Rated 4.5 out of 5 by 160
Rated 5.0 out of 5.0 by gram61 Clean and comfortable
We have stayed at this Holiday Inn Express for the last three years on our way to Myrtle Beach. The rooms have always been clean and comfortable. The staff has always been courteous and helpful. It is a beautiful area with lots of restaurants nearby.
September 2, 2014
Rated 5.0 out of 5.0 by JJW427 I will be back
Staff was excellent---Housekeeper was perfect, room was spotless. I stayed 3 nights. 4th floor
Breakfast was good...would like chocolate milk
Light in the dressing area wasn't bright enough.
August 28, 2014
Rated 4.0 out of 5.0 by oregonbob7788 good serive
This hotel had excellent customer service. The hotel called us since we left some luggage at the hotel.
August 26, 2014
Rated 5.0 out of 5.0 by Snogeese The quality of my stays are consistent!
Every time I visit, which is quite frequently, the staff welcomes me by name. Check-in is quick and easy! My room smells fresh and is cleaned well. Any request is quickly addressed by the staff. It's a great place to rest while you're away from home!
August 26, 2014
Rated 5.0 out of 5.0 by yfd95 clean and confortable
Hotel was clean and service was great. Breakfast was good. Plenty of food available. Staff was very helpful.
August 24, 2014
Rated 5.0 out of 5.0 by jen3082 Nice hotel
We stopped here on our way down to HHI. The room had a small kitchenette that included a sink, microwave and mini fridge. The decor was updated and very nice. Bed was comfortable. We booked online for 2 adults and 2 children. The only thing that I didn't love was I thought I was getting two queen beds but I was informed at check in that ALL the rooms in the hotel have only one bed (King or Queen) in the room with an optional sofa bed. That would have been fine but we arrived at midnight. We just wanted to fall into bed and sleep instead of having to move th coffee table and open up a sofa bed.
August 22, 2014
Rated 5.0 out of 5.0 by Gaeta45 Lovely room, clean and up to date
We enjoyed our stay in our spacious and well appointed room
We were so comfortable we slept passed breakfast but did enjoy it the next day. Definitely a nice place away from home.
August 22, 2014
Rated 5.0 out of 5.0 by john151 Convenient, nice hotel
Try this hotel instead of relying on other big name brands. You will be pleasantly surprised.
August 18, 2014
Rated 4.0 out of 5.0 Fast and Friendly
Beautiful and relaxing hotel just don't plan on a late swim as the pool closed at 9 pm.
August 16, 2014
Rated 5.0 out of 5.0 by JoniVSNY Great stay and function host
Guest services always pleasant and proactive
Local public area clean , well lit and accessible
Grounds well kept and pleasant
August 6, 2014
Rated 4.0 out of 5.0 by Bartman90210 Good value
Overall a good value. Good breakfast, friendly clerk and fairly clean.
August 4, 2014
Rated 5.0 out of 5.0 by Q427 Wedding
Went to NC for my Nieces wedding. This HI Ex was 15 minutes from Lake Norman area where the wedding was. Super convenient.
We used points and you would of thought that we spent a million dollars with them. Everyone we talked to were friendly and very helpful. If I am ever in this area again I will definitely stay here. The area has everything you need.
July 31, 2014
Rated 5.0 out of 5.0 by Drash Staff very accommodating
Was very pleased with hotel front desk staff and the helpfulness of them
July 30, 2014
Rated 1.0 out of 5.0 by Honesty2014 Bring your own cleaning supplies
Chewed gum on floor, hair on bed and poor room lighting.
July 23, 2014
Rated 5.0 out of 5.0 by AndyD187 modern design and relaxing
Great room. Very comfortable bed. Shopping and dining nearby.
July 22, 2014
Rated 5.0 out of 5.0 by neocharles Clean Hotel, Comfortable bed, Great Service!
This hotel exceeded my expectations. Holiday Inn Express is certainly a hotel I would stay at again. The only issue I had was the refrigerator was not working in the first room, so they easily moved me to a new room and I was set. The bathroom floor had some rust stains from a leaky connection on the top toilet bowl - but no visible leaking, so didn't bother me any! Pillows were great, temperature was easily controllable in the room, and the internet was quite reliable.
July 21, 2014
Rated 5.0 out of 5.0 by safetybobtn No Dogs
I chose this hotel because the HIX at exit 36 has so many people with dogs, big and little, staying there. This is a service animal only hotel.
