Rated 4.0 out of 5 by 178
Rated 1.0 out of 5.0 by matt14 Bad Experience
We booked this room at the last second because the hotel we wanted was already booked. The reason that they had rooms and the others didn't should have set off a red light for us. The area around the hotel does not appear very safe. The stadium is only a few blocks from the hotel. There was construction going around the hotel. After we parked and checked in we went to the room to check it out and there appeared to be a blood stain on the carpet just a couple feet inside the door. After scanning the room from the door we decided that we were not staying. We checked out immediately, we were told all the charges would be reversed. After looking at my credit card bill I noticed that we had a charge from this hotel for the 5 minutes we were actually checked in. Not very pleased with this stop on our trip.
July 7, 2014
Rated 5.0 out of 5.0 by Ms. Oliver My stay at Holiday Inn/Baltimore at the Stadiums
This whole trip was a spur-of-the-moment decision. We were originally planning to travel to Minneapolis to go to the Mall of America, but the floods prevented that. On the day we were to travel to MN, we had to rearrange our whole trip in about three (3) hours. Holiday Inn came through for us in an excellent way. I originally wanted reservations at the Holiday Inn at Inner Harbor, but could not get there. The lady on the the line suggested Holiday Inn/Stadiums, and connected me to them right away (at about 930p that same night). I was able to secure lodging at the Stadiums without any trouble at all, and was allowed to extend my stay for another night, and got a room also for Sunday night after we came back from New York City. Also, the shuttle from the hotel to the Aquarium was excellent and right on time (every 30 minutes until 10p), and was much utilized while we were there. All in all, the entire trip was a pleasant experience, thanks to the Holiday Inn Express.
July 2, 2014
Rated 4.0 out of 5.0 by LL Cool Congested area & Construction Mess
Super close to the stadium. However, you won't be able to walk there. Busy highway and huge mess with construction next door. Take the shuttle. Higher priced than other Holiday Inns and much smaller rooms.
July 1, 2014
Rated 4.0 out of 5.0 by allybballmom allybballmom
You should inform your guests, prior to check in, that there is a fee for parking, one of the best benefits was the pool-not available during the entire stay, also extremely noisy if your room faces the main street because of all the construction. You were saved by the complimentary breakfast-extremely nice.
July 1, 2014
Rated 5.0 out of 5.0 by Spooks Great visit
After battling terrible Baltimore traffic, it was a pleasure to be greeted warmly by the staff at the Holiday Inn Express at the Stadiums. The staff, including Jim the manager, is respectful, friendly, knowlegable about the area and tried to respond to our every need. All areas of the Holiday Inn that we were in seemed clean and bright. We are very pleased and look forward to staying there again soon.
June 28, 2014
Rated 4.0 out of 5.0 by DMC-S A descent place to stay just too bad construction is going on around it.
An overall average place to stay. Unfortunately, construction is going on around it which makes it difficult to get in and out at times.
June 27, 2014
Rated 3.0 out of 5.0 by Fernando1959 some bad some good
Food was cold in the morning got charged wrong amount on my bill front desk staff did not know how to resolve issues
June 26, 2014
Rated 5.0 out of 5.0 by Polll Friendly Staff
if my experience is anything to go by you are guarenteed a very friendly welcome at this Holiday Inn Express.
Staff were very attentive and helpful during my stay.
June 23, 2014
Rated 3.0 out of 5.0 by Louisethesecond Not what we expected from Holiday Inn
Shuttle sevice was the biggest let down. Left us stranded once, after an hour of waiting, they drove right past us, simply forgot. Next time 45 min late. A bit too unpredictable. Hotel noise at night awakened us, very loud, we still can't figure out who or what caused it. We stayed two nights, the first breakfast some things were not being replenished. The second day was better. We have stayed at Holiday Inn before( not in this city) and have always been happy but this stay was dissappointing.
