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Rated 4.7 out of 5 by 139 reviewers.
Rated 5.0 out of 5.0 by What could be better There is no breakfast . Please add to our stay. This is one of the best ways to compete with other hotels in the IGH network. January 23, 2014
Rated 5.0 out of 5.0 by great stay my daughter and husband stayed as part of the honeymoon trip. January 15, 2014
Rated 5.0 out of 5.0 by great place great comfy place to spend the night - great amenities with kitchenette in the suite - nice friendly staff January 14, 2014
Rated 5.0 out of 5.0 by Met all our expectations One of the nicest rooms we have stayed in in quite a while. The quality was excellent and the staff was very helpful and nice. The room was well stocked and we were very comfortable. Have already recommended this hotel to our friends. January 2, 2014
Rated 5.0 out of 5.0 by WOW I never say WOW but this hotel ia a WOW I stay 160 plus nights a year at hotels, I have been staying at Holiday Inn hotels for over 26 years and this place is the best. I stayed with my two boys and they just loved being here, they felt like they were home and really had fun. Very nice staff and the whole set up was wonderful. We will be back again and again. Not all of the Candlewoods are this way, maybe only the new ones are this nice. But what ever Holiday Inn did to this one they should keep doing. THANK YOU AND SEE YOU SOON! January 2, 2014
Rated 5.0 out of 5.0 by Great property and great staff I have stayed at this Candlewood Suites property 10 nights since it opened in the fall of 2012. My wife and I, along with our 2 dogs, recently stayed here for a holiday shopping weekend. We stayed on December 13 and 14. This location is within a 1/2 mile of exit 33 off Route 77. This location is really great is you are attending a CMS race, have business in Charlotte, or want to visit the local race shops or Lake Norman. It's very easy to hop onto 77 and get to Charlotte itself, or to the Concord Mills Mall. There is a McDonald's near this property, and a couple of other nearby dining choices, but if you head north on 77 about 3 miles to exit 36 there are literally dozens of restaurants to choose from. Tip: If you are attending a race at CMS, ask the front desk for directions via the "back-way" through the city of Mooresville to the track. The rooms and grounds at this property are always spotless. I don't always need a full kitchen in my room, but it sure comes in handy ! They have a very nice and super convenient dog walk. The indoor heated pool is always warm and inviting, and is very relaxing. They offer 24/7 free Maxwell House house coffee in the cupboard, and it is always hot and fresh. The cupboard also has sodas and snacks for sale, and often times it saves me a trip off the property. The grounds are quiet and include a gazebo and 2 nice outdoor gas grills for use by the guests. They also have free DVD's that can be watched in your room. Melissa C [the manager] and her staff are always friendly and helpful. I prefer this location to others in the area thanks to it's amazing staff. Everyone has s smile, seems genuinely glad for your business, and is willing to help you in anyway that they can. I already have reservations for another 2 stays at this property in February and May of 2014, and strongly recommend it to anyone that needs a hotel in the Charlotte area. December 24, 2013
Rated 5.0 out of 5.0 by Southern Hospitality The facility was very clean and comfortable. The staff was welcoming and friendly. They were knowledgeable about the area and provided excellent directions. I would highly recommend this hotel to others. November 26, 2013
Rated 5.0 out of 5.0 by Great New Hotel New hotel off I-77 & Hwy 21 in Mooresville. Fairly close to shopping and race shops. Very clean and comfortable. Would highly recommend. November 23, 2013
Rated 5.0 out of 5.0 by Easily one of my favorite hotels I really enjoyed my stay here. The rooms were enormous and the beds were very comfortable. A very clean and well kept hotel overall. The staff were friendly. I really couldn't get over how excellent the rooms were - they were amazing! November 18, 2013
Rated 5.0 out of 5.0 by Unsurpassed service and staff Another great stay in "The Woods", Candlewood Suites Lake Norman. I have never been disappointed at this hotel. Best staff, best management, best hotel. Period. November 2, 2013
Rated 5.0 out of 5.0 by Great choice Didn't know about this hotel it's tucked away by itself. Great property. October 19, 2013
Rated 5.0 out of 5.0 by Best value in Mooresville! Nice 4 - night stay, kids loved the heated pool! Room amenities were great! October 19, 2013
Rated 5.0 out of 5.0 by Clean and close to everything. This is the second time we stayed at this hotel. Both times we had a really good experience. Would recommend this hotel. Clean and comfortable rooms, friendly and accommodating staff. October 16, 2013
Rated 5.0 out of 5.0 by Comfortable and well appointed room Only one item that needs to be addressed in the room was the bath tub - very noisy, creaked loudly when standing in it - reported it to the front desk. Otherwise we enjoyed our stay. October 16, 2013
Rated 5.0 out of 5.0 by Outstanding My wife and I had to move our sons family for work . The hotel couldn't have done more to help . We will be visiting North Carolina again and I was a bonus that it is pet friendly ,clean and set in a great location Joe & Bridget October 7, 2013
Rated 5.0 out of 5.0 by Lovely Exceeded our expectations for an economical hotel. Rooms were appointed in a contemporary style. Tasteful, comfortable, and very clean, It is important to keep it this way. October 6, 2013
