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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    89%
    Recommend This Property

    Overall Experience

    4.3

    based on 77 reviews
    89%
    Recommend This Property

    Ratings Breakdown

    77reviews

    • 5 Stars
      48
    • 4 Stars
      15
    • 3 Stars
      7
    • 2 Stars
      3
    • 1 Stars
      4

    Candlewood Suites stay

    By

    May 17, 2015

    club

    the stay was very good and relaxing. The front desk people were very friendly and welcomed me when I checked in. Thought my stay was free but got charged anyway. Will have to check on why I was charged.

    Posted byHotelStaff
    May 19, 2015
    Ms. Jennifer: I am so glad your stay was a positive one, I will look into why your stay was not complementary. I assume you were staying on points through our returns program. I appreciate the positive feedback and will share with our staff. Sincerely, Michelle Prad GM CWS Montgomery Alabama
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    Great staff, comfortable and clean room.

    By

    May 12, 2015

    I would return without hesitation. The staff were very knowledgeable, pleasant and helpful. The property was convenient to a wonderful choice of restaurants and shopping.

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    Excellent experience

    By

    May 11, 2015

    We enjoyed our stay at Candlewood as always. We will be back!

    Posted byHotelStaff
    May 19, 2015
    Good evening Catgirl11: We appreciate the review and look forward to providing lodging assistance for you anytime you are coming through Montgomery, Alabama. I will share your review with the staff and make them aware that all things matter to our guests. Look forward to meeting you the next time you are in town. Michelle Prad GM CWS Montgomery, Alabama
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    Where was front desk staff?

    By

    May 10, 2015

    This was a nice, clean and quiet hotel. Michelle and the housekeeping staff were just finishing our room. They moved in our luggage and were very friendly. The towels were great. The only problem we had is there was no one at the front desk when we checked in. And when we checked out there was no there again. After 5 minutes we left as we had pre-paid the room. A bell or buzzer might help to alert staff that someone is waiting.

    Posted byHotelStaff
    May 19, 2015
    Good Evening Carolinaboy: Thank you for the comments about your stay when you visited Montgomery, Alabama last week. I have shared your comments with the housekeeping staff and the front desk because attention to detail is what matters the most in our industry. I am glad everything was ok, in the room however the desk has been made aware that they missed you at check out and for that we apologize. We do look forward to seeing and visiting with you in the future for all your future travel needs. Michelle Prad GM CWS Montgomery, Alabama
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