Rated 4.8 out of 5 by 35
Rated 5.0 out of 5.0 by JoeMBridget Outstanding
My wife and I had to move our sons family for work . The hotel couldn't have done more to help . We will be visiting North Carolina again and I was a bonus that it is pet friendly ,clean and set in a great location
Joe & Bridget
October 7, 2013
Rated 5.0 out of 5.0 by bellabetc Lovely
Exceeded our expectations for an economical hotel. Rooms were appointed in a contemporary style. Tasteful, comfortable, and very clean, It is important to keep it this way.
October 6, 2013
Rated 5.0 out of 5.0 by Pikemedic GREAT PLACE TO STAY
The staff is GREAT. From the moment we walked in we were treater like family. I made this trip to go meet my sister that I had never met and the staff made our stay great. I would like to thank Tina for going out of her way to make our day great.
October 2, 2013
Rated 5.0 out of 5.0 by GranBee Comfortable, spacious room
We enjoyed our two rooms side by side for our family reunion over this past weekend. (There were 8 of us.) The check in was simple, and your employees were super nice. Ample parking. We were used to breakfast with our hotel stays, but McDonald's was very close and Starbucks, so that wasn't a big problem. Thanks for everything!
October 2, 2013
Rated 5.0 out of 5.0 by Stevey2kv Nice place
Very nice rooms..comfortable atmosphere ..will definitely stay here next time..
September 27, 2013
Rated 5.0 out of 5.0 Best place to stay in Mooresville
The rooms were clean and roomy. Definitely get a lot of bang for your buck. The staff was friendly and helpful. Check in and check out was a breeze. I would totally recommend you stay here when you're in the Mooresville area!
September 11, 2013
Rated 5.0 out of 5.0 by liketotravel Wonderful facility and staff!
We were having a mini family vacation and chose this property from on-line site and reviews and we were not disappointed. The suite was actually like having our very own apartment, Clean, quiet, roomy and comfortable for three people easily. Thanks to the staff for their answering questions and making us feel at home.
September 11, 2013
Rated 5.0 out of 5.0 by Panch1 Remote with quiet location
Tucked in a valley for a quiet night sleep. Close to everything so there is no struggle to find food.
August 10, 2013
Rated 5.0 out of 5.0 by Salv24 Short and sweet stay
Clean room and super friendly staff. It was great that I did not have to leave my dog with strangers. There was plenty of room and an apartment size refrigerator. I could have cooked on the available stove if I had wanted to.
July 24, 2013
Rated 5.0 out of 5.0 by MisterZ Never Fail
These folks never fail to impress me. I think they wrote the book on customer service. If you're looking for clean and comfortable rooms at a reasonable cost and want unparalleled customer service then this is the hotel for you.
July 22, 2013
Rated 5.0 out of 5.0 by MisterZ Home away from home....
I have stayed at Candlewood Suites Mooresville a few times now and am never disappointed. The staff and management are great, VERY attentive to customer needs and comforts. It's the closest thing to being home. This property could easily be used as a model for training others on customer satisfaction and guest service. I spend over 125+ nights a year in hotels and CWS Mooresville is my favorite. Mel and her staff are tops in my book.
June 18, 2013
Rated 1.0 out of 5.0 by Mislead13 Misleading
We booked our family of 5 - 2 adults and 3 teens in a room that said it would accommodate 5 only to find out that the hotel did not have rollaway bedding or any other form of bedding for the 5th person. We called the reservation line and was told the 3 children could sleep in a queen bed together - 3 teenagers, girls and a boy. Really? They then told me to contact the front desk and we were told that we would have to pay for another room at a discounted rate, or check out. I went back onto the website thinking I perhaps missed something and for the fun of it put 5 adults in to book the same room and it accepted 5 adults! But it only sleeps 4. The front desk clerk brought me blankets and a pillow and my son had to sleep on the floor! I left a message for the General Manager and still no call 5 days later! I would never recommend this hotel or any Candlewood Suites with the service I received at the hotel and on the reservation line.
June 7, 2013
Rated 5.0 out of 5.0 by SandT Terrific Location with Friendly Staff
We spent four months at this location and it became home to us. The staff is excellent. They were very accommodating for requests we had and always friendly and welcoming. We utilized all the amenities the hotel offered, the free laundry, the exercise room, the indoor pool, the business center, the free rental of movies and extra items they have on hand for free daily loan i.e., umbrellas, small appliances etc. When our son and family came for a night to visit they provided a baby bed and extra bedding in our room, again, very helpful and responsive to our needs. The hotel location is convenient and close to restaurants and shopping. Thank you to the Mooresville/Lake Norman Candlewood Suites staff for a memorable stay! You all are wonderful!
June 4, 2013
Rated 5.0 out of 5.0 by Brian19 Coke 600
Nice location. Closer to everything and easy to get to and from. The rooms were very nice and comfortable. Well worth the money! Only draw back and it sounds silly, but there was no trash can in the bathroom. Definitely would stay again.
May 31, 2013
Rated 5.0 out of 5.0 by DMC59 Great service
Since we needed accomodations that would accept a dog we chose Candlewood. I was happily surprised at the cleanliness of the rooms. The staff was extremely friendly and helpful. We won't be traveling with a dog in the future, but would still stay at Candlewood.
