Rated 4.1 out of 5 by 133
Rated 5.0 out of 5.0 Birmingham
This is an excellent hotel. We only stayed one night but the room was the best we have stayed in for a long time.
October 3, 2014
Rated 3.0 out of 5.0 by peejay08 Very friendly staff and great breakfast
The staff was very friendly and the breakfast was great. The room was clean, but had peeling paint on the ceiling and the lock on the bathroom door did not work. I was also not able to connect to the internet. I requested help from the staff, but to no avail. The following morning I was told that I had been given the wrong pass code. Overall the stay was good though.
September 30, 2014
Rated 5.0 out of 5.0 by MrsMatthews Great service, Great smelling hotel
Wonderful stay. Patrick was an awesome front desk staff. Check-in was fast room was ready and keys right at counter prepared for the check-in. Great fragrance as soon as you walk in the hotel. Fresh updated features.
September 29, 2014
Rated 5.0 out of 5.0 by philmont traveling to family reunion
just a great hotel for the cost with a great breakfast
September 26, 2014
Rated 3.0 out of 5.0 by Army guy71 bad smell
The hotel was OK, but it did have a very bad musty smell in the rooms.
September 25, 2014
Rated 4.0 out of 5.0 by ArkiesBulldogs Good location for overnight stop while traveling.
This HI Express location is in a good location when stopping overnight on travels through and west/south of Montgomery. The hotel is somewhat isolated, but is well maintained on the exterior and has been updated in the lobby and hallway areas since a previous stay two years ago. The room is as expected for the brand, everything was in place, clean and comfortable. We did request an extra set of washcloths/towels as there were only two of each in the room. The staff provided and was very accommodating.
September 24, 2014
Rated 4.0 out of 5.0 by ramjet1 Ramjet III
The check in was very good. Beds and room were comfortable.
Disappointed in the hotel not having the gift bag to offer us as IHG members.
Also this is the first HI that didn't have sausage gravy for the biscuits.
September 18, 2014
Rated 5.0 out of 5.0 by kosciusko kid great room good food
The room was great and bed very good. The breakfast was very good and hot. Employees very nice.
September 18, 2014
Rated 5.0 out of 5.0 by Guardrex Great Stay, Friendly Staff, Coming Back !!!!
I had a fabulous stay at the Holiday Inn Express Montgomery on Troy Highway. Everything was fantastic - clean room, friendly service, delicious breakfast, and the staff went above and beyond. I was just passing through this area and needed a break from driving - I picked the perfect spot. I travel for a living and will definitely be stopping here again. Thanks for a great stay !!!
September 14, 2014
Rated 4.0 out of 5.0 by velocity22 Comfortable stay and reasonably priced
I have stayed at this hotel several times over the last few years. It's always comfortable and has breakfast available at 6:00 AM. The only thing I don't like is that there aren't many good restaurants nearby.
September 3, 2014
Rated 5.0 out of 5.0 by Wreck Car Business Trip
This is a great place to stay. Just far enough off the interstate to not have to deal with all the congestion. The staff was very helpful and friendly. The hotel was clean and the room was very comfortable. I would stay here again if I have to come back to the area.
September 2, 2014
Rated 5.0 out of 5.0 by bobfla713 great stay
they always greet you with a smile, they ask if there is anything they can do or get you, and in the morning the manager is there to greet you while entering the breakfast area. they really do care about you at this location
August 31, 2014
Rated 2.0 out of 5.0 by kurt1115 This experience wasn't as good as before
We stay here every year on our way down to the beach. Normally, we are treated very well by staff from the front desk to the housekeepers. This year, we seemed to come at a bad time. Staff was not nearly as friendly as before. They really need to use the words "Thank you," and "you're welcome." Was greeted as a club member rather than Platinum and after I showed my card, she still said the computer said I was Club so that's what she goes by. We went to our rooms and the kids started to get their swimming suits on, in all stages of undress, the door opens and another family barges in. They had given our rooms to someone else. It took us over 30 minutes to get it straightened out. Then, they canceled our keycards so then none of us could get in the room. Another 15 minutes to work out that problem. We booked a room for 6 and the bathroom had 3 towels! No sheets or blankets for the pull out bed. Pool had no towels and it took over 2 hours to get maybe 6 more towels for the 15 of us still at the pool. We will try it again next year but I really hope the customer service they once had has returned. We like the hotel but it was just too full of problems for us to come back.
August 30, 2014
Rated 5.0 out of 5.0 by CandyRed1999 Great Service
The staff was great, there was a good variety for breakfast. The bed was pretty comfortable. I wished I could have had more time to enjoy the pool and the fitness room.