July 20, 2014
Rated 5.0 out of 5.0 by heart10 Great stay
we brought a baseball team to the location, staff was nice, rooms layed out great and was very clean
July 16, 2014
Rated 4.0 out of 5.0 by Snogeese Very Accommodating Staff
The hotel was attractive. After I got into my room, they decided to change my room. I am a light sleeper and because there was a large party coming the next day, they decided to change my room. Two staff members helped me move and escorted me to my new room. Great hospitality! The only complaint I had was that the room was not adequately dusted and that dust mites were abundant. So I asked that my sheets be changed and they did so accordingly. I should have pointed out that the headboard and night tables were very dusty but I didn't realize this until after they changed my sheets. The only criticism I had about the food was that the eggs were microwaved. However the sausage and bacon and other breakfast options were great! I will stay here again!
July 16, 2014
Rated 5.0 out of 5.0 by Briannlisa Best stop from Ohio to South
This is our second stay at this HHI and been very pleased both times. This is 8 hrs from Cleveland area and 4 hrs further to Charleston or Hilton Head. Rooms are all suites. Very clean and comfy! Breakfast is always a plus with great coffee!
July 15, 2014
Rated 3.0 out of 5.0 by Jean056 Clean Rooms and Comfy Bed
The bed was extremely comfortable. As a traveler on the road and just needing a place to spend the night I thought the price could be lower.
July 8, 2014
Rated 3.0 out of 5.0 by precious4 Shower did not work!
I had to be moved to a second room next door as my shower did not work, the shower lever was not there! I unpacked and then was going to take a shower at about 12:30 as I was to be at my sister's at 2 p.m. for a cookout for my mother's 86th BD. As I discovered the shower did not work I called to the front desk and they sent someone up from housekeeping to "show me how to operate the shower", which was stupidity at the highest. It was a maintenance problem, but housekeeping is to report any nonworking defective items to maintenance and obviously this had not been done. Anyway, I was an hour late getting to my mom's BD party and the housekeeping personnel was extremely rude. I let it be known this had upset the timing of my day greatly as I had to repack and move next door! I also was not told of the 3-day change of sheets, etc., and had to call down for more towels the second day. Minor problems, but overall a good stay.
July 2, 2014
Rated 5.0 out of 5.0 by AnotherSatisfied Visitor Comfortable spacious rooms
The room was comfortable, clean and spacious. My only less than favorable comment would be the breakfast dining area was small. However, the dining area was clean with a good selection and quality of hot and cold breakfast items. The front desk staff was friendly and accomodating. Overall, this Holiday Inn was much better than average. I would choose this Holiday Inn again.
July 2, 2014
Rated 5.0 out of 5.0 by Jim2001 Very clean
My wife and I were very impressed the overall facility
July 1, 2014
Rated 5.0 out of 5.0 by smurfett59 quite place to relax and unwind.
we were very pleased with the service we got . new to the ares, we were looking for a clean, quiet place to stop off in our journey to Pennsylvania.great job to all the staff,
June 30, 2014
Rated 1.0 out of 5.0 by notahappyhotelcamper Not a good place to stay!
This hotel was the worst Holiday Inn Express we have ever stayed in. The breakfast selection was horrible and the attendant was unfriendly and left the area quite gross. We booked a double room were given a king with a pull out sofa! For the price we paid it is ridiculous to have your kids sleep on an uncomfortable pull out sofa! Not to mention wasps were constantly getting into our room by the air vent. Very bad experience!!!!
June 18, 2014
Rated 5.0 out of 5.0 by Wildcat30 Great staff
Thought the staff here was so nice and accommodating. I interacted with 4 front desk personnel and each one was nicer than the next. Overall I thought the room was really nice and spacious. And the breakfast was surprisingly good, and again the people making and serving the breakfast were fun and nice. Would definitely stay here again. Only thing is that I could hear some sort of mechanical whirling, perhaps from the elevator when I woke up, but it wasn't that noticeable.
June 12, 2014
Rated 4.0 out of 5.0 by mom of bride Clean room and comfortable size
Nice hotel for a short stay. Didn't like the pool hours. Pool closed at 9pm which is early compared with other hotels.
June 12, 2014
Rated 5.0 out of 5.0 by bend442 Great Staff
The hotel was very comfortable. The staff friendly and helpful. We would stay again if we were in the area.
June 11, 2014
Rated 5.0 out of 5.0 Great customer service
Clean and comfortable. Close to a variety of restaurants. Bryan at the front desk was personable and enthusiastic. This is the best hotel in the area.
June 10, 2014