April 27, 2013
Rated 5.0 out of 5.0 by dixiegirl Loud maids
Over all value is great, i would stay again but will request an end room. This is the second time i have stayed a week at a time. I worked nights and needed days to sleep but the cleaning service and or maintenance was always hitting the walls or something...they were loud. Never anyone at the front desk, sometimes the phone would be there to dial 0 and sometimes i had to stand and wait. Love the rooms and the full kitchen. Some pantry items are reasonable and some were pricey. Maybe a survey asking what type of items guest would like to see would help.
April 11, 2013
Rated 5.0 out of 5.0 by christopher2998 These girls can't be beat!! And new guy!
This place for the $ is one of the friendliest, cleanest and most comfortable places in the Lake Norman area. The staff always goes out of their way to make our stays wonderful. The full kitchen comes in so handy. We stay often as we are building a home in the area. I would recommend this place to anyone staying in the area. See ya next week girls!!! Chris and Stephanie
March 26, 2013
Rated 5.0 out of 5.0 by Lake2lake Great place to stay!
Brand new, super clean, modern and comfortable! Loved the comfortable beds. It was great to have a full kitchen (no oven) with a dishwasher and ice maker! All the necessary dishes, glasses, silverware, and cookware. Staff was super friendly and helpful. Loved the FREE guest laundry, too. This place is a new build in an up and coming area. Not a lot of stores, restaurants, etc. nearby. If you are looking for nightlife, this is not the place for you. If you want a beautiful, squeaky clean, comfortable place to stay you've found it. Highly recommend!
March 21, 2013
Rated 5.0 out of 5.0 by Rach81 Great Stay!!
I have been staying at Candlewood Suites on a weekly basis and it has been great. Staffs great and rooms are comfy.
March 20, 2013
Rated 3.0 out of 5.0 by MilitaryFam Expensive but did the job
We got in the receptionist was over worked phones ringing and she had to wash towels but no one else was there so people were waiting in the lobby and on the phones. The room was nice clean and had everything you needed for the most part. My husband didn't care for the bed had a sheet that kinda sounded like plastic. We made reservations early and could only get a one bed they don't have pull out couches so our 4 year old slept with us. The biggest thing was NO breakfast. For the cost of the room that shocked me.
March 8, 2013
Rated 5.0 out of 5.0 by JDiddy What a great place
I stay here every opportunity that I am in town. Love the all suites options with the full kitchen and loaner equipment. Room is always clean, comfortable and always a smiling face at the front desk. The Manager Melissa always upgrades me and leaves a special welcome note on my key packet. She transferred from another hotel and so did I. Love the bbq grill cant wait to use it when weather is better. Good job CW! I'm loyal for life
March 5, 2013
Rated 5.0 out of 5.0 by christopher2998 Feel like your at home
This is an excellent run hotel. Everything is clean and fresh. Staff is great to work with and even let us have a late checkout. They have some pet friendly rooms which is a must for us. We are building a home on Lake Norman and plan on staying here often until our home is complete. Thanks to the great staff! Chris and Steph
February 9, 2013
Rated 5.0 out of 5.0 by lovcars Great Second Home
This is our first stay at a Candlewood Suites and we were very pleased with the accommodations, amenities, the staff and the location. We usually stay at other nearby lodging, but found it noisy from the Interstate. The Suites are much quitter due to their particular location. We were very surprised by all the kitchen amenities in the room. We settled in for a weeks stay and enjoyed the room like it was our own home, albeit a little cozier. We plan to stay again when we visit our kids and enjoy the close location to their home. Of course, due to the new construction there are a few things (inexpensive construction, settling, etc) that needs to be maintained and I believe it will take a very good maintenance program to keep the units up to the quality expected. That said, I expect the staff will be up to that challenge based on our interaction with them during our stay. Our Daughter always stays at a Candlewood on her business trips and loves the amenities and comfort. Not to be left out is the value of the properties.
Love the new decorations to add color to the property common areas..See you soon..
February 7, 2013
Rated 5.0 out of 5.0 by JAZZYCT Friendly and comfortable
I would definately stay here again.The staff was very friendly on all shifts. The rooms are big and beautiful and have everything you need. There were many friends and family staying here at the same time. Thanks to the staff letting us use thier meeting room we were all able to bring in the New Year together. I also liked the fact that they were pet friendly so I didnt have to leave my dog behind. The location was perfect with plenty of places to dine and shop close by. The room pricing was the best in the area and right off the highway.Very happy with our stay. The next trip to Mooresville, I will be staying here again!
January 4, 2013
Rated 5.0 out of 5.0 by Smithfamily Great and affordable
We purposely went out of our way to stay at this hotel as we traveled for the holidays. They are a great price (even with the pet deposit for our dogs) and the room was fabulous. We loved it so much that we made a follow-up reservation to stay here on our way back! Thank you for an amazing stay.
December 26, 2012
Rated 3.0 out of 5.0 by profit Staff
Hotel facilities were great....pool was under repair...bummer. Staff seemed a bit inexperienced....recv'd no wake up call..was pretty upset.
December 19, 2012
Rated 5.0 out of 5.0 by KB64 Brand new and great service.
This location was only 9 weeks old when we stayed. Very nice rooms. Kitchen area was wonderful. Very spacious, loved the long desk area and flat screen t.v. Beds very comfortable. Location is great, close access to freeway but hotel is in a quiet area. Staff very friendly and helpful. Would definitely recommend and would stay there again.
November 2, 2012