June 21, 2014
Rated 5.0 out of 5.0 by cruising crafter Hotel
I would recommend this hotel to everyone!!! Very clean I give it a 10. Good pool area Room was wonderful extremely clean bed was very comfortable good internet service. Had to do laundry when we arrived and the laundry room was very clean washer and dryer were FREE to use , where do you ever find that? Brand new machines bought laundry detergent from the front desk We had drinks and snacks in the lounge yum!!! Lounge staff very friendly. Hotel staff was the best they went above and beyond. They made great recommendations for diner called us a cab and then sent they hotel shuttle to pick us up after we finished at the waterfront. Greatest staff on earth. I will be back 10 all the way
June 20, 2014
Rated 5.0 out of 5.0 by bjak Accomodating
We have stayed at this property with frequency and it has served our basic purposes which have been to see baseball and tour the city and its specialities. The front desk staff, overall, are very engaging and willing to help. The shuttle staff is always willing to go "out of the way" for you, and the facility is generally neat, clean, and prepared. There is a large construction project going on across the street and this has caused some inconvenience, however, it did not create an impediment for us. We were not happy with the price which was increased $50 from our last stay, and I would assume it will continue to increase when the casino is completed. Nevertheless, we had a good stay, enjoyed the basic breakfast with its variety, and will return in the future.
June 16, 2014
Rated 5.0 out of 5.0 by sumrbabe Great Holiday Inn Express
Clean and comfortable.
Front desk staff and manager very friendly and helpful.
June 16, 2014
Rated 5.0 out of 5.0 by lee 22 parking
the hotel was what we expected for the holiday inn express . but when you stay at this hotel you have to pay $15 TO PARK in their lot. not enough spaces and very hard to get out.
June 16, 2014
Rated 5.0 out of 5.0 by rowmission Great staff, bad location with construction besides
Very noisy and unaccesible location for this Holiday Inn. I enjoyed my stay, but I was isolated,no internet, no wi fi and no sidewalks to walk to and from the building.
The staff did above and beyond to assist in all I did and the morning cooks are the sweetest Holiday Inn have found. They really made my breakfast a pleasant stay.
June 15, 2014
Rated 5.0 out of 5.0 by mac722 NO COMPLAINTS ONLY COMPLIMENTS!!!
Stayed here tues. and weds. Had a great experience! Just read two prior reviews that were not complimentary and wonder if they stayed at the same hotel that I did. What were these people expecting? A four star hotel right on the water? I met many staff and even the pool lifeguard, every single one of them was cheerful, friendly and very helpful. Yes we did have to wait for a room because we came in on an early flight, but they took our luggage and we went off on the shuttle and had a great time exploring. Upon return on their complimentary shuttle(drivers are wonderful) our room was still not ready but they more than made up for it. Between the free shuttle, which they will come and get you, the free charm city bus, and the light rail to the airport, getting around a city we did not know was easy. And yes the Breakfast is wonderful. I just don't understand the negative comments about this hotel.. Would definitely stay here again and would recommend it.
June 13, 2014
Rated 4.0 out of 5.0 by Msullysox Friendly Staff
My wife and I had a really nice stay at this hotel. We drove down from Massachusetts to see the Red Sox, and the entire staff at the hotel were probably the friendliest we've ever encountered at any hotel. The breakfast buffet was great, with a full selection, and the dining area was spotless. My wife and I were especially impressed with Michael, the front desk clerk, and Anthony, our shuttle driver. They were both professional, friendly, and well-mannered. You could tell they loved their jobs. They light-heartedly joked with us about the Red Sox, and made us laugh, while at the same time doing their job. The location of the hotel is the only slight downside, as you are not really a walking distance from downtown. Once again, kudos to Michael and Anthony for a great job ....... We'll see you next year.
June 13, 2014
Rated 5.0 out of 5.0 by xusmc0321 Amazing staff, well managed facility
I've spent a lot of nights over the years in business-level hotels. They are, for the most part pretty generic. As long as they are well maintained and clean, one is about as good as the next.
This hotel, as far as the physical plant is concerned, was fine. Clean, and seems to be well maintained. However, the staff here, as a group, is possibly the best I've ever come across.
They were, as a group, professionals. They were courteous without being obsequious, attentive without being intrusive and from the housekeeping staff through the management, all seemed to genuinely enjoy their jobs.
This facility should be a training center and role model for any aspiring hotel services manager.
