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    Candlewood Suites Memphis

    Convenient Memphis Hotel Offers a Comfortable Extended Stay

    Near the Memphis International Airport and the University of Memphis - Candlewood Suites of Memphis is near famous Tennessee attractions as well as the area's most prestigious businesses. In addition to an ideal location - our Memphis extended stay hotel also provides guests with all the comforts and conveniences of home.

    While lodging in Memphis - TN -hotel guests can sightsee at Graceland, hike at Shelby Farms Park and enjoy live music on historic Beale St. Located three miles from the Mike Rose Soccer Complex our Memphis hotel allows our guests easy access to sporting events at the Auto Zone Liberty Bowl and the TPC Southwind Golf Course.

    Business travelers appreciate our Memphis accommodations near the Southwind Business District, the FedEx World Headquarters and the University of Memphis. Corporate offices such as Nike and International Paper are located close to our Memphis - TN hotel.

    During your visit our all suite and pet friendly Memphis accommodations allow you the comfort of continuing a daily routine. Each guest room includes a full-service kitchen as well as complimentary high-speed Internet access. Free guest laundry services and a 24-hour Fitness Center are available and an indoor pool and a gazebo grill are provided for recreation. As you plan your trip we invite you to explore our Memphis hotel rates and book your rooms for an exceptional extended stay.

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    Quick Info

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accomodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    At Candlewood Suites® hotels, we want you to experience comfort in every sense.

    Getting Here

    Candlewood Suites Memphis
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    68%
    Recommend This Property

    Overall Experience

    3.7

    based on 71 reviews
    68%
    Recommend This Property

    Ratings Breakdown

    71reviews

    • 5 Stars
      35
    • 4 Stars
      11
    • 3 Stars
      5
    • 2 Stars
      7
    • 1 Stars
      13

    This facility didn't meet the Candlewood standard

    By

    March 30, 2015

    platinumelite

    The facility could have been maintained better. The laundry room frequently had water pooled on the floor and only 2 washers which is not enough for the amount of guests. The side entrance door which had a card reader that appeared to be ripped out of the outside of the building. The quality of the weekly maid service was sporadic. Some weeks the toilet and floors didn't get cleaned and fresh linens were marginally replaced. The TV service left me guessing as to which channels were available. I asked for a guide and I was told that the channels were different in every room. I have stayed at several other Candlewoods and I have enjoyed a weekly hospitality night which had a light meal and served the purpose of providing a chance for the guests and staff to interact with each other. This Candlewood doesn't offer this and resents other locations that do offer beyond the minimal standards.
    I normally try to honestly express my concerns at any establishment that I am at, and allow them an opportunity to address my issues. My overall experience and my review will be rated on how these issues were handled and I will always try to give the business the benefit of doubt. In this case, the management "Steve" had excuses for each of the issues that I brought up. He seemed only interested in justifying why things couldn't be done better and blaming others. This left me with a negative impression.
    He could learn from his staff who seemed overall more attentive and responsive to the customer needs

    Posted byHotelStaff
    March 31, 2015
    Thank you for taking the time to comment. We apologize for the problems which you experienced during your stay at our property. Please rest assured that your concerns are being dealt with at this time. Again, thank you for letting us know.
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    great experience

    By

    March 23, 2015

    platinumelite

    We stayed for one night and it was a great stay. the place is clean and the staff very friendly.

    Posted byHotelStaff
    March 27, 2015
    Thank you for your comments. We greatly appreciate you taking the time out of your busy day to make them. Please come back and see us again soon!
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    Dirty and needs maintenance

    By

    March 21, 2015

    platinumelite

    We stayed 2 nights, checked out early due to the dirty room, missing paint, and general need for routine cleaning and maintenance.

    Posted byHotelStaff
    March 24, 2015
    Thank you for taking the time to comment. We apologize for the problems which you experienced during your stay at all property. Please rest assured that your concerns are being dealt with at this time. Again, thank you for letting us know.
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    Maintenance and cleaning needed

    By

    March 20, 2015

    platinumelite

    Right up front, we discussed our issues with management when we checked out early, and they refunded and credited points.

    We planned to stay for 3 nights at this property outside of Memphis. We decided to check out a day early, partially due to the overall cleanliness and need for maintenance of this property. The room had several areas of chipped paint, dirty walls, holes in the wall, dirty hallway carpet, etc.

    We were also told when we arrived at 2:10 that check-in starts at 3PM, and they had been full the night before. I mentioned that I have Platinum status, but that did not change anything. We came back shortly after 3 PM, checked in, and were thanked for having Platinum.

    After 2 nights, we were ready to move on. We discussed, listed our concerns, received credits, and hopefully they can spend some time painting and cleaning. They said they are often full, and long-term stays, but the rooms are getting tired.

    Posted byHotelStaff
    March 24, 2015
    thank you for taking the time to comment. We apologize for the problems you experienced during your stay with us. Please rest assured that they are being dealt with at this time. Again,thank you for taking the time to let us know.
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