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Rated 3.3 out of 5 by 52 reviewers.
Rated 5.0 out of 5.0 by Nice Stay Excellent hotel and service, nice property. Hotel is located near numerous shops. August 24, 2014
Rated 4.0 out of 5.0 by nice for the price nice hotel for the price. Good location Very comfortable beds. Staff was way too chatty. I had driven a long way, wanted to rest, I could not get away from her. She was attempting to be nice but I was not interested in hearing her entire life story while checking in. August 24, 2014
Rated 2.0 out of 5.0 by Milk was sour. My son received milk there and it was outdated. We did not realize it until we left. All in all it was ok. August 24, 2014
Rated 5.0 out of 5.0 by Candlewood Suites 5 Stars I found the property to be a great experience and all of the services that I needed were provided in a timely and efficient manner. The front desk staff and the manager Nekol were extremely helpful. August 23, 2014
Rated 5.0 out of 5.0 by mini vaction staff is very freindly and helpful. Rooms are very clean and comfortable. Pool area is small but clean. Alot of stores and resturants near by for shopping or dinning. August 21, 2014
Rated 2.0 out of 5.0 by Manager and staff needs more training in customer service To be fair, the bed is comfortable and room is quiet. However, the manager and front desk staff needs training in customer service. I arrived late for my check-in at about 11pm and was tired after a long drive. The front desk staff is in-experienced and is not very sure of how to process my check-in. The manager is more keen with her show on her smart phone (I assumed she is off-duty), relaxing in the lobby when it is very obvious this poor guy needs help. To make matter worse, this is my first experience that a hotel ran out of key card. He only managed to find one card after searching amongst stuffs for a while. My room is located at the far end of the walkway after taking the elevator to the 3rd floor. To make matter worse, the only key card I have didn't work. I had to drag my luggage all the way back to the lobby to get it change. Luckily, he found some other key cards for replacement. The room cleanliness leaves much to be desired. There are hairs on the bedside table. The last straw is when there are hairs stuck on the bathroom door! This will be my first and last stay at this particular hotel. I would advise to stay in other nearby accommodation as this hotel is definitely not up to mark. August 21, 2014
Rated 1.0 out of 5.0 by Beware After a recent check in, the smell in my room was so terrible, I checked out not even an hour later. I was told the charges for the 2 nights I was supposed to stay would be reversed. A couple of days later, a charged showed up on my bank account for the FULL amount. I attempted to contact the hotel and was told I would receive a call back the next day. Never received a call. I will be getting in contact with Candlewood's corporate headquarters. August 21, 2014
Rated 5.0 out of 5.0 by Last Minute Stay I decided on a last minute stay up in Galveston and everything else was booked on the Island. League City was the closest opening and I was pretty happy with the stay. Some construction on the highway in front of the hotel caused some difficulty getting there but they can't be faulted for that. August 20, 2014
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