June 13, 2014
Rated 1.0 out of 5.0 by monte38 Not a great visit
Parking situation was ridiculous. This hotel is in a sketchy area, our car was constantly approached by panhandlers and window washers when we left the parking lot. When we returned at 11:30 on Saturday, there was no parking in the secured lot, so they wrote us out a slip and told us to go park across the street at the Shell station, which is unsecured. You DO NOT want to leave your car unsecured in this area. The man at the cashier's desk at the Shell had no idea what we were talking about so we had a ten minute wait while he tracked down his boss to make sure it was okay for us to park there. None of the staff apologized for this major inconvenience. The hotel smelled. Check in was a disaster, they said to come over to see if they had a room for early check in and then kept us waiting for over an hour until they finally gave us a room ten minutes before official check in time. Pool area was very run down. Construction across the street was loud. Room was clean, breakfast was good.
June 11, 2014
Rated 1.0 out of 5.0 by SRHC DO NOT STAY AT HOLIDAY INN EXPRESS AT THE STADIUMS
Why DO NOT stay at Holiday Inn Express at the Stadiums? Two reasons:
1) This hotel makes a false claim on its website that it is located in Inner Harbor, Baltimore. Do not be fooled. The hotel is definitely NOT in the Inner Harbor area. It is almost two miles to the Inner Harbor. It is at the Stadiums; the Stadiums are NOT in Inner Harbor. Unless you want to be at the Stadiums, DO NOT stay at this Holiday Inn Express.
2) Hotel charges for parking and then denies hotel guests parking. This hotel charged $15 per night for parking. We paid for two nights, June 6 and 7. On June 7, the hotel parking lot was full and we were forced to park at a Shell Station across the street. When you paid hotel for parking, you expect to park at the hotel parking lot. While the hotel clerk was not rude, she did not even apologize for the inconvenience nor offered to refund our parking fee. It appeared to her to be something quite normal - to deny guests parking after they have paid for parking - see other reviews on the parking problem.
Then, when we tried to park at the Shell station, the Shell employee knew NOTHING about this arrangement. He tried to call his boss but his phone ran out of power. He had to use my husband's phone to call his boss who then gave him the OK to let us park. It took 15 minutes to sort all this out. This was 11:30 pm and this is NOT something any hotel guest should have to deal with late at night.
Unlike the hotel parking lot, the Shell station is not a secured area. So we paid $15 to park at an unsecured space. We might as well be parking on the street.
For these two reasons I will NEVER stay at the Holiday Inn Express at the Stadiums again. If you need parking, DO NOT stay at this hotel because even after you have paid for it, you may find yourself denied parking and sent god knows where. If you want to be in Inner Harbor, Baltimore, DO NOT stay at this hotel because it is NOT in Inner Harbor despite its claims on its website. Plus, the traffic at the Stadiums is horrendous especially on game nights.
June 9, 2014
Rated 4.0 out of 5.0 by DC926 Comfortable and Convenient
This hotel is, as the name implies, very near to the stadiums in Baltimore. There is a building being built right next door and there was also utility work being done in the street. There is gated parking, for a daily fee, and a shuttle van to the inner harbor.
The hotel was fine and the staff helpful. The construction wasn't as noisy as I thought it would be though I was up early. It rained during the night and the water running somewhere (roof, gutters, whatever) did wake me up). It was odd - I could hear running water and it was rather loud.
June 8, 2014
Rated 4.0 out of 5.0 by vbuzz if you don't have a car
Overall, this is a very nice hotel. But I was very disappointed in one thing. They cater to cruisers and allow them to keep their cars parked there while they are at sea. This takes up valuable parking spaces for the paying overnight guests. Therefore I can't say i'll stay there again.
May 28, 2014
Rated 5.0 out of 5.0 by smiley21 HOTLE WAS NICE AND BED WAS COFFY and i enjoyed the smoking room
this hotel is great just wish they had truck parking I will be back again and front desk was great I just like everything about this hotel, and the manger was great also.
