Rated 4.3 out of 5 by 201
Rated 5.0 out of 5.0 by kekoj652 Joy to stay
I have always had a great stay at this facility.Staff is top notch.
August 3, 2013
Rated 4.0 out of 5.0 by Fishbone Friendly Staff
I had one of the best experience with the staff. They were friendly and always willing to assist. There's not much of that anymore.
August 2, 2013
Rated 5.0 out of 5.0 Great
We stay overnight very good with everything. Had to stay after check pass noon. The staff didn't have a problem with us staying a extra hour and half. Would stay there again.
July 31, 2013
Rated 1.0 out of 5.0 by Vidala20 Worst Holiday Inn EVER
My family and I needed a place to stay on our way to Georgia and I. chose this hotel because of location and the fact that its a Holiday Inn and I am an IHG rewards member. The room smell like smoke, the bath room was the smallest I have ever been in and you can hear everything in and out of the hotel room. It states the they have a 100% money back satisfaction guarantee but I doubt it. This hotel has made me rethink if I should use holiday inn any more.
July 31, 2013
Rated 5.0 out of 5.0 by wood good value for your money
Price very reasonable when you've got clean rooms and very helpful staff.
July 30, 2013
Rated 5.0 out of 5.0 by wood Great people
The service is great. Rooms are quiet and comfortable.
July 26, 2013
Rated 5.0 out of 5.0 by Goodwrinch Great Service
I was able to relax at this Hotel Gerald, Tasha Housekeeping made my stay very enjoyable. I would recommend this Holiday Inn to all my friends and family.
July 25, 2013
Rated 5.0 out of 5.0 by PDouglasB Comfortable Stay and Great Service
The Staff, from the front desk to housekeeping are great. They are all both friendly and professional. Each person I deal with remembers my history, needs and prefferences. The staff at this location are the main reason I return to this property each time I go to Mobile, AL.
July 24, 2013
Rated 5.0 out of 5.0 by wood Very clean
Wife pointed out that room was very clean and comfortable. Staff very friendly. Food was very good and affordable.
July 24, 2013
Rated 5.0 out of 5.0 by EDDIE48 great service
front desk very helpful and friendly. house keepers seem very happy , all in all a nice stay
July 22, 2013
Rated 5.0 out of 5.0 by wood Clean and super staff
Rooms, restaurant, hallways, lobby clean. Staff always super nice. If I have a problem it is always taken care of. I stay at different motels and this is my favorite.
July 21, 2013
Rated 4.0 out of 5.0 by Kearnsk Front desk staff very pleasant
Hotel was good but a little old. Our bathtub had paper looking patches in it. Other than some hwy vehicle noise it was good.
July 20, 2013
Rated 5.0 out of 5.0 by RRBF2261 Holiday Inn Mobile West
Always a pleasant stay. Nice staff and wonderful room
July 16, 2013
Rated 4.0 out of 5.0 by Bourbon Thank you for a pleasant stay!
While we stayed only one night at your property, the stay was most pleasant. The staff was outstanding. I was traveling with my dog and the property and staff were very accommodating. I would stay here again should the opportunity arise.
July 8, 2013
Rated 5.0 out of 5.0 by mimi86 Great Service and clean room
The service and employees were helpful and very friendly. Rooms were very quiet.
July 7, 2013
Rated 5.0 out of 5.0 by arkay Good rate for a nice room with breakfast
I don't know what to say. The staff was great, the room was nice (really large) and the price was right. One observation was the room was too large for the 40-inch TV. This is the first time I have every stayed in hotel/motel where the room was this large. It had a nice new 40-inch TV that looked small across the large room
July 3, 2013
Rated 5.0 out of 5.0 by PDBAU Holiday Inn, Mobile, AL
The staff at this location is execellant. They are the main reason for my continue return to this hotel. They are an assit to your company.
July 1, 2013
Rated 5.0 out of 5.0 by wood great service
From the front desk to housekeepers everyone has a smile, a kind word and ready to serve you. Very comfortable rooms.
June 30, 2013
Rated 5.0 out of 5.0 by wood great room
Motel looks like it is brand new. It is very clean and comfortable.
June 22, 2013
Rated 5.0 out of 5.0 by TerriK Epitome of Southern Charm and Hospitality
I love this hotel! I travel across the country on business, and when in the Mobile area, this is my choice of places to stay. It's not always the most convenient to the area that I am working, but the warm and friendly staff makes it worth any inconvenience.
Tashia and Gerald are always so warm and welcoming. It's so refreshing to have them call your name when you walk through the door - "It's so good to see you again" or "Hey, welcome back."
This hotel staff sets the bar for customer service - they go above and beyond, from their assistance and recommendations on places to eat, directions, suggestions on sites, etc. Top notch!
The rooms are quiet and comfortable. As a Priority Club Member, I am offered an upgraded if one is available. I have had very few issues while staying here - once, a latch lock didn't work, and maintenance repaired while I was out during the day, and another there was a problem with the telephone, and it was replaced once brought to the front desk's attention. I don't expect perfection from any hotel - but, I do expect response and excellent customer service. I have never been disappointed from this hotel.
Simply stated - Outstanding on every level - thank you for making a difference!
June 19, 2013
Rated 5.0 out of 5.0 by Phil61 Very friendly and knowledgable staff
Stayed here 3 weeks on business and there are no complaints the lounge the property the staff and the manager made me feel like family
June 19, 2013
Rated 4.0 out of 5.0 by nitababy housekeeping, beds ,rooms , service was great
food was decent with a nice small menu . bar service not so much. atmosphere was not for the customers more for the bartender. music was loud and offensive. Pool was very clean and nice as well.
June 17, 2013
Rated 5.0 out of 5.0 by BandBinBP New Rooms and Great Service
Holiday Inn is always a good stay - however this staff I think was above good - they were very professional, kind, courteous, and provided for all of our needs. I would highly recommend this hotel if you are in the area.
June 15, 2013
Rated 5.0 out of 5.0 by wood my stay
Nice clean pool. Rooms very clean with microwave and fridge in room. Ice and vending on all floors. Rooms quiet.
June 9, 2013
Rated 5.0 out of 5.0 by TBurks Just passing through
Stayed one night. The place was just fine. It was clean and comfortable. The manager, Gerald, was very nice and helpful in recommending places to us.
June 6, 2013
Rated 5.0 out of 5.0 by Jimbo75 Nice hotel
Great location, convenient to sites. Staff very helpful. Hope to return for a longer visit.
June 6, 2013
Rated 5.0 out of 5.0 by Theodopolous Feels like coming home again
I can come here once or twice a year and the front desk makes me feel like I'm a regular here.
The smoking in the lounge was a bit obnoxious...
May 22, 2013
Rated 5.0 out of 5.0 by wood feels like home
Staff always friendly. Everyone always very helpful whether directions, good restaurant or whatever. Always clean and comfortable rooms.
May 20, 2013
Rated 5.0 out of 5.0 by wood comfortable bed
Bed is very comfortable. Rooms are clean and fresh. Room very quiet.
May 12, 2013
Rated 5.0 out of 5.0 by EDDIE48 great staff
everybody that works at this holiday inn is friendly , from the manager all the way to the house keepers . great place to stay
May 9, 2013