Rated 5.0 out of 5.0 by GREAT PLACE TO STAY The staff is GREAT. From the moment we walked in we were treater like family. I made this trip to go meet my sister that I had never met and the staff made our stay great. I would like to thank Tina for going out of her way to make our day great. October 2, 2013
Rated 5.0 out of 5.0 by Comfortable, spacious room We enjoyed our two rooms side by side for our family reunion over this past weekend. (There were 8 of us.) The check in was simple, and your employees were super nice. Ample parking. We were used to breakfast with our hotel stays, but McDonald's was very close and Starbucks, so that wasn't a big problem. Thanks for everything! October 2, 2013
Rated 5.0 out of 5.0 by Nice place Very nice rooms..comfortable atmosphere ..will definitely stay here next time.. September 27, 2013
Rated 5.0 out of 5.0 Best place to stay in Mooresville The rooms were clean and roomy. Definitely get a lot of bang for your buck. The staff was friendly and helpful. Check in and check out was a breeze. I would totally recommend you stay here when you're in the Mooresville area! September 11, 2013
Rated 5.0 out of 5.0 by Wonderful facility and staff! We were having a mini family vacation and chose this property from on-line site and reviews and we were not disappointed. The suite was actually like having our very own apartment, Clean, quiet, roomy and comfortable for three people easily. Thanks to the staff for their answering questions and making us feel at home. September 11, 2013
Rated 5.0 out of 5.0 by Remote with quiet location Tucked in a valley for a quiet night sleep. Close to everything so there is no struggle to find food. August 10, 2013
Rated 5.0 out of 5.0 by Short and sweet stay Clean room and super friendly staff. It was great that I did not have to leave my dog with strangers. There was plenty of room and an apartment size refrigerator. I could have cooked on the available stove if I had wanted to. July 24, 2013
Rated 5.0 out of 5.0 by Never Fail These folks never fail to impress me. I think they wrote the book on customer service. If you're looking for clean and comfortable rooms at a reasonable cost and want unparalleled customer service then this is the hotel for you. July 22, 2013
Rated 5.0 out of 5.0 by Home away from home.... I have stayed at Candlewood Suites Mooresville a few times now and am never disappointed. The staff and management are great, VERY attentive to customer needs and comforts. It's the closest thing to being home. This property could easily be used as a model for training others on customer satisfaction and guest service. I spend over 125+ nights a year in hotels and CWS Mooresville is my favorite. Mel and her staff are tops in my book. June 18, 2013
Rated 1.0 out of 5.0 by Misleading We booked our family of 5 - 2 adults and 3 teens in a room that said it would accommodate 5 only to find out that the hotel did not have rollaway bedding or any other form of bedding for the 5th person. We called the reservation line and was told the 3 children could sleep in a queen bed together - 3 teenagers, girls and a boy. Really? They then told me to contact the front desk and we were told that we would have to pay for another room at a discounted rate, or check out. I went back onto the website thinking I perhaps missed something and for the fun of it put 5 adults in to book the same room and it accepted 5 adults! But it only sleeps 4. The front desk clerk brought me blankets and a pillow and my son had to sleep on the floor! I left a message for the General Manager and still no call 5 days later! I would never recommend this hotel or any Candlewood Suites with the service I received at the hotel and on the reservation line. June 7, 2013
Rated 5.0 out of 5.0 by Terrific Location with Friendly Staff We spent four months at this location and it became home to us. The staff is excellent. They were very accommodating for requests we had and always friendly and welcoming. We utilized all the amenities the hotel offered, the free laundry, the exercise room, the indoor pool, the business center, the free rental of movies and extra items they have on hand for free daily loan i.e., umbrellas, small appliances etc. When our son and family came for a night to visit they provided a baby bed and extra bedding in our room, again, very helpful and responsive to our needs. The hotel location is convenient and close to restaurants and shopping. Thank you to the Mooresville/Lake Norman Candlewood Suites staff for a memorable stay! You all are wonderful! June 4, 2013
Rated 5.0 out of 5.0 by Coke 600 Nice location. Closer to everything and easy to get to and from. The rooms were very nice and comfortable. Well worth the money! Only draw back and it sounds silly, but there was no trash can in the bathroom. Definitely would stay again. Brian NJ May 31, 2013
Rated 5.0 out of 5.0 by Great service Since we needed accomodations that would accept a dog we chose Candlewood. I was happily surprised at the cleanliness of the rooms. The staff was extremely friendly and helpful. We won't be traveling with a dog in the future, but would still stay at Candlewood. April 27, 2013
Rated 5.0 out of 5.0 by Loud maids Over all value is great, i would stay again but will request an end room. This is the second time i have stayed a week at a time. I worked nights and needed days to sleep but the cleaning service and or maintenance was always hitting the walls or something...they were loud. Never anyone at the front desk, sometimes the phone would be there to dial 0 and sometimes i had to stand and wait. Love the rooms and the full kitchen. Some pantry items are reasonable and some were pricey. Maybe a survey asking what type of items guest would like to see would help. April 11, 2013
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