Rated 4.5 out of 5 by 182
Rated 5.0 out of 5.0 by GB1961 One night stay
Excellent hotel, close to airport. Very, very clean.
Recommend staying here and price is excellent for
September 29, 2014
Rated 5.0 out of 5.0 by SARGEZZZ service good no problems
everything was very good just one small drawback i have seen bigger tv in other hotels i stayed in. but overasll excellent stay
September 28, 2014
Rated 5.0 out of 5.0 by LauraTravels Great Staff, Clean Rooms, Good Value
We've stayed at this hotel several times now. It's a quick shuttle ride from BWI and the rooms have been updated and are very clean and comfortable -- especially for the price. But what makes us return again and again is the exceptional staff. Everyone we have dealt with -- from the shuttle driver to the front desk clerk to the maintenance man -- has been extremely helpful and friendly. I'm just not used to that high level of professionalism at this level of a hotel.
September 24, 2014
Rated 1.0 out of 5.0 by 1234546789 No Security on property!!!!!!!
While waiting with our children for the airport shuttle at 5 am to take us to the airport we had the great displeasure of dealing with a very intoxicated lady who was literally taking photos of her privates with her cell phone . Just disgusting! She didn't stop at that, she continually tried hitting on the single men in our group and even approached another family with young children (1 may have been 2 and the other a baby) pinching the kids faces, touching & rubbing on them. It is obvious this hotel has no security in place. We missed the 1st shuttle, the 2nd was to full and finally caught the 3rd shuttle and absolutely nothing was done about the situation in the 45 mins. we were outside. We saw the shuttle bus driver witness this bad behavior and presumed when he went into the lobby twice he was reporting this situation. However, if that"s the case no one came to attend to it and if he didn't shame on him! We asked the manager days later and found out this hotel has 0 security on sight and no cameras outside the building.
September 23, 2014
Rated 5.0 out of 5.0 by jr.fries People make the difference
The accommodations were excellent which is to be expected . The young man at the counter made the difference his genuine manner made it seem that helping me was not just his job but was in fact his pleasure .
September 22, 2014
Rated 4.0 out of 5.0 by ArchiLaw Better than Expected, but Let's Add Breakfast
The Holiday Inn at BWI was better than I expected, but in this very competitive market, it should consider including a hot breakfast the way its close competitors do.
September 22, 2014
Rated 5.0 out of 5.0 by PJJ52 Exactlly what I Expected
Arriving at 8pm after a 8 hour flight from Europe all i wanted was a short tide to a hotel where I could get something to eat and a good nights sleep.
That is exactly what I got, it is worth comment as often airport hotels are less than engaging.
This hotel is well placed and run by a cheerful, helpful and efficient team.
The food is good, uncomplicated but well prepared and presented. Breakfast was above average.
After I checked out the shuttle driver took me to the Airport Car Rental centre so i could continue my travels. I'd expected to have to go back to the airport and get the car rental shuttle. A nice and much appreciated touch.
September 21, 2014
Rated 5.0 out of 5.0 by Travel Queen 50 Great place to stay
The staff was very helpful and pleasant. The shuttle they provide to take you to and from the train station or the airport was really nice. It was like having your own private taxi. Rooms were very clean and beds were super comfortable. I would recommend this hotel.
September 19, 2014
Rated 5.0 out of 5.0 by Dave S24 Comfortable, clean hotel, friendly service
Very pleasant stay. Stuck in Baltimore, last minute arrangements, worked out great. Room was large and very clean, the staff was friendly and efficient, and the bed and pillows were very comfortable.
September 17, 2014
Rated 5.0 out of 5.0 Great place.
I have been in other Holiday Inns and by far this was the cleanest and most comfortable Inn thus far. The bed was extremely comfortable and the staff was lovely. Great experience! Definitely a 10 out of 10!
September 17, 2014
Rated 4.0 out of 5.0 by Alison610 Great For BWI convenience
Staff was very accommodating. Food options are limited but good. Very centrally located for flights out of BWI.
September 11, 2014
Rated 4.0 out of 5.0 by OCCR Great Stay
Booked a night before flying to FL. The hotel was great and more than expected. Left car at hotel for 5 nights and was shuttled to and from hotel to airport. one mile away. Room was very quiet. There are several restaurants within walking distance plus one on-site. Used the hotel restaurant when I returned from trip for breakfast. Will definitely stay again. Shuttle was very timely and efficient both ways.
September 10, 2014
Rated 5.0 out of 5.0 by Jeff B-Dry Comfortable clean and Friendly
Met all my expectations as a business traveler. I will stay here again in the near future. Clean and comfortable, great location to the airport, friendly staff
September 10, 2014
Rated 5.0 out of 5.0 by Madwoman60 One night was not long enough!
My husband and I spent one night prior to flying out of BWI at the Holiday Inn Baltimore BWI Airport. The room was very inviting, comfortable and offered all the amenities needed for a great stay. The staff was warm and helpful and truly seemed genuine in their welcome to us. I wish we could have stayed longer because we were made to feel so welcomed.
The breakfast menu was wonderful, great selection and deliciously prepared. The wait staff could not have been more friendly. I will definitely stay here again when my travels bring me to the Baltimore area.
September 9, 2014
Rated 3.0 out of 5.0 by Molly987 Bad experience
Room had been smoked in. Had to change rooms. Wi-fi not working. Noise from housekeeping in the hall at 8 am. Not a restful stay.
September 8, 2014
Rated 4.0 out of 5.0 by Skywork Friendly stay
The location is fine. Although the facility is not appealing, it is comfortable stay with nice service.
