Rated 5.0 out of 5.0 by GP16 Very responsive staff who make you fee at home
Stayed there for several months while on business. Found the housekeeping and front desk staff to be courteous, professional, and anxious to make the stay a pleasant one.
May 16, 2013
Rated 1.0 out of 5.0 by Rose16 overall stay
This is the worst Candlewood ever stayed at, most of the people staying was working at BP refinery, everyone given different rates, each staff member you talked to gave you a different answer or they coulnt give you an answer, would have to have manager get back to you a day or 2 later. They didnot want construction workers there, felt totally unwanted there, poor management, would never stay there again. Stayed at Southfield, Michigan, candlewood for 4 months, was the best stay, these people should go get lessons from them on how to treat people, even if we are construction workers. Our money is the same as other peoples.
April 18, 2013
Rated 5.0 out of 5.0 by Christine831 Great Place to Stay During Family Vacation!
My husband, my children, and I travelled to the Merrillville area to visit family this Christmas. Our children were 2.5 years old and 2 months old at the time. The hotel was clean and accomodating. Our suite was large enough to sleep all of us, including a port-a-crib for our baby, and a pull out couch for our 2-year-old. There were nice flat screen TVs in both the bedroom and the living area with DVD players, so even after oyr eldest daughter went to bed, we could still watch TV in the bedroom without disturbing her. Also we were pleased to find that the bedroom and living room both had lined curtains that block out the sun easily, allowing our daughter to sleep in later (..Which, to us, is very important! We have stayed in hotels before with sheer curtains, and our daughter has woken up at the crack of dawn with the sun.) The kitchen is fully furnished, including pots, pans, dishes, silverware, glasses, and even carving knives. However, there is no oven, only a stovetop.
January 2, 2013
Rated 5.0 out of 5.0 by Gnol9 Smokers rooms are hard to find these days!
I am a platinum member, so needless to say, I have stayed at MANY properties.This is a great location and the staff is nice and very helpfull. The price is competitive and I will stay here again.
December 19, 2012
Rated 2.0 out of 5.0 by lp123 broken tub, coffeemaker and smoke in hallway
The faucet in the tub/shower fell off as soon as it was touched. If I had been in the shower, it would have fallen on my foot.
The coffeemaker pot was not the right size and coffee spilled all over the countertop.
The worst was the distinct smell of smoke on the 3rd floor. At one time, you could even see the smoke hanging in the air near the elevator.
November 8, 2012