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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    96%
    Recommend This Property

    Overall Experience

    4.6

    based on 128 reviews
    96%
    Recommend This Property

    Ratings Breakdown

    128reviews

    • 5 Stars
      94
    • 4 Stars
      26
    • 3 Stars
      5
    • 2 Stars
      1
    • 1 Stars
      2

    Excellent place to stay!

    By

    May 20, 2015

    club

    The room layout with the kitchen was very nicely done. It was clean and the we were greeted by friendly staff.

    Posted byHotelStaff
    May 20, 2015
    Dear Edo2015, Thank you very much for taking the time to comment on your most recent stay with us here in Meridian. We are pleased to hear you enjoyed the room layout and friendly staff! We will be sure to pass this on to our team and hope to see you in the near future. Sincerely
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    Clean room no daily service

    By

    May 19, 2015

    club

    We stayed here because we were attending the State Track Meet in Middleton Idaho. Room was clean enough. They only provide shampoo which is a problem for ladies, you would expect to have some conditioner but instead you are roped into buying it in their store. No lotion. Same with breakfast. The items in the store are more appealing than what they offer. the muffins were dry and very few other choices, there was a bagel some bread yogurt and boiled eggs as far as I remember. No milk only apple or orange juice. Mattress was getting old and sagging in the center and it is a full size which is not good for a couple with a 6' male. Pillows are way too poofy so they give you a headache after laying on them all night. The room was clean and the cost wasd affordable. I didn't like the look of the front desk girl she was friendly and did her job but every time we went by the desk she has sketchy characters hanging around with tattoos and piercings and whit ribbed tank tops. The night we checked in there was a drunk guy chatting with her.

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    Staff Service/ Furnishings

    By

    May 12, 2015

    club

    Staff was friendly and met our needs. Wendy helped me arrange our stay and was very accommodating. Chris, day mgr., had the sofa cleaned at my request, although it does need further spot removal, stayed while it was being done and was accommodating. Rosa, housekeeping was helpful in scheduling time for weekly cleaning. When we stay some place for that length of time, I do want the furnishings clean as I would my home. The furniture, drapes and carpet do need to be fresher looking. The one thing that stands out is that staff tries very hard to accommodate the client's time limitations when scheduling services. My husband and I were very comfortable during our month's stay and look forward to staying there for another month soon.

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    Great Front Desk Staff,Uncomfortable bed, lousy maid service

    By

    May 12, 2015

    Front Desk very efficient with high level people skills.
    Maids popped into our room w/o giving us notice that we were not prepared for them to enter. This happened twice within a 12 hour stay.
    Poor bed mattress and old pillows.
    If they brought some discipline to the cleaning staff maids and upgraded the mattresses, pillows and easy chair we would have been very pleased. All else was excellent.

    Posted byCustomerCare
    May 21, 2015
    Dear Dusty Rivers, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our front desk. However, we’re sorry we fell below your expectation regarding housekeeping and the mattress condition. We will address these concerns. I assure you that the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is. Sincerely, Orlando A. Case Manager IHGCare
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