May 21, 2014
Rated 4.0 out of 5.0 by EUSA Enjoyable stay
I recently had the pleasure of staying at this location. Once inside, eveything was great. Construction going on next do makes it unfairly unattractive for some. But they are putting a Casino right next door. They also offer shuttles to the Inner Harbor so its a good location if you don't mind being a little ways from there. I wouldn't recommend walking around the area at night because its a little isolated, until they finish the casino.
May 12, 2014
Rated 4.0 out of 5.0 by chem Close to all that Baltimore has
The Stadium HI was a nice facility, but suffered from one locality issue. Because of its proximity to commuter links, the train noise was annoying from about 5 AM on and frequent. If i were to stay there again, I would ask for a room more sheltered from the transportation sounds (if that is even possible).
May 7, 2014
Rated 3.0 out of 5.0 by Nick2302 Comfortable bed and uncomfortable pillows.
The signs everywhere saying "though shalt not" set the atmosphere for a warm cozy stay-not. Getting in and out was interesting, because of the extensive roadworks. I did not welcome getting kicked off the slow, slow internet when working very late. That login procedure is somewhere from the 80's. Room was nice, but those mini pillows are a fail for me. Attempt at charging $15 a night to park the car was a big surprise.
May 4, 2014
Rated 4.0 out of 5.0 by Pattyt98 Great hotel except..
Beautiful hotel, great staff, fantastic shuttle service. AWSOME breakfast! Very, very loud construction that runs 24 hrs...I expected day time construction noise, I wasn't planning on the all night jack hammer...the only down fall...
April 29, 2014
Rated 1.0 out of 5.0 by Maine Mom Never again!
We just returned from a one night stay before a cruise. Chose the hotel because of its location, shuttle and parking package. First impression of the neighborhood, not great. We saw a homeless man wandering with a window squeegee both leaving & returning from cruise. First room assigned was as expected, but faucet leaked copious amounts of water onto the floor of bathroom. Front desk quickly moved us to another room, which was very dirty -- prior guest trash under bed, flip flops left by the window under heater. I guess they don't vacuum. AC unit ran nonstop but didn't produce any cooling, we were too warm all night. Kinda good that it ran nonstop because this room was right on the street and we heard drag-racing cars all night. In addition, a large, loud party was happening down the hall, until at least 2AM. Ran into them on the way to breakfast and they had arms full of hard liquor bottles. We used the shuttle into town for dinner and it did the job. They have a signup sheet at the desk; we were first on the list for that time slot but we ended up holding our 12 yr old on our lap due to the free for all nature of rude guests and no control by staff. Just not anything like we'd expect from HI Express,
April 28, 2014
Rated 4.0 out of 5.0 by Dewayne&Jean Convenient Downtown Hotel with great service
Pros - free shuttle service to and from multiple dinner locations on the hour every hour, inexpensive long-term parking and shuttle to and from cruise ship, clean and comfortable room, very helpful and pleasant staff.
Cons - rooms not near sound proof as we could easily hear our neighbors, mattress softer than most, internet connection was weak and went out frequently
April 11, 2014
Rated 5.0 out of 5.0 by Dick 2 Shed Very good choice
The wife & I went to Baltimore for a couple of Sox games. We’ve never been to the city so looked over some hotels & their reviews. We chose this based on many reviews & were not steered wrong.
It’s in a typical city area – but you have no sidewalks or area restaurants, so the shuttle or a cab is required. The shuttle runs on the hour to several spots downtown going till 10pm – except on a game night, which is until the game is over --- “we never leave one of our guests stranded”. The drivers couldn’t be nicer or more accommodating. The Inner Harbor & the stadium are less than 10 minutes away and the shuttles are clean and comfortable.
They are building a casino next to the place, but the heavy construction not noticeable while we were there – I think that end of the construction is done.
Very, very happy with the three days there – will come again.
April 7, 2014
Rated 5.0 out of 5.0 by ocean26 Front desk
We had to stay because of a family member who was receiving care at a nearby hospital. The front office staff (two gentlemen, one worked days, the other overnight) were extremely helpful. The shuttle van to the hospital was excellent and on time whenever we needed them. The breakfast was absolutely delicious and the cinnamon rolls are out of this world. We were in Baltimore unexpectedly, but this hotel exceeded all expectations. Thank you.
April 5, 2014