Rated 4.2 out of 5 by 40
Rated 5.0 out of 5.0 by blue555 great
the entire staff was very helpful and friendly beds were comfortable and great pillows.wifi very good. close to shopping eating and good part of town .be sure to get you gas at murphy usa cheapest on gas and goodies
July 29, 2014
Rated 5.0 out of 5.0 by Clint22 Clean and Comfortable bed.
Excellent customer service and great housekeeping.
July 27, 2014
Rated 4.0 out of 5.0 by Carol509 quiet room and friendly, caring staff
This is our hotel of choice on each visit to Montgomery. The staff is friendly and attentive. The rooms are quiet and roomy. The location is perfect for shopping and dining without all the traffic hassle.
July 24, 2014
Rated 5.0 out of 5.0 by sjtdelgado Great experience
I loved staying at this hotel and the staff was absolutely amazing!
July 15, 2014
Rated 4.0 out of 5.0 by LotusFlower Spacious room with a WOW! factor
We arrived at the Candlewood Sutes in Montgomery, AL on our way home to N.C. and were greeted by a great pair of hosts/hostesses at the front desk. Check-in was easy and once we arrived at our suite, I was amazed at the size of the room, the layout, and the kitchen/dining area. The table served multiple purposes and was the biggest surprise. The A/C worked well and was easy to turn to a more comfortable temp. The bedroom and bathroom were spacious, as was the living room with a pull-out sofa and recliner. There was a nice television in both rooms, but the TV in the bedroom was missing the remote. As a result, we could not change the channels nor watch the DVDs that we borrowed from the front desk/lobby area in the bedroom, and there was no DVD player in the living room. I was disappointed about that and did not get the requested assistance I needed before we left. We could hear the children in the room above ours running back and forth as we lay in bed. The light above the vanity in the bedroom did not work, but there was a large closet and natural light.
July 13, 2014
Rated 5.0 out of 5.0 by stevereno Quite rooms
Although this hotel is close to the interstate you would never know because the rooms were very quite.
July 7, 2014
Rated 5.0 out of 5.0 by cowboyjbk pleasure
We always try to stay at the Candlewood hotels because of the separation of the bedroom form the suite.
July 7, 2014
Rated 1.0 out of 5.0 by Gms35 No water! Poor communication between shifts.
We stayed here for during our military move from Montgomery, AL. Because we have a large family, we had requested adjoining rooms and were told that they would make every effort to satisfy that request, or at least put us next to each other. We ended up in opposite corners of the hotel.
We checked in at about 10:30 at night, and my husband and sons went to their room. It turned our not to have running water. The girl at the front desk came to investigate and said that since they were sold out, they couldn't move them to another room. They did offer to send him to another hotel, but by that time it was almost midnight and the nearby hotels were sold out as well so they had little choice but to stay there. She assured my husband that in the morning they would re-assign him to a room near mine with running water.
The next morning I went by the desk before we left for the day and the morning shift had not been informed of any of this. I explained the situation and they also told me that they would send someone to fix the water, but also that they would move my husband to a closer room for that night.
When we got back to the hotel that evening, I went to the front desk to ask about the new room. The evening shift had NO IDEA about any of this, so I explained once again. They never did move us closer, but the water had been fixed in the room, so we just left it at that.
The experience was very frustrating and we ended up paying for a room with no water.
July 3, 2014