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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.2

    based on 76 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    76reviews

    • 5 Stars
      45
    • 4 Stars
      17
    • 3 Stars
      6
    • 2 Stars
      3
    • 1 Stars
      5

    Everything good except check in

    By

    May 13, 2015

    club

    It took 30 minutes to check in due to errors. The rest of the stay was fine. The mattresses need replaced.

    Posted byHotelStaff
    May 19, 2015
    Thanks you very much for taking time and providing us feedback. I checked there was something with system error it is all fixed. We are changing all the mattresses this month. Will be glad to have you back if your travel bring you back to our area. Regards
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    Nice Beds and Great Service

    By

    May 11, 2015

    I had a great experience at this hotel. Hotel was in good condition and sleep quality of the beds was great. I was very pleased to find this hotel in the Manassas area and I will be back!

    Posted byHotelStaff
    May 19, 2015
    Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future. Regards
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    NOT PET FRIENDLY

    By

    May 06, 2015

    platinumelite

    OVERCHAGE FOR PET. YOU CHARGE$ 75 FOR 1-6 NIGHTS. THIS IS ABSURD. IF YOU CAN CHARGE PER NIGHT FOR AN INDIVIDUAL THAN YOU SHOULD BE ABLE TO FOR A PET.

    Posted byHotelStaff
    May 11, 2015
    Thank you for choosing Candlewood Suites and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I would like to start by apologizing to you for not meeting your expectations. We strive to provide all our guests with a comfortable, “home away from home” experience. I am sorry we failed at that mission. Pet fee you mention is the cost to get the room treatment after guest with pets check out . Because lot of people are allergic to pets. We will take your comments and coach our team to provide better service in the future. Regards GM
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    Great place to just unwind

    By

    April 30, 2015

    Great staff, clean, nice area. Highly recommend this hotel to anyone staying in the Manassas VA area.

    Posted byHotelStaff
    May 02, 2015
    Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.
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