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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.6

    based on 241 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    241reviews

    • 5 Stars
      192
    • 4 Stars
      31
    • 3 Stars
      4
    • 2 Stars
      7
    • 1 Stars
      7

    Great Place to Stay!

    By

    May 03, 2015

    club

    I would highly recommend this hotel to anyone. Very clean and quiet. Staff was very friendly and helpful.

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    Good Location

    By

    April 30, 2015

    Have stayed here many times due to it's location, price, comfort and cleanliness. Would recommend this hotel to travelers on I-77 and those spending time in the Norman Lake area.

    Posted byHotelStaff
    May 02, 2015
    Dear HD FLHTC; Thank you so much for being a valued IHG Gold Member! We also thank you for the 5-star review of our Award Winning Candlewood Suites, Mooresville/ Lake Norman! We know you have choices when coming to the Mooresville area, so we are pleased that you have found our accommodations to meet your needs! We look forward to seeing you soon! Sincerely, Karen McCrory, Operations Manager
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    overcharge

    By

    April 27, 2015

    platinumelite

    they did not respect the late check-out when they allowed me to check out at 4pm

    Posted byHotelStaff
    April 28, 2015
    Dear Larry 56, Thank you for writing a review about your recent stay with us. I certainly appreciate you taking the time to bring your concerns to our attention. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. However, please accept our sincere apologies for any discomfort you may have experienced due to the extra fees you were charged for checking out after 6:00pm. We do honor our IHG Reward Platinum Members a late check out without penalty but unfortunately your departure was after 6:00pm on a night the hotel was completely booked. If you would like to discuss this matter further please feel free to contact me at 704-360-4899 ext 5000 at your earliest convenience. Kind Regards, Melissa N. Cruz General Manager
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    GREAT stay. Will be back again next year

    By

    April 27, 2015

    Decided to stay in Mooresville while on our way from Toronto (Canada) to North Myrtle Beach for golf as a friend had recommended a restaurant in the area to visit. Did some online searching and found this hotel to be within our budget. Although our GPS took us on an extended route to the hotel (a map would have been much easier and faster) when we pulled up we were immediately impressed by what we saw. There was a police officer in the parking lot so we were concerned about safety but he told us there is nothing to worry about, just keep our car doors locked at night (he was there on other matters). The front desk staff was very friendly and the room/facilities were phenomenal. I found the bed to be firmer than I desired but that is just my preference. Will definitely be back to this hotel for our trip next year!! HIGHLY RECOMMENDED!!!

    Posted byHotelStaff
    April 29, 2015
    Dear Shane S., WOW! Thank you so much for such wonderful comments about our Award Winning Candlewood Suites, Mooresville/ Lake Norman!! Your group was a pleasure to have here, so I'm glad you had a great experience! Our staff strives to make a memorable, home away from home experience, so I'm thrilled you had a great stay and will be returning! Thank you again for taking the time to write such a glowing review! Sincerely, Karen McCrory, Operations Manager
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