Rated 4.7 out of 5 by 34
Rated 4.0 out of 5.0 by Bamabrown43 Great Stay for the Mardi Gras parades
The Staff and room were fantastic. I always enjoy staying at this hotel. The only complaint that I had for this trip was the TV reception. We kept losing the reception during the couple of days we stayed. Not typical of past stays though so hopefully this will be fixed.
February 26, 2014
Rated 5.0 out of 5.0 by acftuscaloosa What a GREAT place to stay...
My husband and I have stayed here twice in the last 6 months, once for a wedding, and once with our 3 young children for Mardi Gras. Each stay was just immaculate. The rooms are very clean and comfortable and I slept better here than I do at home both visits--and we have a newer, double pillow-top mattress at home!
The location of the hotel is perfectly convenient to the local attractions without being too close the to cluttered/chaotic parts of downtown. Although there is a reserved parking lot for the hotel guests, the only suggestion that I would make is for there to be more parking or a parking deck; there didn't appear to be enough parking to accommodate all the guests when we were in town for Mardi Gras. This wasn't an issue for us at all since there were other nearby places to park, but I wanted to give an honest review by mentioning it.
The Cupboard is such a great and useful idea, that I immediately think of it when I'm searching for a hotel. It came in handy several times, especially when we brought the kids to stay. The movie rentals are a nice perk, and the staff was unbelievably kind each time we called on them.
We really enjoy staying here, and we've been meaning to try some of the big, prestigious, skyscraper hotels in the area when we're in town, but we simply can't resists how pleased we've been with staying at this Candlewood. I highly recommend it to anyone looking for somewhere simply cozy and affordable in the area.
February 26, 2014
Rated 4.0 out of 5.0 by PJain Great service
I would explicitly like to mention great customer service by Chad during my stay at candlewood suits in mobile, Alabama. He was very helpful in providing information about the city and taking care of specific room requirements. Thanks Chad.
February 23, 2014
Rated 5.0 out of 5.0 by mskilowatt Best kept secret in Mobile.
Oh WOW!!!! We loved our stay. The staff went all out. By far the best hotel in the downtown district.
February 12, 2014
Rated 1.0 out of 5.0 by jccbarry Need new management and sales team
Request for information from the sales person went unanswered. General Manager was not helpful and has been difficult to deal with and rude. She and has run off all of the people that worked at the Candlewood in Mobile that were helpful and nice to customers. General Manager and Sales Person should be replaced if you expect to keep your customers. I am not going to recommend your hotel any longer and will encourage everyone I know to stay in other hotels, if they continue to operate that hotel. The owner should be made aware of the problems there.
January 17, 2014
Rated 5.0 out of 5.0 by grniedblonde Great Weekend Get Away place For the GoDaddy Bowl Parade
We live in this county, but we decided to get a room downtown and enjoy all of the festivities for the GoDaddy Bowl Parade without having to worry about driving. The room was nice. Staff was courteous and helpful. Our only complaint was we went to bed exhausted and did not stop to think to check the alarm clock. It went off at 4:13 a.m. Also, the alarm clock in the room next door to us went off five minutes later. We realized that to make the 6:00 a.m. flight out of Mobile, you would have to leave that early, but I recommend that Housekeeping Staff check alarm clocks to be turned off for the weekends. Guests checking in on Friday night may not remember either. Thanks!
January 8, 2014
Rated 5.0 out of 5.0 by Daphne W Great staff
Staff made our visit complete; we wanted to stay downtown for the New Years Eve Celebration.
January 4, 2014
Rated 5.0 out of 5.0 by KEGD Warm and safe environment
Wonderful and friendly staff. Very clean and well lit location. We were even impressed by the fact that you could not access the elevator without a keycard. Our first impression upon arriving was "warm and safe environment". If ever traveling through Mobile again, we would definitely stay here without hesitation.
We had difficulty finding the hotel from the front side of it. We found it by accident from the back side because we were making the block to look for it. But the staff acknowledged that they are aware that GPS and maps don't tell people to drive around to the back.....that it is hard to notice them from the front side. They were very apologetic for this.
January 3, 2014