, we had to wash them before using them. No trash cans in one of our rooms. Incomplete towel sets. No bath mat in another room. Girl from the night shift was out in the lobby in just a tank top (very unprofessional).
July 11, 2014
Rated 1.0 out of 5.0 by Edwards1 Never Again!!!
The so called "Sales Manager" at this location is the absolute rudest person I have ever dealt with in regards to hospitality. The moment we walked up to check-in she rolled her eyes and acted like we were bothering her. She never once attempted to act like we were welcomed customers, and was more worried about reading us a list of rules, "Since yall have kids".
We were part of a group of 10 families staying in a total of 12 rooms, and witnessed her rude attitude toward several in our group.
We do understand that this is not representative of all locations, but we will never stay at this one again.
July 7, 2014
Rated 4.0 out of 5.0 by BigDawg92 The Candle
Staff was very helpful. Location was good, with a good number of places to eat.
July 1, 2014
Rated 5.0 out of 5.0 by Daron47 Excellent staff: === Great experience
My mother and I had the pleasure of staying at your extended stay in 2013 for vacation and we truly were pleased. When it came time to take another vacation to Houston we without haste booked two room again. This time we brought the whole extented family...8 individuals total. What made the experience even better this time was that on check-in one of my little nephews wondered away from his mother and the staff alerted us at once. This could have been a serious problem and spoiled a great vacation. Thanks again for your help and concern. All your staff the total time was kind and helpful. My hat is off to them.
June 26, 2014