Rated 4.4 out of 5 by 107
Rated 5.0 out of 5.0 by WesternEquestrian LOVED IT
I loved this hotel. We stayed here while we were on our way to Orlando and this hotel was amazing the staff was nice the hotel room was super clean the bathroom was even cleaner! The bed was clean and comfy! The restaurant food was so delicious the staff in there was super nice. The ONLY problem I had was the people who stayed in the room next to us were really loud and their kids were constantly running up and down the hallways yelling very late at night and early in the morning but I DO NOT hold the hotel accountable for that at all the hotel and staff were very nice!
July 24, 2014
Rated 5.0 out of 5.0 by Along for the ride Business trip
Great staff! They remembered us from our last visit. They made excellent dining recommendations. Always friendly.
July 24, 2014
Rated 5.0 out of 5.0 by Jamie184 Good hotel, but not the most attentive staff
Staff can't handle doing more than one thing at a time. However, the room was clean, the pillows good. Not a bad value for the money.
July 21, 2014
Rated 5.0 out of 5.0 by Jo7lee Great stay
The room was very quiet and the bed was so comfortable. The hotel was very beautiful.
July 18, 2014
Rated 5.0 out of 5.0 by fouroranch Great service
Nice hotel located close to many attractions, dining and highways
July 17, 2014
Rated 4.0 out of 5.0 by fouroranch Friendly Staff-Clean Rooms
Stayed two nights and was very comfortable. Rooms were in good shape and clean. Staff was very pleasant and helpful.
Shower curtains in bathrooms were too short and water pooled on the floor with every shower. A review from 2011 also mentioned this and management said they were replacing the curtains. I guess that has not happened yet. Otherwise, good stay.
July 16, 2014
Rated 5.0 out of 5.0 by Johucaes Front Desk
Is important mention that at my arrival the front desk person (sorry, no remember his name) make me feel very confortable and very welcome. his attitude was very friendly and serviceable at all the time.
July 15, 2014
Rated 5.0 out of 5.0 by Private 51 Wonderful Service Always
Would highly recommend and will be staying there again as I've done almost weekly for a and a half.
July 10, 2014
Rated 5.0 out of 5.0 by Jayson1978 Great Hotel and Service
Great hotel and serivce. Very convenient location.
July 9, 2014
Rated 4.0 out of 5.0 by @Chris great dining service
Room was modern and everything was new. Ordered meal to go, it wasperfect.
July 3, 2014
Rated 2.0 out of 5.0 by felton stay at holiday inn mobile
staff was not accomadi\ating at all, rooms were fine, restourant food was just okay but service was not good. will not stay at this hotel again.
July 2, 2014
Rated 5.0 out of 5.0 by Jenn1217 Great Staff
We arrived with 2 cranky kids in tow. Byron was WONDEFUL, he quickly checked us in and answered all our questions without skipping a beat!. The hotel was clean and all staff we met were nice an friendly.
June 24, 2014
Rated 2.0 out of 5.0 by Cruise Junky Noise level between rooms was horrible!
Booked a King Executive room, ended up with two queens. I was on the 3rd floor and the noise from the room right above me was horrible! Didn't need an alarm clock because the people upstairs got up at 5AM. I was still charged for the King room when I checked out and was told they couldn't change the charges. I was also told that a manager would be calling me later that day to discuss the issues, it's been a week and still no call! I stay in hotels 3 to 4 nights a week and this was the second Holiday Inn I tried because of location. Never Again!
June 23, 2014
Rated 3.0 out of 5.0 by Godrocksme Ups and downs
This is a very nice property, but I was so disappointed in the service. I gave an average rating because once I did call back and report to the manager the problems we encored while there, they were fixed and I was refunded some points and a night's paid stay. I could go on about how bad things were but I will just focus on the fact that a somewhat satisfactory resolution was reached. I think things could be better with some staff training and I hope that the promise made to me will be kept. The property was clean and well maintained, but staff traing has to be stepped up.
June 23, 2014
Rated 3.0 out of 5.0 by ambulancesalesman100k nice hotel
nice clean stay, we will stay again while I am in the area. Convenient location
June 22, 2014
Rated 5.0 out of 5.0 by Marinemike Mobile
Very clean and friendly staff, the room was really nice and the shower was excellent. I had a very good stay
June 21, 2014
Rated 5.0 out of 5.0 by Zodiackillah Totally recommend
A must stay if traveling to Mobile AL. No complaints.
June 19, 2014
Rated 5.0 out of 5.0 by Ljow quick stop over
Quick stop over before arriving in Florida - wish they would have had complimentary breakfast!
