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    Candlewood Suites Merrillville

    Located just a few minutes from the shores of Lake Michigan, the Candlewood Suites hotel in Merrillville, IN is located in a beautiful city with plenty to do and see. Whether you are relocating or on an extended business stay, the Candlewood Suites Merrillville Hotel is the place to consider home.

    Business travelers will find several corporate offices within a short distance of our extended stay hotel in Merrillville. US Steel and Purdue Research Park are both within 15 miles of our accommodations. Merrillville also has several major retail centers on the US 30 corridor. The Star Plaza Theatre, the largest venue in Merrillville, is just two miles away.

    While lodging in Merrillville, you can enjoy the convenience of our close proximity to several of the area's most popular attractions. Deep River Water Park and Westfield Southlake Shopping Mall are both just a few miles away. The downtown Chicago, area and several casinos are within 45 miles of our Merrillville accommodations.

    At our Merrillville extended stay hotel, we put the amenities where they really count. Every apartment style suite has a fully equipped kitchen that includes dishes and appliances. Guests can also enjoy our complimentary laundry facilities. Other amenities include a Business Center and a Health and Fitness Center. Book your stay with us today and enjoy excellent rooms and rates at our hotel in Merrillville, IN.

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    Quick Info

      • Check In: 3:00 PM
      • Check Out: 12:00 PM
      • Minimum Check-In Age: 21
      • Late Check Out Available
      • Parking: Free
    • Print Fact Sheet
    • Chat With Us
    • Important Update

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    • Outdoor Gazebo Grill
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

    Getting Here

    Candlewood Suites Merrillville
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    86%
    Recommend This Property

    Overall Experience

    4.2

    based on 101 reviews
    86%
    Recommend This Property

    Ratings Breakdown

    101reviews

    • 5 Stars
      61
    • 4 Stars
      21
    • 3 Stars
      4
    • 2 Stars
      7
    • 1 Stars
      8

    Staff and Management

    By

    August 11, 2016

    I understand training new employees but to leave an employee who is clearly not knowledgeable or confident enough to handle guest with questions and complaints is in my opinion unsatisfactory customer service. And because my party and I weren't told of up charges in our rate where we could have chose to stay or go we were met with some unfortunate extra cost on a trip to bury my grandmother. I like Candlewood suites but I will never let Merrillville serve me again and I travel to my home town frequently.

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    Exceptional Service

    By

    August 03, 2016

    club

    Upon check in for business I met Ruth Ann who was extremely helpful in assisting me in getting a good rate for business travel.

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    Excellent Location; Poor Service

    By

    July 28, 2016

    Prior to check in - I had some questions about my reservation. I emailed the hotel. They did not respond back.
    They did not recognize me as a Spire Elite member; no room upgrade was offered.
    The TV in the room was not working; it played only 1 channel. The DVD player did not work either.
    The AC unit had 3 settings for the Fan: Auto, Low and High. It only worked on Auto.
    I complained about all of this during my stay and at check out. The front desk apologized and said they would credit me with 1 night stay (out of 2 that I stayed). My reservation was with IHG points; they did not credit my account and I created a case with IHG Guest Relations. The hotel did not respond to that either initially. When I complained to IHG again, the hotel's GM called me immediately and re-deposited the points right away. While it is of concern that there were problems with the room it is more upsetting that their customer service is very poor and substandard. Thank you.

    Posted byHotelStaff
    July 29, 2016
    Dear Mr. Guptaraj: Thank you for taking the time to bring your concerns regarding the lack of customer service and that the TV was not functionable to our attention. We value your patronage as a Spire member and certainly want to know if you are dissatisfied in any way. Please accept our sincere apologies for any inconvenience you experienced during your stay. We strive for perfection in our hotel rooms and service, and the comfort of our guests is a top priority. I would like to assure you that the concerns you've raised have been addressed, and the appropriate action has been taken. Again, I want to thank you for taking the time to share your concerns with us. We look forward to serving your future lodging needs. Sincerely, Brenda Davis General Manager
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    Super hotel and very quiet!

    By

    July 26, 2016

    platinumelite

    Great place to stay if you need a quiet, comfortable, clean hotel that is conveniently located and has a great staff.

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