Rated 4.2 out of 5 by 151
Rated 5.0 out of 5.0 by Hctrms Wedding acomodation, easy and confortable
My friend chose it for her wedding, smart selection.
July 11, 2014
Rated 5.0 out of 5.0 by Dr Me Comfortable bed, great front desk service
Overall the hotel was great. I saw employees cleaning the parking lot as well as security personnel walking the lot for safety. Was greeted respectfully and friendly by front desk and give the name of next shift person if we needed any help. Very professional. All employees seemed to be seasoned caring individuals who cared to make a difference in your stay.
July 10, 2014
Rated 5.0 out of 5.0 by TravelMan2014 Nice hotel
This is a nice hotel for the value. Guest rooms are nice and clean. would definitely stay there again....
July 8, 2014
Rated 5.0 out of 5.0 by Bridget Bardo Guest
The reason there wasn't a 5 for the comfort was because the mattress needs changing. There was a slump where I guess my guest sat.
I am an IHG member which used to be priority club. The staff made me feel welcome and was given the VIP treatment and I felt like a VIP.
The chef was friendly also.
July 7, 2014
Rated 3.0 out of 5.0 by cj1219 Poor shuttle service for guests
My overall experience was great until the day I checked out. I had reserved my space on a shuttle to take me to the airport the day before I left. The next morning, however, I found out the front desk had overbooked the shuttle and I was kicked off because a flight crew had priority. The front desk suggested I wait for the next shuttle which should be no more than a 15 minute wait. Eventually, after over half an hour, I had to call a taxi so I wouldnt miss my flight. The front desk lady did not even seem apologetic or the least bit concerned. Although the shuttle drivers were great, the front desk needs a better reservation system for their shuttles. That ordeal left a bad taste in my mouth for Crowne Plaza.
July 3, 2014
Rated 5.0 out of 5.0 by TamT Great wheelchair accessibility
I enjoyed ALL of my Crowne Plaza but I was especially appreciative of your wheelchair accessibility in the entire hotel.
July 2, 2014
Rated 3.0 out of 5.0 Disappointing stay
This is the 3rd stay I have had with you this year plus I booked a second room for an assistant. Previously, breakfast was included with my stay which is one of the reasons we chose your hotel for our party of 5 & 2 rooms. This time, I was told breakfast was not included and when I inquired later at the front desk, the man I spoke with was rude when I asked about it. His comment to me, "Let's be clear, breakfast is never included with the government rate, I would have to look at your folio with accounting to see if you were charged or not in the past." He implied that the least I could do is pay for breakfast since I was getting a discounted rate. I remembered then that he is the same man who checked me in the first time I stayed and told me there is a special form accounting needs to honor the government rate instead of the letter my employer provided to me. When I later called accounting, they apologized and said no, there is no special form and they would take care of it. The event we were in LR for was from early in the morning till late evening & I did not have time to go to another hotel so we stayed. Also, in our room, the safety lock was broken and there was no ice bucket. This was quite a disappointing stay compared to the other 2 times I stayed. I won't be recommending it to anyone again. I will seek other options for my stays.
July 2, 2014
Rated 4.0 out of 5.0 by faastfort bedroom airconditioning
Bedroom a/c didn't work. Everything else about our stay was wonderful. Told check-out clerk about this problem at check out.. A water pitcher would have been nice too.
July 1, 2014
Rated 4.0 out of 5.0 by Nana Cat Room
I thought there would be a refrigerator in the room - I guess I just assumed that most hotels have a small refrigerator.
July 1, 2014
Rated 2.0 out of 5.0 by Chuck121212 My Stay
My first room was 76 degrees in June when I opened the door. I knew the A/C was not working. Maintenance came up to "fix" it though it never went below 73. I feel like I should have been offered another room immediately before I unpacked. The next morning I complained and when I returned for my second night I was allowed to move across the hall. That room was cool and comfortable; however, my cable went out. It is a good thing I am a reader. They did offer to comp me a free breakfast but my conference provided breakfast so it wasn't a need. I won't be back.
June 30, 2014
Rated 5.0 out of 5.0 by Sparky1230 Business Trip
Easy checkin. PC upgrade to concierge level appreciated. Clean facility, friendly staff!
June 29, 2014
Rated 5.0 out of 5.0 by Bigbaby77 Very nice place
Clean upscale feel to the place. Good place for business people to stay as well as family's.
June 29, 2014
Rated 5.0 out of 5.0 by WRay Great Stay
Great experience, clean and very attentive friendly staff!
June 25, 2014
Rated 5.0 out of 5.0 by mgmzen great stay
comfortable, great service, convenient location. would definitely recomment and will stay here again.
June 23, 2014
Rated 5.0 out of 5.0 by Ford Nut Great Parlor Suite and good friendly service.
I did not report the noisy air conditioner or the commode until I checked out. It wasn't a big problem, but I assumed that management would like to know before the next party was selected for the suite.
June 18, 2014
Rated 3.0 out of 5.0 by Jtraveller Nice staff, poor drain, worn furniture, comfortable bed, great breakfast
The room furnishings were worn and a chair had some small holes. Told front desk about poor drain in shower, but not fixed during 3 day stay. Stood in. 3" of water.
Room needs more lighting.
Comfortable bed, clean linens, great shuttle, excellent breakfast and friendly manager. Good air conditioning . Reasonable price. Nice Starbucks in lobby.
