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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.6

    based on 135 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    135reviews

    • 5 Stars
      101
    • 4 Stars
      23
    • 3 Stars
      5
    • 2 Stars
      5
    • 1 Stars
      1

    Degi

    By

    April 14, 2015

    club

    Great hotel. Excellent staff!! I had one room suites the rooms . When we walked in the were like wow! It is beautiful. Hardwood floor for the kitchen part. Full size frig. Dish washer stove with two burners. Large bathroom. We are only about five minutes from the Rupp Arina... Super staff❤️❤️❤️

    Posted byHotelStaff
    April 15, 2015
    Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It is something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our staff members. Thanks again for staying with us, we truly appreciate it. We hope to see you again soon! Sincerely Dipak Patel GM
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    Very Disappointing stay

    By

    April 02, 2015

    The initial impression upon pulling up to this property was that it was ill kept. The interior only re-enforced that impression. If there was a right angle, it had dirt in it. That was a common theme throughout the hotel.

    Posted byHotelStaff
    April 03, 2015
    I do apologize for your experience while at our hotel.
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    Great place to stay.

    By

    March 28, 2015

    platinumelite

    Very comfortable and clean room. Staff was great. Would definitely stay here again.

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    Not the best

    By

    March 26, 2015

    platinumelite

    I have stayed here many times before and they were good stays, but this particular time was not so great. The staff was good, but the bathroom in the suite had many ants crawling around. This needs to be fixed!

    Posted byCustomerCare
    April 04, 2015
    Dear Jflang2, Thank you for taking the time to convey your comments regarding your recent experience with us. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. While we are pleased about your comment about how good are staff are we deeply regret the disappointment the bathroom condition has caused you. Rest assured that your comments will be reviewed by our team and take actions accordingly. We value you as our IHG Rewards Club Platinum Member and we hope you give us a chance in the future to show you how great our hotel is. Sincerely, Karen C Case Manager IHGCare
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