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    Candlewood Suites West Little Rock

    Get Comfortable in Hotel's Suites in Little Rock, AR

    The Candlewood Suites® West Little Rock hotel is in a prime part of town for anyone traveling for business or leisure. The amenities and well-appointed suites will exceed your expectations. With us, there is no need to leave a member of your family at home while you are away, as we are a pet friendly hotel.

    Little Rock is home to many large corporations, such as Welspun Tubular, Stephens Inc. and FIS. We are also near the center of the hospital district in West Little Rock. The hotel's access to I-430 and I-630 is convenient to Baptist Heart Hospital, Arkansas Children's Hospital and St. Vincent Hospital. We also have a complimentary Business Center, free Wi-Fi access and USPS shipping services available to all of our guests to ensure easy business travel.

    For those here on vacation, you'll find our pet policy, friendly hotel staff and the city of Little Rock to be inviting and hospitable. Browse through the Clinton Presidential Library, shop along the River Walk or go to a concert at the Verizon Arena. There is too much to do in just one visit!

    West of downtown Little Rock, the hotel's location is great for guests who want an alternative to corporate apartments or for a temporary relocation. Ask about our accommodation packages. Buy a meal at the Candlewood Cupboard, borrow a DVD from our library and relax in the suite while you "Consider Us Home" during your visit to Little Rock!

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    Quick Info

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accomodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    At Candlewood Suites® hotels, we want you to experience comfort in every sense.

    Getting Here

    Candlewood Suites West Little Rock
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    88%
    Recommend This Property

    Overall Experience

    4.2

    based on 57 reviews
    88%
    Recommend This Property

    Ratings Breakdown

    57reviews

    • 5 Stars
      34
    • 4 Stars
      14
    • 3 Stars
      1
    • 2 Stars
      2
    • 1 Stars
      6

    Customer Service

    By

    July 01, 2015

    Staff was friendly and easy to check in. Helped with suggestions for restaurants and directions.

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    c

    By

    June 27, 2015

    platinumelite

    good stay, rooms nice hotel staff friendly, easy hotel to get too

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    Comfortable Stay

    By

    June 26, 2015

    This is an excellent establishment for extended business stays. You can either use wireless, or they provide an outlet for a network cable if you happen to have one. The kitchenette will help you save money food wise. There is a Kroger up the street. The room was also quiet, even though the whole building was booked. I would recommend staying if you have an extended business stay planned for the future.

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    Poor Customer Service, Sub-Par Accommodations and Low-Value Pricing

    By

    June 24, 2015

    This hotel provided extremely poor customer service, sub-par accommodations and low-value pricing.

    We had an entire baseball team stay at the Candelwood Suites and despite the fact that many of our families were confirmed weeks to even months in advance for two double beds, we arrived at the hotel to find they had changed our reservations to one King size bed. When we brought it to the staff and management's attention to say this switch wouldn't work with the number of people staying in the room, they told us there was nothing they could do about it because all of the double rooms were booked. After push-back, they then offered some of us roll-away beds, but were going to try to charge us an extra $10 for those. We had to push back even further to get them to not charge us for the extra roll-away even though they didn't have our room reservation correct.

    To top it all off, the accommodations are in major need of a renovation. The staff was either not friendly or would not follow through on anything they said they would do, and the rates are comparable to other, nicer hotels in the area.

    Save your money and your frustration and stay somewhere else.

    Posted byHotelStaff
    June 29, 2015
    Dear STL Baseball Mom, I am sorry to hear about your experience at the Candlewood Suites. We understand the frustration you may have felt. At the Candlewood Suites, we try our best to ensure that our guests enjoy their "Home away from Home" experience with us. During your last stay, the Little Rock area was experiencing a city wide event causing all the local hotels to be booked. At the Candlewood Suites, we did have several rooms that had to extend causing your room types to be unavailable. At check in, the room availability situation was explained and a complimentary rollaway bed was offered by manager on duty. However, that offer was declined. Due to the limited number of rollaway beds that are available, it is based on a first come first serve basis. Upon your return late to the hotel that evening, you did request the roll-away bed, but by that time the rollaway beds were already offered to other guests. The next morning the manager on duty was present to assist you. During your conversation in regards to the roll-away bed situation, another mom in your group offered the rollaway bed that she received and was not using. Again, the offer was declined. You stated that you will see later if you still needed one. Front desk staff are trained to take ownership of guest request at time requests is made. We encourage front desk to offer at least 2 different resolutions. If they cannot find a resolution to that situation they will call a manager and ask for support and other types of resolution. Thank you for staying with us at Candlewood Suites Little Rock. We look forward to your return trip to our city Michael Nebergall Director of Operations Candlewood Suites Little Rock, AR
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