June 15, 2014
Rated 4.0 out of 5.0 by COV1112 Business Travel
Very Nice for my business trip. Will stay here when in Little Rock, AR.
June 13, 2014
Rated 5.0 out of 5.0 by Spot1 Home away from home
The Little Rock Crowne Plaza has been a home away from home for my sister and me for several years. The staff is exceptional and go above and beyond to make certain guests have a positive experience. I always feel safe in my room and throughout the hotel and enjoy the friendliness of the staff in the bar and restaurant.
June 12, 2014
Rated 5.0 out of 5.0 by Kid Kutty Sr. Clinical Resarch Associate
This was one of the best experiences I've had at a hotel in the past year.
June 12, 2014
Rated 5.0 out of 5.0 by comfie Wedding reception/ overnight stay
I stayed at the hotel niece was getting married and the reception was held there so I stayed overnight after the reception. The staff was friendly and did a good job in making my stay as comfortable as possible. The only bad thing was the elevator was slow and by the end of my stay completely went out and I had to take the stairs. Other than that the stay was good. I would stay here again
June 10, 2014
Rated 2.0 out of 5.0 by Kyle72703 Need Renovation
Poor quality room. Noisy A/C. Noisy toilet. Small bathroom. Poor quality TV. Disappointment pool area. WAY TOO EXPENSIVE FOR WHAT YOU GET. Could not change my room to a king from a double although king was available.
June 9, 2014
Rated 5.0 out of 5.0 by DaveS88 Short stay and a great night's sleep!
In town for business so I had a short stay. The bed was super comfortable and I slept great! The front desk staff was awesome!
June 7, 2014
Rated 5.0 out of 5.0 by Akrobrat Clean and comfortable room with courteous staff
I'm very happy with my stay at the Crowne Plaza in Little Rock. The staff members were professional, courteous, and very accommodating. They provided me with the convenience of an early check-in and were helpful with directions and local restaurant recommendations.
The room was clean and quiet while the beds were very comfortable. Internet service was fast and connecting was easy.
My children and I also enjoyed the breakfast buffet and the indoor / outdoor pool.
We will certainly be back!
June 5, 2014
Rated 3.0 out of 5.0 by wanderer2014 Great Sleeping Conditions
Access to the A.C. controls was much appreciated. I like a cool sleeping environment so the ability to change the temperature to my comfort level was AWESOME! Beds were comfortable as well as the pillows. Overall experience was enjoyable as I would recommend to others.
June 3, 2014
Rated 5.0 out of 5.0 by mrssmooth Great service
Registration staff recognized me as a platinum elite member and upgraded us to the VIP floor. Hotel was clean and has been updated. The restaurant staff were all very attentive and made sure that we had everything that we needed. Excellent service and hotel experience. Would definitely stay here again.
June 2, 2014
Rated 5.0 out of 5.0 by HappyinLittleRock Room Upgrade and Excellent Service
Had to work on my anniversary and was scheduled to stay at the Little Rock Crowne Plaza. Staff was so accommodating and welcoming. They held on to the flowers I had delivered and placed them in my room upon my late arrival, prior to my spouse seeing them. They also upgraded the room to a suite and free breakfast. It was a great experience.
June 1, 2014
Rated 5.0 out of 5.0 by Mr.Huntley I stay here at least 7 nights every month
I love this hotel, the staff is very friendly and I LOVE the breakfast! The location is perfect and there are plenty of nice places to eat dinner in the area. You never know who your going to run into either, a few times I've seen the entire Razorback football staff staying at the hotel. I only thing I don't like about the hotel is the gym, its way to small and all of the equipment is old. Overall I give this hotel a 5/5 because of the staff, the nice rooms & food!
June 1, 2014
Rated 4.0 out of 5.0 by Ozark Love this hotel
Location is ideal for my family"...."....................
May 19, 2014
Rated 5.0 out of 5.0 by Cougar24 Great Customer Service and Accomodations
This hotel by far exceeds my expectations every time I stay here. Hands down this is the best hotel in Central AR. David and Michael G. provide top notch customer service and go above and beyond to make sure that my stay is the best. They ensure all my needs are met and always have a smile on their face. All of the staff is wonderful! The hotel accommodations are exceptional! Highly recommend The Crowne.
May 14, 2014
Rated 5.0 out of 5.0 by Bavry Best Wedding Event Ever!!!!
I cannot say enough about how wonderful the experience of having my wedding at this hotel! Jennifer and Laura answered every little question I had with expertise and helpful suggestions. Even when I had a meltdown the day of the wedding, they were there to help get me through it. No request was too small or too big for these fantastic women and the staff that works with them. Every single one of my guests had nothing but compliments for the courtesy, efficiency and professionalism of the staff. The food was amazing and plentiful. The room was set up exactly as I requested. Even when my sister and daughter presented Jennifer and Laura with an unexpected complication for the reception, it was handled with grace. The rooms were beautiful and probably the cleanest hotel rooms I have ever stayed in. On top of all of that, the price was reasonable and great value for money. I know that many of my friends will be staying at the Crowne Plaza in Little Rock should they need to stay in the city. I will definitely recommend this hotel and it’s superb staff to anyone for any event. One of the best night’s of my life, was made even better by having the fortune to have it managed by Jennifer and Laura!
May 8, 2014