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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    92%
    Recommend This Property

    Overall Experience

    4.5

    based on 202 reviews
    92%
    Recommend This Property

    Ratings Breakdown

    202reviews

    • 5 Stars
      134
    • 4 Stars
      45
    • 3 Stars
      12
    • 2 Stars
      5
    • 1 Stars
      6

    Great Staff

    By

    March 24, 2015

    platinumelite

    Our Company has visited this Hotel many times in the past. I believe all of us are Platinum Elite Members. The one thing that is always a topic of conversation outside of the amenities, is the Great Staff and Service we are provided. All the way down from the Managers to the House Keeping and Maintenance Groups. If your Company is looking for a Hotel Close to the Airport and Restaurants with a Great group of people, you really can't go wrong at this location.

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    OVERBOOKED!!!

    By

    March 17, 2015

    We booked a suite for four of us, however upon arrival at 11:00 pm it was "BROKEN". There was no notice given to us, so that we may try to book another room before we flew in and drove to the hotel. The room they gave us only had one double bed. All other hotels in the area where booked or would cost us twice to three times more for the night. This hotel was sold out too!! So we had no choice by to sleep, the FOUR of us, in this small room. They only had one twin roll away available that when you laid on it you could feel all the springs. My husband had to sleep on a very uncomfortable recliner. When we asked for ice all they had available was a small baggy and would not have more till morning. No ice maker on the property, had to wait for delivery in the morning. Worst thing is, they offered to comp our room but it was really points to the reward program which is not enough for a free room as promised and may blackouts. Wanted to swim in the pool in the morning but it was dirty and uninviting. Only a minimal discount from a suite for four to room that slept 2. All in all - worst stay ever.

    Posted byHotelStaff
    March 18, 2015
    Dear M Mazur: We apologize for the inconveniences you experienced during your one night stay.
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    Really good hotel

    By

    March 07, 2015

    platinumelite

    Nice location, economical , clean and well managed

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    always a pleasure

    By

    March 05, 2015

    This is our go-to hotel when we are in Miami. Staff (kudos to Paulo and Barbara,) are friendly and professional. Location is conveniently close to several restaurants and about a 20 minute walk to a Walmart. We have used the free laundry facilities and have enjoyed the pool and hot tub.

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