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Rated 4.4 out of 5 by 32 reviewers.
Rated 5.0 out of 5.0 by Great service, nice workout room! Service was above and beyond. Really appreciated all the help. It made the stay a lot nicer. We left key cards in the room and needed help with reservations and final costs. The staff was wonderful. Only drawback was that there was no pool. Need a pool! June 25, 2014
Rated 3.0 out of 5.0 by Room was clean and bed slept well Property was old. And you could tell it was a change over. Staff was helpfull June 23, 2014
Rated 5.0 out of 5.0 by great service great hotel had a wonderful time with friends and visiting the Zoo June 23, 2014
Rated 3.0 out of 5.0 by Nice room Overall a nice place to stay compared to other candle woods across the southeast. June 22, 2014
Rated 5.0 out of 5.0 by Home Away From Home We have never stayed at Candlewood Suites before, but booked a week there while visiting relatives because of the AAA rating. This was so much more than we expected. We ended up staying an extra night and there was no problem. I was able to wash all our laundry after two weeks on the road and didn't have to pay for the machines. Laundry detergent was provided for a reasonable cost and I didn't have to come up with a pocketful of quarters. The room was roomy and comfortable, the kitchen stocked with everything we needed, and the noise level incredibly low. It was as if we were alone on our floor. Housekeeping checked with us frequently and took care of every need. And we were amazed at the number of television channels. We definitely will stay at Candlewood Suites again. It was our home away from home for a week. June 19, 2014
Rated 4.0 out of 5.0 by Friendly Staff/Clean Hotel Upon arriving the staff was very friendly and greeted me with a smile. Check-in was a breeze and the front desk person even gave me some suggestions for good local restaurants when I told her I was hungry after being on the road for so long. The room was bigger than I'd expected and was very clean. I enjoyed the large desk that was provided too as it allowed me to spread out my work without being cluttered. The bed was comfortable and I was able to sleep soundly throughout the night. June 17, 2014
Rated 3.0 out of 5.0 by Good Night Sleep This property was overall nice, but I thought it to be on the expensive side for what you got, and it's location. It is in a very industrial area wth very few resturants near. Staff was friendly. June 16, 2014
Rated 2.0 out of 5.0 by Great Staff. Quality and value is quesionable Evening Staff was warm and freindly. Morning staff was non existent until after 7:30am. Room had poor maintenance issues. The cupboard concept while unique is not very helpful for my purposes. Prepared meals would suit me much better. June 14, 2014
Rated 5.0 out of 5.0 by Great room Great Service Very helpful staff, love the beds enjoy the free laundry June 5, 2014
Rated 2.0 out of 5.0 by Wildy Overpriced; Rude Staff. I like the location of this inn. But I would never stay there again. The amenities are all very average, and do not match the price, which was the highest I paid in any city on a recent 2 week trip from New Mexico to Michigan in fact. In fact, after my stay with you, I switched entirely to a different hotel company, so annoyed I was with your inn. And, the staff needs some training. They were NEVER around. And they were dismissive both at check in, during my stay, and upon check out. I felt I had no value to your inn. May 13, 2014
Rated 5.0 out of 5.0 by Great Stay Overall solid value and great comfort. Room had all amenities and made for an enjoyable stay. March 24, 2014
Rated 3.0 out of 5.0 by Non-smoking Policy is a Joke! Walk down the halls and you'll think you're in a bar...smoke smell at every turn. I had to leave my bathroom fan run all night unless I wanted the room to smell like someone was smoking 2 packs a day in it! Very disappointed. February 17, 2014
Rated 5.0 out of 5.0 by Great service, great staff, great value My stay at the Candlewood-Louisville Airport location was one of the best I've experienced. As a regular and seasoned traveler, I have will say the Candlewood ranks up there in my overall top five. The staff, the cleanliness of the room, the quality of professionalism are all beyond top notch. I will make it a point as well as my first stop should I return to Louisville. February 15, 2014
Rated 5.0 out of 5.0 by Nice and Spacious We had a wonderful time and would stay here again. February 11, 2014
Rated 5.0 out of 5.0 by Great place We really enjoyed all about Candlewood. Close to the mega lights under Liuisville which we loved. December 4, 2013
Rated 5.0 out of 5.0 by Great staff! Always a good place to stay when in city, will come again! November 21, 2013
Rated 5.0 out of 5.0 by Wonderful Experience! By far the best stay in Lousiville, Ky, I frequently stay in various hotels around Lousiville and the Candlewood is without a doubt the best experience and has forever gained my patronage. Wonderful rooms, extremely nice staffing, and great atmosphere. November 12, 2013
Rated 4.0 out of 5.0 by Only Issue In the morning around 6-630 showering was a very cool experience. I had two rooms (320 &302) on the third floor and the other occupant had the same issue in the mornings. I would suggest you turn up your boiler when you are full. October 29, 2013
Rated 5.0 out of 5.0 by Staff went above my expectation Met needs of my family when in a pickle and out of town. August 28, 2013
Rated 5.0 out of 5.0 comfortable after staying at another hotel near the airport a few weeks previous i vowed to find a comfortable hotel and no airport noise. I FOUND IT!!!!! Very friendly staff and the room was very comfortable and clean!!!! No doubts in my mind where to go when in Louisville. THANK YALL!!!!! August 20, 2013
Rated 5.0 out of 5.0 by Enjoyed My Stay I enjoy staying at this location near the airport. Very quiet and you don't have to worry about traffic or airport noise. July 4, 2013
Rated 5.0 out of 5.0 by Excellent stay and Service Would recommend to Anyone. The Staff the friendly and go over the mark when it comes to assistin guests. All facilities are maded to make the stay as comfortale as possible. Best stay arrangements better than highly expensive hotels and extended stays February 3, 2013
Rated 2.0 out of 5.0 by Ouch ----- overall poor hotel don't think i will return to this hotel. I travel for a living and this was bad. If i wasn't using points i would have left. broken toilet toilet off of it's mount. part time staff 7 am to 10 pm self check in? never heard of this prior staff dressed in t-shirt as the front desk clerk. room cleaning 3 days a week, nothing on weekends. No breakfast and no close food establishments not up to the usual Holiday Inn Express standards. Overall not impressed!!! January 2, 2013
Rated 5.0 out of 5.0 by Like being at home! We spent seven months at your hotel. Its the next best thing to being home. Your staff was very professional, courteous and very helpfull. I am disappointed that you did not give me my priority club points. When I checked in and gave you my card I was told I would get my points. I just checked my statement and there were no points on file for this stay. October 25, 2012
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