Rated 4.5 out of 5 by 39
Rated 3.0 out of 5.0 by BIGJIM60 great front desk worker
the only thing that I could say about this hotel was the lady who worked at the desk named Wanda.THIS LADY WOULD TRY TO HELP WITH ANY PROBLEM THAT WOULD ARISE......One afternoon I was working on a job proposal no one was told they would be working on internet,loss all work when internet went off.Then three days before check out we was told we would not be getting points.We will be back in market first of year and I would not stay here again.
November 19, 2013
Rated 5.0 out of 5.0 by Rotorhead11 Lots of space and very clean!
Staying on business for weeks at a time and always welcomed with a smile by the staff, excellent service! Rooms are new and always clean. I enjoy having a small kitchenette in the room to make eating options more flexible which saves money in the budget. I highly recommend this hotel and anytime I'm in Lexington I'm staying here!
November 18, 2013
Rated 5.0 out of 5.0 by toddh0313 Relaxing stay
Very relaxing stay while in business trip, the staff was excellent and accommodating. Treated like family.
November 6, 2013
Rated 5.0 out of 5.0 by Cotton21 Home away from home
Of all my stays away from home, this comes the closest to being the best. Wonderful staff and ownership. I am always welcome by name and encouraged to go to the cupboard for a snack. Very clean with nice soft linens. It is also very close to anything I need to do while in Lexington. A very nice place away from home.
October 30, 2013
Rated 4.0 out of 5.0 by mb37 Great desk person!
We arrived late on the night of our reservation (Saturday Oct 19), and the night desk person was really sweet and nice. Can't remember her name off hand, but she was a gem. Great experience!
October 23, 2013
Rated 2.0 out of 5.0 by panative Not worth money
Bedsheet had cigarette burn in it. Cable tv out for several hours. Slow internet. Unclean appearance.
October 21, 2013
Rated 2.0 out of 5.0 by Lgp1003 Meets basic needs
Pros: easy to get to
Good check in and check out times.
Decent size room.
Cons: rooms smelled of smoke.
Not updated, beddings were older.
Bathroom linens were dingy.
3 small pillows for bed.
October 8, 2013
Rated 4.0 out of 5.0 by Wildcatsfan Great service received from Lena
I travel to Lexington on a regular basis, and this was the first time that I booked a room in your hotel. I booked my suite online under the assumption that the room would have a sleeper sofa apart from the queen size bed. At check-in I found out that this was not the case. I asked the front-desk representative if he could move me to a different room with 2 separate beds respectively a room with a sleeper sofa. This young man didn't make any efforts to try and said they were booked out. I went to look at the room and since it was nice and clean, I decided to keep it and pay an extra charge for a roll-in bed. When I returned to the reception a shift change had occured and I asked the young lady now on the reception if she was sure that she couldn't move me to another room. This very customer-service oriented young woman moved me to a room with 2 sleeping accommodations in no time! I am very pleased with the service I received from Lena. The hotel itself is very nice and clean and the rooms are nice and comfortable. I would stay here again.
October 1, 2013