August 21, 2014
Rated 5.0 out of 5.0 by CandyRed1999 Great Customer Service
The hotel was convenient to where I was going. Jay was the best, she went over and beyond to help me in the situation that I was faced with. I really appreciated all that she did for me. I would recommend this property. I wished I had more time to enjoy the amenities. I will be staying at this property again.
August 18, 2014
Rated 5.0 out of 5.0 by Den62 Relaxing stay
A comfortable place to rest. Bed mattress was good and a variety of pillows to choose from. The staff was more than willing to change my room due to a water leak. I came in without a reservation and the staff worked to find me a room and signed me up for the rewards program. I will be seeking IHG hotels in all my travels.
August 17, 2014
Rated 5.0 out of 5.0 by joeythe took dogs
We stay at hotels that take dogs and this was the only one that had any rooms that night.
August 13, 2014
Rated 3.0 out of 5.0 by bigd66 not the most modern facility
budget priced but the facility is in need of a remodel
August 13, 2014
Rated 3.0 out of 5.0 by wrpdmg overall service good
good stop service good, room was satisfactory but
would to see more freebies in the room for convenience
I like the matress and sheets but towells are always
August 8, 2014
Rated 3.0 out of 5.0 by Marc82 Comfortable bed abd mediocre service.
You get what you pay for, a cheap room nothing more.
I have stayed in worse in the past. The quality was decent, for the price. I was more so disappointed with the deteriorating of the bathroom and how staff handled the problem. The neighborhood was run down also resulting in a little discomfort. The hotel was well lighted and clean for the most part. Internet service and cable were both decent. The location is only 10 minutes from all tourist attraction's. I would probably recommend a friend.
August 6, 2014
Rated 5.0 out of 5.0 by Deskset Traveling Through
Although the hotel was older, it had been refurbished and was nice.
The staff was excellent and went over and beyond to make our stay enjoyable by recommending a restaurant and received a discount because we were staying at the hotel. They also were having free hotdogs and chilidogs in the lobby, offered by the manager. We had water, soft drinks, and trail mix offered to us because of being a club member.
July 28, 2014
Rated 1.0 out of 5.0 by Business Travel (Alabama) Business Traveler
This hotel location did not meet expectations for business travel.
July 28, 2014
Rated 5.0 out of 5.0 by Daspokesman Good times
Loved my stay. This is a great place for families, singles and business!
July 28, 2014
Rated 5.0 out of 5.0 by RetiringNavyVet joy in the morning
great breakfast and relaxing jacuzzi bath; best overnight of a three day cross country drive and numerous business travels. Arrived late at night and hesitated as hotel located behind a shuttered business; however the immaculate property and cheerful staff won us over at check-in.
July 28, 2014
Rated 5.0 out of 5.0 by Bluebird52 Peace and quiet
Hotel is great! I I didn't have any problems with my room or my stay. The ladies at the front desk were very nice and helpful as to letting me know where I can get a bite to eat. Overall my experience was great. Only thing is they don't have a jacuzzi by the pool. I love a great jacuzzi to relax in.
July 25, 2014
Rated 5.0 out of 5.0 by fugdannon Good things start at the top.
The manager was very helpful and friendly. It was reflected in all the staff. Wonderful people. The breakfast is fantastic. I would recommend this hotel to anyone and when I come back I will be staying here.
July 24, 2014
Rated 5.0 out of 5.0 by Reighn9 Great breakfast selections
Pleased with complimentary beverages in room refrigerator, more than one packet of coffee that was not decaf and a choice of tea. Room was quite comfortable, but I couldn't close the outer drapes to completely darken it. My only other complaint was the 2nd floor ice machine was out of service. Everything else was excellent and I think this was the best internet connection I've ever had in a hotel.
July 15, 2014
Rated 4.0 out of 5.0 by Showbiz Mom Happy again
Holiday Inn came through again. We didn't get in until 1 am and didn't have any issues checking in. We will continue to seek out this hotel for future stays.
July 12, 2014
Rated 5.0 out of 5.0 by pjjones All that i needed
The room was comfortable a good amount of space everything i needed was there in the room i had read reviews before so kind of knew what to expect however the smell in the bathroom was more than i wanted to deal with i have to admit that is the only thing that was bad about the stay if they figure out that and fix it they will have a top 10 place.
July 9, 2014
Rated 5.0 out of 5.0 by KYAnne Nice Enough
Everything was as expected. Pool was small and not sure how clean but okay. Breakfast staff was attentive. Front desk staff seemed distracted and not too focused on me when I was checking in - kind of like she just wanted to get me through the process as quickly as possible and get rid of me. Room clean and bedding nice enough.
July 9, 2014