September 8, 2014
Rated 5.0 out of 5.0 by Paulajiam Comfort, Quality and Satisfaction..all in one!
The staff and services at this Holiday Inn were above my expectations! The quality of the food in the restaurant was well worth the money spent! If you want a down home, comfort food, the meatloaf dinner is delicious and presented beautifully. Though the portions are huge so ask for a doggie bag for a evening snack. They also have a spinach dip with fresh crusty Italian bread loaves, so very good! The staff takes such care in the dining experience. Front desk and maid staff are equally working for the guests comfort! A hotel I will continue to use in my frequent trips to the DC area. By the way...the shuttle to BWI....is fast and easy access, great job to all involved! Love Holiday Inn, their rewards program and all they live up to! Thanks for yet another peaceful stay!
September 5, 2014
Rated 5.0 out of 5.0 by ba wasee Love it.
I travel every week. This hotel had it all. The staff was great. The food was great and the shuttle driver was awesome.
September 4, 2014
Rated 5.0 out of 5.0 by Billy6630 Comfortable room; great location
Enjoyed our stay in extremely nice comfortable surroundings. Great access to major north/south and east/west roads. Room was very plush and clean. Very nice staff!
September 1, 2014
Rated 5.0 out of 5.0 by iceage2012 best holiday inn on the east coast
Great location by airport. Lots of free parking. The restaurant is simple but good. The rooms are clean and well furnished. I enjoy the extra space compared to other Holiday Inns.
September 1, 2014
Rated 4.0 out of 5.0 by Seattle Sunshine Friendly Helpful Staff with Good Food
The staff greeted you with a smile and were very helpful directing me to the restaurant and bar as well as the little store they had right off from the lobby where you could buy a nice refreshing ice cream to beat the heat from outdoors. They also showed me where to find the computers and printers in the lobby as well as how to use the internet in the room. The food in the restaurant and bar was surprising not like typical bar food it was restaurant quality I was very surprised about the variety of the meals and quality of the meals. Even, finished up with some key lime pie to go...delicious! The only thing I had an issue with was my room was facing the yard lights at night and I kept waking up every hour thinking it was morning and I missed my alarm.
August 30, 2014
Rated 5.0 out of 5.0 by Mike9798 Very Nice Airport Hotel
I chose to stay at the BWI Holiday Inn for business because I had stayed there some time back. Well I liked it then and I like it more now. It has a fresh, clean look and feel, was very comfortable and the staff was very accommodating. I had to catch a very early flight the next day and the shuttle driver was looking for me in the lobby that morning. I really appreciated it and will definitely continue to stay there.
August 29, 2014
Rated 5.0 out of 5.0 by Laurieann2014 Relaxing Atmosphere
This was my first visit to your hotel. I was impressed by how open and clean it was on arrival. All of the staff that I encountered were friendly and helpful. My room was quiet, clean and very comfortable. I did enjoy the food provided in your dining room as well. I would recommend your hotel to my friends.
August 28, 2014
Rated 5.0 out of 5.0 by TN Vol gal Enjoyed my stay
I was on vacation and chose to stay in this hotel because it was convenient to my sister's home. Hotel was clean and staff was very nice. Bed was very comfortable and room was quiet. I used the hotel shuttle to go to the airport. Driver was friendly and very accommodating. I would use this hotel again.
August 28, 2014
Rated 5.0 out of 5.0 by Crispy_ny Love the room
This hotel was easy to find and extremely comfortable. The room came with literally everything I can ask for including a love seat! Which I thought was awesome considering the price I paid. If I had to add a con, I would say the one male working at the counter. He didn't seem like he wanted to be that day and was soft spoken so I couldn't hear anything he had to say. I would stay again if I'm in the area.
An employee who really stood out was one of the shuttle drivers who provides so much information and tips. He blew me away with how informative he was .
August 23, 2014
Rated 5.0 out of 5.0 by Judy28 Perfect stay
After a very stress-filled trip checking into this Holiday Inn was a dream come true! The staff couldn't have been more helpful and caring. The room was extremely clean, well appointed, and quiet. Breakfast was out. Of this world! So many choices and so delicious!!
The next time I fly out of BWI I will stay there and recommended this place to anyone who will listen!
August 23, 2014
Rated 5.0 out of 5.0 by MSCTraveler Great Place for Business travel
Whether a stop over at BWI or needing to stay for business meetings it is a great place to stay at. The staff was very attentive and very nice. I will stay there again when in the area!
August 22, 2014
Rated 3.0 out of 5.0 by Sensei05 Comfortable enough. Ok service
Unfortunately this is not an Express, however I think for someone who has been a faithful priority club rewards since 2008 with Gold Elite status could at least get a free breakfast at their restaurant. Which they're charging $12 per person. Not much perks for being a priority club reward member there. This is an area where IHG do poorly in and needs to take a good look at taking care of their repeat customers. I did not feel welcomed and or valued at all. I will not stay at this place again and will share my experience to my co-workers.
August 21, 2014
Rated 5.0 out of 5.0 by Nolan54 Excellent service
Excellent service, I did not identify as an IHG member until I checked into the room. The front desk staff were very pleasant and accommodating.
I was not pleased with breakfast, the staff failed to inform me that I could order my food instead of eating from the buffet. Food was lukewarm, and the yogurt was a little soupy from sitting in the ice.
Overall experience, I will be staying at this location again soon.
August 20, 2014
Rated 4.0 out of 5.0 by mlpm Rest stop post travel
Stopped by here after a couple of long flights for a nights rest before heading off for the rest of my trip via light rail. Did the job, shuttle service was handy from the airport and to the light rail station the next morning.
August 18, 2014