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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    79%
    Recommend This Property

    Overall Experience

    4.0

    based on 48 reviews
    79%
    Recommend This Property

    Ratings Breakdown

    48reviews

    • 5 Stars
      25
    • 4 Stars
      11
    • 3 Stars
      3
    • 2 Stars
      3
    • 1 Stars
      6

    EXCELLENT HOTEL!!

    By

    April 16, 2015

    club

    This is a wonderful clean welcoming hotel. Rooms are sparkly clean and full of amendities all guests would find useful. Great hospitality!
    :)

    Posted byHotelStaff
    April 20, 2015
    Dear Guest, We are very grateful in that you allowed us the opportunity to host your stay, and even more for the very positive feedback you have given us. It is our main priority that each of our guests encounter the great experience we know they each deserve, and are delighted to see you enjoyed your stay. We are thrilled you found our hotel both accommodating and welcoming. Thank you for you loyalty as an IHG Rewards member. We hope to host your stay again in the near future. -Erick Del Angel
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    Noisiest Hotel In Merrillville, next to the Holiday Inn Express

    By

    April 13, 2015

    platinumelite

    Couldn't be noisier unless the I-65 traffic ran through the hotel. 1" gap under my door--may as well have left the door open because the people in the hallway wouldn't have been any noisier.

    Posted byHotelStaff
    April 15, 2015
    Dear Guest, We thank you for allowing us the opportunity to host your stay while in the area. We do apologize, however, that it was anything but great. We apologize for the inconvenience that you encountered with the noise level while in your suite. We do hope you give us the opportunity to host any future visit, so that we may provide the superb experience that we know you deserve and we know we can provide. Thank you for your loyalty as an IHG Platinum member, and we do appreciate your feedback! -Erick Del Angel
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    Friendly Staff

    By

    March 24, 2015

    platinumelite

    Easy Check-In, nice kitchen, well supplied cupboard. Very quiet. Very friendly staff.

    Posted byHotelStaff
    March 24, 2015
    Dear Guest, We are thrilled to hear of your superb experience! We strive to provide the very best experience to each of our guests, and are pleased to know this was so. We are glad to know that your stay was of great convenience, and that you found our staff and amenities accommodating. Thank you for your positive and constructive feedback. We value and appreciate your loyalty as an IHG Rewards member. -Erick Del Angel
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    Nice size room and amenities

    By

    March 23, 2015

    platinumelite

    Good size room with full size fridge. Nice to have this full kitchen when I am there for a week at a time. It was noise outside of the room during the night.

    Posted byHotelStaff
    March 23, 2015
    Dear Guest, We appreciate your feedback. It is of commentaries as such that we may improve the great experience that we strive to provide for our guests, each of their stays. We are glad to know that our rooms were of convenience to you, such as the full equipped kitchen. We do apologize, however, regarding the noise outside your room, we will look into why this was so. We appreciate your loyalty as an IHG Rewards member, and do look forward to host any future stays if in town! -Erick Del Angel
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