June 17, 2014
Rated 5.0 out of 5.0 by Arm46 Mobile Airport
Great staff!!!!!!!! Rooms are EXCELLENT. So morden and updated.
June 11, 2014
Rated 5.0 out of 5.0 by Jim.. Mr.James R Mason
Always a pleasure to stay at a holiday inn. I spend 3 weeks a month in a hotel and Holiday inn is always my first choice because I know what I am getting
June 1, 2014
Rated 1.0 out of 5.0 by Dissappointed traveler Not what we reserved
A reservation had been made for 3 people, a standard room with 2 beds. The reservation was guaranteed for late arrival, stated no changes or cancellations allowed. We checked in at midnight and when we got to our room there was only one bed. We returned to the front desk and asked for the room we reserved with 2 beds and were informed no rooms were available. So we asked for a rollaway bed. None were available! The manager refused to compensate us in any way. We will never stay here again.
May 31, 2014
Rated 5.0 out of 5.0 very personable
Staff very good at remembering us when we showed up.
Very kind and real helpfull ...i recommend your hotel to everyone...
Thanks for a very nice stay everytime ..
May 28, 2014
Rated 3.0 out of 5.0 by Margie22 Off week experience
I stay at this property a lot and usually have good experiences. This past one did not measure up to any in the past. When I checked in I had booked 3 rooms. I asked for my preference to be put close to the elevator, this is also on my profile. I do this because I have heavy things to carry. I was put about as far away from the elevator as you could get. While I was struggling down the hall, Wanda, a housekeeper, helped me with my bags. She was really nice and told me to let her know if she could help with anything. That is the service I expect from this property. The man who works the desk is aways very friendly and always calls me by name, I think his name is Tony. I ate one meal there, the salmon. It was okay, not consist any with what I've eaten there before. The gentleman with the accent who does room service is always very nice. The next morning at breakfast there only seemed to be on waitress and a man working the dining room. We had to wait for a while and there was a hair in my food. I did not eat the breakfast and my dinner was comped from the night before. As I said I stay here often and this one bad experience will not keep me from staying there or booking for others for business. Just HOPE this was a fluke and not an ongoing thing.
May 18, 2014
Rated 5.0 out of 5.0 by CaroleS Great Personnel
I spent four days there and was very pleased with the cleanliness. I was, also, very impressed with the helpfulness and friendliness of the employees (day and night).
May 12, 2014
Rated 5.0 out of 5.0 by WillieGeo Loved the pillows, the Salmon dinner was great!
Great hotel. I wish the breakfast had been free, but the food in the restaurant was good. It was one of the best salmon dishes I have ate. I liked the indoor heated pool, a bit small, but it served my needs. The gym was very disappointing, no free weights, at least it had an elliptical machine.
May 10, 2014
Rated 4.0 out of 5.0 by Deb H. Good Stay
I was not immediately able to get the room requested, the phone service was down in the room provided and it was HOT. However, the staff responded and corrected these issues. The room became an excellent alternative, cool and comforting. However, I think something was wrong with the air conditionng circulation in general, the hallways & elevators were very hot.
Overall, a good stay and I must say that is due to the WONDERFUL staff you have. If there was a problem, they really tried to take care of it.
April 30, 2014
Rated 5.0 out of 5.0 by Rautrey64 OUTSTANDING FOR BUSINESS STAY
I have stayed at this location numerous times over the previous 2 years on business. My stays have always been top notch. They suit one on business perfectly. I must say Byron is always welcoming me when I walk through the door by calling me by my first name. Samuel has not been here as long but has provided the same top notch service as Byron and it is greatly appreciated.
April 29, 2014
Rated 5.0 out of 5.0 by ConnieSue Excellent Hotel
I had a wonderful stay at the hotel. The room was clean and comfortable. Room service was excellent, and the staff was very professional and friendly. The bed was a little firm for my taste, but overall was very comfortable. I would definately stay there again.
April 8, 2014
Rated 3.0 out of 5.0 by SLR4676 Nice location But...
The room was nice. Hotel seemed clean. Location was close to freeways and was easy to get around town, but the sound proofing of the rooms leaves something to be desired. I could hear when anyone left their room on my floor, and the person in the room above me definitly did not know how to walk softly...If you stay here it would be a benifit to stay on the top floor or request a room without anyone in the room above you.
March 30, 2014
Rated 4.0 out of 5.0 by tim1 Great place
If the bar tender would leave his personal cell phone alone and pay better attention to his guest, I bet his tips would improve greatly!
March 29, 2014