Rated 1.0 out of 5.0 by Lixy We had a mouse in the room.
Even though we were able to change rooms because of the mouse, we were extremely uncomfortable. Bathroom not very clean. We doubt that we ever stay at a Candlewood Property again.
January 3, 2013
Rated 2.0 out of 5.0 by M1802 Filthy Room
I am a platinum member with Holiday Inn, and stay at many hotels. However, this was one of the worst experiences I have had. There were multiple animal hairs on our bed when we checked in. I called and got fresh sheets from the front desk. The man was very nice and brought them up to us. I ended up taking the comforter off the bed, because hairs were on it. There were also animal hairs in the bathroom and living room area. I went to the front desk the next morning before we went out shopping, and asked that the room be cleaned again. The girl helping us was very friendly and nice. However, she told me she didn't see how there were hairs in the room, because it had been cleaned......... Well, when we came back, the sheets had been changed again and the comforter washed. There were more animal hairs under each pillow........YUCK! The bathroom had not been touched! I was just really disappointed with the cleanliness. The staff was very nice, but need to clean better. This has only happened one other time in my many years with Holiday Inn... Very disappointed
November 28, 2012
Rated 5.0 out of 5.0 by TheMidnightTraveler Excellent Property
We have been staying at this Candlewood Property ever since it opened probably about 5 years ago.
Staff is very friendly and fun! (I got a trick or treat bag on Halloween!)
Manager Tressy is GREAT! She remembers who you are by name and can even recognize the sound of your voice on the phone.
Maintenance Man Tom is great. He offers to help you carry your bags/items in, and quickly solves any concerns that may arise.
I have recommended to many of our collegues that they choose this property for their stays in Macon GA.
I have already made my reservations for next year!
November 23, 2012
Rated 5.0 out of 5.0 by machdriver Nice place to stay
Although, this is not a new hotel, it was very clean and well maintained. The staff was friendly and helpful. We pass thru this area several times a year and will be staying there in the future.
November 1, 2012
Rated 5.0 out of 5.0 by Maza Comfortable bed, nice staff
Very nice stay. Excellent staff, good price for the value.
October 29, 2012
Rated 5.0 out of 5.0 by Watt4 Great Place to Stay
Enjoyed our stay there very much. It is so convenient to several restaurants that you can walk to, plus it is in a convenient location to several other shops. Once all the road construction is complete, the hotel will be even easier to get in and out of. The train going by was a little annoying, but all the other hotels in this location had to put up with that, also. Did not use the Cupboard so cannot comment on that.
October 25, 2012
Rated 2.0 out of 5.0 by starrynite I didn't sleep well.
There were hairs on my bed. I had to remove them myself. Cupboards, kitchen, and bathroom were nice though. Very clean other than the bed. There really was no comfortable temperature, and I kept tossing and turning all night.
October 23, 2012
Rated 4.0 out of 5.0 by JennC Very nice staff!!
The staff was very nice and accommodating in allowing an early check-in when we had a last minute change of plans. The rooms was clean, spacious and the beds were comfy. The only downfall was the train that ran all night long and repeatedly woke us up. Next time I will ask for a room away from the tracks. Otherwise, nice hotel.
October 19, 2012