Rated 3.5 out of 5 by 13
Rated 1.0 out of 5.0 by sackettdm Room
I have been staying at this hotel every time I'm in town but the last two time had to be the worst visit ever. I got a rash from the sheets and when talking to the front office they said o-well want do you want me to do about it. I would never stay hear. I would not be as mad but I check out one one early and got other room. I wish someone would call me back.
November 25, 2013
Rated 5.0 out of 5.0 by jeff50 Second Review
I have been staying at this Candlewood Suites for over a month now. I have to say that my stays here have been very good. No motel is perfect. If you are an IHG member and you stay at a Candlewood you should already be aware that they have no pools nor do they provide breakfast. In each room though there is a small kitchen to make your own and the Candlewood Cupboard if you need to purchase small items you might have forgot or to get something to eat. To me this motel cant be beat. Internet is fast, flat screen tvs in the room are great. I can defiantly recommend this motel as a great place to stay.
October 15, 2013
Rated 2.0 out of 5.0 Never Again
So I booked this hotel same day since I was passing thru visiting family. I was already not liking the hotel since it didn't have a pool or breakfast available. We check in and get up to the room, go to turn on the shower and the handle just falls off and is spewing out water. I'm just in shock. The room smelled old and the sheets were stiff. I called the front desk and he came up right away as if he was in disbelief about the handle falling off. He then switched us rooms which was three doors down. This shower worked but the room still smelled stale and old. I left something in the other room and went to the front desk to ask for assistance and the attendant was clearly texting and not paying me any attention. I hate this hotel should be called motel. And no one cared that I was a IHG member. Thanks for the horrible stay.
October 2, 2013
Rated 5.0 out of 5.0 by jeff50 Nice Motel
I like the Candlewood Brand and this is the second one I have stayed at. The rooms are clean and well kept. I would have to say that the only thing I found I didnt like about this stay was the fact that my credit card was charged before I even checked in. It wasnt even an advanced purchase.
September 9, 2013
Rated 4.0 out of 5.0 by bill5501 nice place to stay
very comfortable bed, lots of dining choices nearby
September 6, 2013
Rated 5.0 out of 5.0 by bdbd Brand New Facility
Everything was new and clean. Smallish room, but had kitchennette with all the utensils and a bag of popcorn waiting in the microwave.
August 21, 2013
Rated 5.0 out of 5.0 by LindaV Home away from home!
Over the last 2 years I have stayed at Candlewood Suites a couple dozen weeks. Having stayed at other hotels in the area previously, Candlewood Suites is always my 1st choice. I have found their staff to be professional, responsive and friendly. The suites are very clean and functional with the most comfortable beds, and a full kitchen, complete with full sized refrigerator, microwave, stovetop, coffee maker, pots/pans, dishware and utensils allowing me to shop locally and prepare my own meals, keeping my expenses down. The eating area also doubles as a work station with free Wi-Fi. The large pantry is always open and well stocked with a variety of salty and sweet snacks, frozen meals, fruit, ice cream, beverages, and coffee bar. And if you should want to go out, the area has a wide selection of restaurants and shopping, some within walking distance. You just can’t beat the value at Candlewood!
August 15, 2013
Rated 1.0 out of 5.0 by Discette Room was infested with fleas. Manager unresponsive.
Each year we generally spend about 40 nights at hotels and resorts. Most of our trips last at least 7 days. Until we discovered the fleas, we thought this hotel and this room were in great condition. The location was very convenient for us. We have enjoyed past stays at other Candlewood Suites. We enjoy the full kitchens and free internet access. However, in the future we will not stay at any locations that allow pets and we will specifically request "pet free" accommodations.
We do not own any pets. The fleas were discovered in our hotel room at around 10:00 pm Monday, August 5th. We immediately notified the front desk. Since the hotel was completely full and no other rooms were available, we spent a sleepless night in the room itching and scratching and generally feeling creepy crawly all over. We moved everything out of the room at 6:00 am the next morning. We had to put all the suitcases and belongings in the car because the desk clerk said they did not have any place to keep our bags while we waited for the new hotel room. Later in the day, we were able to check into a room at a nearby hotel. We stayed there for the remainder of the trip.
It has been over a week since we left the hotel and the manager has still not contacted us nor apologized. Every attempt to reach him by phone or by visiting the front desk have been unsuccessful. The only communication from him was a written letter placed under our door in the middle of the night. The letter offered to move us to new hotel or give us 50% off our room for the next three nights. Offering us half-off as if fleas were just some minor inconvenience that we could live with for a few more days is simply unbelievable!
The flea infestation was so bad, that when the front desk clerk and the maintenance manager inspected the room around 7:00 am Tuesday, August 6th, live fleas actually jumped onto our legs within seconds of walking into the room! Yikes! And to think we had already spent three nights in that room before we made the discovery!
Again, we were charged full price for our entire stay and have not received any type of refund or any other offer of compensation from the manager. None of the staff on duty had any authority to help us. All they could do is offer voice mail or to take a message.
August 13, 2013