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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    85%
    Recommend This Property

    Overall Experience

    4.2

    based on 107 reviews
    85%
    Recommend This Property

    Ratings Breakdown

    107reviews

    • 5 Stars
      64
    • 4 Stars
      21
    • 3 Stars
      10
    • 2 Stars
      5
    • 1 Stars
      7

    Customer Service was lacking

    By

    May 28, 2015

    club

    The overall feel of the hotel was nice. Due to only being there for a few nights I did not mind not having cleaning services daily. The mini kitchen was a huge plus for me. Also, it was nice to have a direct route to the beach!!

    However the customer service was severely lacking. They did not have adequate supplies for the room to accommodate the number of people even though we booked the room for three people. It also took 3 days to get in contact with someone about fixing a huge mistake they made on my bill and even then they were very rude.
    Sadly the customer service ruined it for me but I will not count out returning if the staffing problem is fixed.

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    A nice stay

    By

    May 26, 2015

    club

    I like the candlewood suites for the convenience of the kitchenette and it was close to many dining areas and the beach.

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    Great location and rooms

    By

    May 26, 2015

    club

    Great location - centrally located and easy access to everything. Staff was knowledgeable and friendly. Room was clean, comfortable and perfect for our trip.

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    Candlewood Suites Melbourne

    By

    May 12, 2015

    Wonderful staff, great location and clean hotel. Highly recommended if staying in the area.

    Posted byHotelStaff
    May 19, 2015
    Thank you very much for taking the time to write a review. The Candlewood Suites Team is elated to hear that you enjoyed your stay with us. In the future, we do hope that you will keep the Candlewood Suites Hotel in the forefront of your mind for your travel needs. Thank you again!
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